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Used 2016 Honda Pilot Consumer Reviews

3.6 out of 5 stars
394 reviews

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Pros
Cons
3 out of 5 stars

I need it, loved it & hate it

Howie, 08/25/2016
2016 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
19 of 19 people found this review helpful

I need this car for haul my growing family around. I knew the good and bad before purchasing & for a while I loved it because it is very functional. Until the transmission (6-speed) gave temperature warning in the middle of a camping trip. I will be taking it in soon to get it checked out. The goods: plenty of seats, MPG is awesome compare to other vehicle in class & all the technology is good even for an EX model. The bads: infotainment screen is useless in direct sunlight, touch screen is very hard to use while the car is moving, armrest is uncomfortable, Bluetooth takes SIX buttons push to change connected phone, voice command is none functional, very hard to jump start because engine cover & placement of the battery. Mother of all problems, the transmission overheats!!!!

Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

2016 Touring Review- The Ugly, the Bad & the Good.

Zman, 01/13/2016
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
43 of 45 people found this review helpful

Hi, I had an older Mercury villager that still ran great but lacked the looks. Wife and kids wanted bling bling with Nav, DVD, AWD etc. We test drove the 2016 pilot. I drove an MDX a few times which is owned by a friend. That will be my benchmark. Well, The Honda Sensing package was the ONLY reason I was attracted to the 16 Pilot. The shape and other changes in 16 seemed frivolous to me. I wanted a SUV that works great & safe in Chicago's winters. I wanted to get the EX with sensing. Wife wanted leather (EXL), kids wanted the DVD, friends chimed in and we were looking at the Touring. A south side Chicago dealer quoted 2k below list on the phone. We drove 2 hours in traffic to get it. When we were ready to buy, he raised the price by $1799. When I asked he said there were some useless dealer added options (paint stripes and door molding..). I came home and complained to Honda USA Inc about the false advertisement. They said we hope you buy a Pilot from another dealer. That bothered me a bit that Honda Inc. didn't care about that dealer. The Touring MSRP is 43700. Chicago Tax of 10% and extended warranty put it closer to 50k. I still have a sticker remorse heartburn when I think of the price. This thing was hard to get. Lot of dealers added unnecessary options that bump the price higher and most were selling at the MSRP. A dealer nearby quoted 42k (1700 below list) and we decided to buy it. I came to know later that he made up some money on the overpriced ext warranty. Ahhh car dealers. I have been driving the touring now and these are my observations. THE UGLY: The things that I hate was that even Touring does not have blind spot monitoring and does not have parking sensors on the front bumper. Only on the rear bumpers. No blind spot monitoring on a 2016 SUV that people have to shell out close to 50K? You have to go to Elite for that. Come on Honda - Elite is your greedy option. They should have added the blind spot and the front bumper sensors on lower models. Even Subarus have blind spot detection. There is a camera on the passenger side mirror and not on the drivers side. In case it is counter intuitive to look at the right (console) while you want to go to the left lane, how come the MDX has cameras on both the sides? THE BAD: The steering wheel is light and I do not get a feeling that I am driving such a big SUV. Maybe I will get used to the steering. Navigation: I think google maps on the phone are much better, especially when you want to search. The remote start is disappointing. I have to park a bit away at my work and the range is not enough. There is no indicator on the remote to indicate if the car started or not. My old car has a 2 way remote start. Some times it remote starts and other times it wont. Honda saved $50 by making a 1 way remote start. Great Savings Honda;) Noise : We had a storm recently and it was windy. When I drove, the noise was very loud. Could have been better noise insulated. SNOW...ahh driving in snow. While moving the car from the parking spot, the rear parking sensors beeped. Maybe the bumper sensors think snow is an obstruction. The sensors beeped even when I wiped clean the sensors during snow. I was driving about 45 MPH on a highway during snow. There was no vehicle in front on me. Guess what? The auto brake mitigation was activated for a few seconds and the vehicle slowed down from 45 to about 30 MPH. I was able to push the gas and continue normally. It kinda bothered me that it incorrectly detected snow as an obstruction. What if it stops in the middle of the highway? Hope the ones behind you have good insurance. The sound is OK. They should have had a better sound system. FM radio isn't great. The leather seemed OK compared to the leather on the MDX. Mats - Can't they use weathertech like mats? Lane watch - It has its own mind when there is snow on the roads or if the roads are dirty (winter). I guess the lines are not clear enough for the camera. Warranty: For the price they should have at-least 4 year warranty like some other brands. There are too many electronics and you will be forced to purchase extended warranty. The good: Spacious, enough space in the 3rd row. AWD is good. Drives good. Looks good. Handles well. USB!!! Blue Ray DVD player. My wife thinks it is easy to drive even though it is big. The cameras help. Honda Sensing features are very useful. Bluetooth is good. Phone integration is good and fast. 2 drivers seat settings. auto lights. Fog lights. LEDs. Good family car. Mileage is decent. Regular gas. Heated seats. Lot of options on the steering wheel. Keyless start......and more Load it up and go places!

