Used 2012 Ford Focus Consumer Reviews
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3rd PCM Failure within 10K miles, under 100K
Okay let me begin with this: I have written a previous review, but I lost my login, so I am back with a vengeance this time. As the title states, since my original post titled "I'm losing my job and livelihood over this thing!!!" it has had 2 more PCM failures. The first time, I DID lose my job. The boss was clear. "If you can't come to work I'll just have to replace you." Well at least he was cordial about it and gave me a good reference to a similar company. So two weeks after the initial failure, I was back to work. Just somewhere else doing the same thing. There was the 2nd PCM failure about 4 months afterwards. Same conditions: Car won't start. Either the PCM doesn't believe the transmission is in neutral and therefore safe to start the engine, or it cannot get the transmission into neutral. Had it towed to dealership. Only payed towing fee. Ford covered the repair. Now, only 2 months from that failure, the car is in my driveway with its 3rd PCM failure. SAME. CONDITIONS. People, this is multiple failure of a critical part of the car that has failed on me 3 times in less than 10,000 miles. I'm doing everything I can on my end to keep its maintenance up. I drive it reasonably, take good care of it, and it fails on me. Fails... fails... fails... There is no other explanation besides it is a flawed design, and Ford's response and actions are futile. See all of these good reviews on here? I can't explain them. There are millions of unhappy, stranded and possibly unemployed people all because they bought this car with a horrible transmission. I can't blame them or berate them in any way. I mean, it's a nice car, but it has this one MAJOR FLAW that can be a serious inconvenience at best, and life-threatening at worst. Google it. Spend a couple of hours researching every review you can find. Find a way to contact authors of positive reviews and ask them is their transmission still operating properly. For the third time in one year, my car is literally being described with an old Ford-bashing acronym, and I don't think I need to say which one. Please for love of whatever... DO NOT buy one of these things, used or new. Ford's Powershift transmission is prone to random failures despite operating reliably up to the point of said failure. UPDATE: Okay, so let me update everyone on the 3rd PCM failure. First let me start with having to pay out of pocket for a rental. My insurance company would not cover it, but that was my mistake. Ford, however, straight up declined any suggestion of transportation assistance. I had to take an Uber (google it) to a rental car place and spend, say, $480 to rent a car for a week. I made arrangements to have the car towed down to the nearest Ford dealer, which thankfully my insurance covered the cost of the tow. SO... I get a call at work... my mother was at home when the tow truck came to get my car. She informs me that the tow driver 'jumped it off, started it, and drove it onto the tow truck' Read that again. 'JUMPED IT OFF. STARTED IT. AND DROVE IT ONTO THE TOW TRUCK' You've gotta be bleeping kidding me. I called the towing company, spoke to the driver. He confirmed that he jumped off the battery and started the car, and simply drove it onto the truck. First of all... whatever happened to it not starting? And since when did the battery die? So I took off work, drove my $480 rental car down to Ford, and asked to see the car. I got in it, and it started right up. And then I kinda lost control of myself and flung my arms about, cursing the car as if it were playing a sick, expensive game with me right in front of the mechanic. This is not funny. It's good I guess because I have my car back and it seems to be working fine. My speculation is that when the battery went completely dead... overnight... with the car sitting there doing absolutely nothing... that it must have caused some sort of hard system reset or something. I don't know. FINAL UPDATE: Driving home from work tonight it's been falling out of gear, which is indicated by going to idle at highway speed (engine is temporarily disconnected from drive wheels), jerking, slipping, picking the incorrect gear (I mean the VERY incorrect gear, like, 5th at 20mph or 2nd at 50mph). I can't stand it any longer. It will cost me dearly and put me in another financial pit to trade it in and attempt to finance another car, but I have no choice.
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Poor reliability and performance
2012 Focus spent $22K new, has 37,000 miles and the transmission needs to be rebuilt, Ford is covering the repair. Passenger window motor is gone and needs to be replaced. the Passenger front seat adjustment mechanism is broke. I would not by a Ford their reliability is terrible . Big mistake on my part.
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- SEL SedanMSRP: $6,494331 mi away
- S SedanMSRP: $5,990407 mi away
- SE 4dr HatchbackMSRP: $5,995241 mi away
Two thumbs down for ford!
Been sent in for transmission issues 4 times since first purchased new in 2012. Everything from grinding slipping and rolling backwards no repairs every worked just told that's how it works , now at 56k miles the transmission quit completely! Radio repairs multiple times now it just flashes " indexing " car should have been recalled. Nobody in their right mind would own or purchase this unit.
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ABSOLUTELY HORRIBLE NIGHTMARE
I bought this car March of 2015 at 57k. I guess I was so excited I ignored a lot of things. This car is absolutely horrible!! Transmission malfunction 3 months later. Ford service fixed for free which was great! Very very poor acceleration, studders, and hesitation when time to take off. I'm sitting in it right now after being at 3 different shops because no one can figure out why it will not start, even the freaking ford service. This car has stop right in the middle of an intersection, I mean just cut off! Why? Still trying to figure it out. This has been a nightmare. My car will only start if I jump it, that means where ever I go, I have to jump start it from A to B. My pride will not allow my to sell it under these conditions. Every single thing you read about in those bad reviews are absolutely 100% right, I kid you not. I have been left stranded sooo many times. Was always afraid to drive in the rain and snow because this car is noooo match for that. What they should do is give everyone who purchased one of these cars, a new car. I will never buy ford again. I always heard bad things an I should have listen. Single parent of two and no car, fired from my job because I couldn't make it to work everyday. Total disappointment!!!!!!!
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2012 Ford Focus- don't buy.
My car has transmission problems. Every single time I start and stop the car shudders and hesitates. The car is unsafe to drive. Also the car's cruise control broke within 3 months of owning the car, it was fixed and then broke again a month later. And hasn't worked in 2 years. This car is junk. I have taken it to three different ford dealerships and they refused to fix the problem. They would tell me there was nothing wrong with the transmission it was the way I drive. Every time I took it in for the cruise control Ford would tell me that they were unable to fix the problem because the cruise was working that day, when it never worked for me. They refused to fix the problems and I finally ran out of a warranty and gave up. I don't have the money to pay to have this car fixed when I bought a brand new car I college to not have to worry about getting work done to a car. This has been the biggest disappointment and I just want them to be recalled. Ford owes it to all the customers that are currently stuck with this car and paying big money for a car that doesn't work. I don't not feel safe allowing my family in the car because it is too dangerous to drive. It stresses me out on a daily basis having to drive this car and never knowing when it's going to stop working. I have been having these problems since I bought the car in July of 2012.
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HEADACHE!!!
I purchased this vehicle in May of 2015 the first month I had it it was great then started shifting hard. On Saturday September 26 I was drving on i44 through springfield and my car slammed itself in to park while I was going 70. I drove my car 3 hours to get it fixed due to my town refused to fix it. The car has a recall on the tcm. I got my car back on october 1 the car was in for 4 days and my check engine light just came on saying " transmission malfunction service now" I have the biggest headache with this vehicle right now I hwve to get the rpms up to 4 grand just for it to shift out of 1st gear. I am so sick of Ford dealerships saying "thats just how the Focus is made" "its going to do that for the life of the vehicle"...... Love the gas millage just not the headache
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Piece of crap
Beyond what is considered normal grinding noises and hesitation to accelerate by ford, my 2012 focus decided to just stop in the middle of the road while driving. I commute and this could have been a serious safety concern if I would of been on a major highway. Other problems was the interior plastic was shaking and not put together well, coming apart only after a few months. In the winter my drivers side window does not open. And it is the worst car I have ever driven in the snow!!!!! Dont waste your $$$ buying this overpriced POS.