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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2016 Honda Pilot for sale near you
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1 out of 5 stars

Honda Pilot from Hell

Larry Simms, 09/22/2015
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
63 of 67 people found this review helpful

The Honda from hell. Bought a 2016 Honda Pilot Touring. Picked up my new SUV from Morristown Honda and took it on a road trip the next day. It failed me three times on a road trip with computer issues to So Fla. The power steering wouldn't work along with other issues on the dash board. Needless to say, It was left at the dealership in South Fla the following morning. After 12 days left the vehicle in So Fla. It's now day 25 without my new vehicle. Have requested another vehicle since it never worked safely the day after purchase. Honda Motors and Morristown Honda have only just given me lip service on that issue. They plan to ship it to me when repaired. Today I heard from the service department of the So Fla dealership and informed me the part has come in and if the SURGERY goes well I will get a call back. Never happened. Shame on Honda Motors for not stepping up to the plate and get me a replacement Pilot.

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3 out of 5 stars

Infotainment system is a disgrace!

Dean Owens, 12/29/2015
updated 01/02/2018
2016 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
64 of 69 people found this review helpful

1. No Android Auto or Apple CarPlay. Honda won't even tell owners why their $40,000+ flagship doesn't have these features when their Accord & Civic do. Honda ignores all inquiries regarding this. 2. Incoming or outgoing Bluetooth phone calls are dropped if either right or rear camera is started; as in lane change or reverse gear. 3. Bluetooth voice commands are very unreliable. 4. USB audio fails to start 1 out of 4 times on ignition turn on. 5. USB audio status not saved; restarts at 1st folder if ignition turned off. 6. USB audio has no Pause or Play buttons. Update: Honda has not corrected any of the infotainment system issues. I have been asked several times if I wanted a Honda Rep. to call me regarding these issues and I have indicated that I would; so far, no call or email correspondence. My review stays the same "Infotainment system is a disgrace!" Update June 29, 2017 My review stays the same "Infotainment system is a disgrace!" None of my issues have been addressed. Update Jan. 2018 My review stays the same "Infotainment system is a disgrace!" None of my issues have been addressed. There have been no noticeable improvements.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

2016 Honda Pilot EX

Arthur Roan, 07/26/2016
2016 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
15 of 15 people found this review helpful

I brought this car mid of last year and already put 21K miles on this car, recently the emission system failure light turn on and I already sent back to dealer for second time last week because light turn back again. Dealer told me Cata Converter cap needs to be changed, fuel injectors need to be replaced and also fuel line pips need to be replaced too. I am not sure what happened to this car and not sure dealer can fix the issue or not after replaced lots stuffs from car.!!! Tired of to keep bring my car back to the dealer and driving a small loaner car civic.

Safety
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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