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Big disappointment!
I was completely in love with this car when I first bought it back in aug. 2014. I was upgrading from a falling apart suzuki forenza. Honestly, even though my forenza was falling apart, it drove smoother and was a lot more quiet. My focus shutters, hesitates, sticks in gear, has loss of power, sometimes I can barely get it to move which is scary when I am turning at a traffic light....It is also very loud! The entire interior rattles like a tin can, the dash, the door panels and the headliner and its super loud. The engine does this really annoying ticking sound that nobody at the dealership seems to care about. I have brought this car in over 5 times now and to 2 different dealerships and I keep getting the "its normal" for that transmission to drive wacky. But seriously, I pay good money to have a car that drives rough and sounds like a rattling tin can and you cant fix it or even attempt to because it wont give the "proper" readings for them to be allowed to order the parts? This is my first and last Ford and I gotta say it sucks. I am bummed out because I really do love the car but I hate the things that are wrong with it even more.
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Horrible
DO NOT BUY. The transmission is absolutely horrible and ford will do NOTHING to fix it. I have broken down 2 times, my car will not accelerate and the RPMS just go crazy. I have had it in the shop 3 times within the past 2 months and they refuse to do anything for it.
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Buyer Beware, sold the car a piece of junk!
Bought car new and have had nothing but troubles with transmission. This car should be on recall as it is a safety issue when driving at highway speeds and car decides to buck and jump. Just traded it on a new Camry will never buy another Ford car. Real disappointment and the dealer could only make excuses. This car could get you killed when driving at highway speeds. Read the internet it is full of horror stories regarding the transmission. Purchased this car with the hopes it would be a dependable vehicle and then had to trade it in to get something dependable. Ford is terrible to deal with, don't buy this car if it is your primary driver as it will let you down and Ford will only make excuses for an inferior product. The Focus rates there with the flaming Ford Pinto death trap. Will never purchase another Ford, would rather ride a horse or bicycle.
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Buyer-Beware!!! Terrible Transmission
We bought our 2012 Ford Focus SEL 4cyl. Automatic w/overdrive, leather heated seats, tech pkg and even tinted the Windows. This car was purchased main reason of saving on fuel expenses. What are we soon found out was that the transmission works on a dual dry clutch system that has proven to be a reoccurring nightmare month-to-month. I would urge buyers to do in-depth research before purchasing this vehicle as it is and will be a vehicle that needs to go to the shop regularly for transmission resets in computer module issues. In the 1 year we owned the car, I lost hours upon hours of my time waiting on a tow truck to come and pick it up and take it down to the dealer. Also had to open two major cases against Ford motor company. They did nothing about it, therefore I will never buy a Ford vehicle again! Sad to say because I'm a patriot and love the thought of buying American. Just traded it in and lost $3500 to negative equity. Shame on Ford!
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Do NOT buy this car
I bought my 2012 Ford Focus in September of 2014. I got it Pre-Certified with only 16,000 miles on it. When I test drove it, it was a great ride, pretty quiet, and comfy. I noticed a little jerking when starting from a dead stop and I thought it was just because it was touchier than my old car. So I fell in love with it and purchased it. About 2 months later, the jerking was so bad that my passengers were complaining about it. I took it into McCafferty Ford where I purchased it and had it serviced. The mechanic told me this was a common problem so he "reprogrammed" the transmission and sent me on my way. A month or two later I took it back and the clutch needed to be replaced after putting about 2,000 miles on it. Now, I am going through the same issue for the SECOND TIME IN LESS THAN A YEAR. When I go back to the dealership Thursday, I am claiming lemon law and getting a different car. I also got hit by a tractor trailer when I was merging because the transmission stuck and wouldn't accelerate. It's dangerous. Seriously, don't waste your money.
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Transmission Issues
I purchased my Focus Titanium after careful research. I had major transmission issues within the 1st 3 days. It will take 6 to 8 weeks to get the necessary parts, which will be made outside of the US. The transmission hesitated so badly that I was stuck entering into traffic and almost caused an accident. Very scary . . . I was told by the Ford mechanic that he clutch, bearings and other parts were faulty and designed badly.
Dont Buy
Please don't buy this car.....clutch problems fro day one!
Ford Focus 2012 Titanium : Nightmare
The ford Focus 2012 Titanium Last september 2011, i have bought a Ford Focus 2012 Titanium. That day was the day when i did my worst error ever . Just one week later  not one year, but one week  i was driving in Montreal city when strange noises were coming out from transmission. At low speed and especially during a stop and go situation, some strong vibrations and stalling occured regularly. Since september 2011, i visited Ford dealer more often than the last 10 years driving Honda and Toyota. Despite - so far - four computer update trying to resolve that transmission nigthmare, the situation got worse.
transmission problems"only 6 months"
I brought this car 6 months ago. At first I would hear a clicking sound when I slowed down and I took it to the dealership, and they told me that it was not cause of the dual clutch . So I didn't worry about it, but know it has a huge problem, where the engine makes a clicking sound when I turn the car on. When it does this the car wont go pass 30mph. I took it to the dealership about 3 times, were it stay in there for about a week and each time I get it back I drive it about two or three days and the problem comes back. So I figured the dealership doesn't know how to fix it , so they just get it and guess and take your money
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The only one
We have a 2012 Focus and it has been a great little car. We are averaging 33.5 mpg on a trip from GA to TX & back, interstate and stop & go driving. At 20,000 miles we started having transmission shudder, I called service at our dealer. Decided it carry it in with it was time for an oil change, in a week got a notice from Ford stating to carry it in for service on the transmission. We carried it in the first of September and got it back the same day, no more shudder. We now have a 7 year - 100,000 warranty on the transmission. Dealership and Ford did everything to make us happy. Not sure about the other post but we are happy. "Update"; Had a recall on the door latches and they checked the transmission. They called me and told me the clutch pack was out of specifications; the clutch pack, seals, door latches were replaced at no cost. We still like the car. 11/17/2017 update; no problems transmission is shifting okay and no shudder. We still like the car 05/17/2019.
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HATED THE CAR!!
I bought my 2012 Ford Focus in October 2014. I should have done the research, but I didn't. I test drove the car and noticed a little shutter and how it went backwards on the hill, but didn't think anything of it. I should have!!! Within two weeks of having the car, my breaks started squeaking. I thought I needed to changed my brake pads. They said they were fine and couldn't duplicate the problem. Then two weeks later, it start stuttering to the point the car would shake every time I hit the gas to get the car moving. Took the car back and thankfully the warranty covered that. The brakes continued to squeak and I just had my mechanic change the brake pads anyway and the squeaking stopped. The car worked fine for a while then all of a sudden the stuttering came back and also when I would drive in the city and hit a even a small bump it felt like the back of my car would fall apart. I took the car in and was told I needed new shocks in the back. $450 dollars later I had new shocks and a realignment and that noise was still there!!! The stuttering would happen EVERYTIME I hit the brake and then the gas. Finally after dealing with this for over 6 months, the car violently shook on a hill while trying to accelerate. I couldn't take it anymore and traded it in the next day. I didn't get very much for the car and had to take money out of my Savings account to get my new Nissan Altima. Didn't want to, shouldn't have had to, but it was a great decision. I had my 2012 Ford Focus for a year and dumped almost $1000 of my own money on repairs and only put on 13,000 miles on the car. This was a complete POS and the biggest waste of money ever!! DON'T BUY THIS CAR, YOU WILL REGRET IT!
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Ford should get out of selling cars
Nightmare! Transmission/clutch is out. The car is sitting collecting dust. Took the car in while still under warranty for transmission and clutch problems. Expecting them to replace the clutch but instead they cleaned the clutch checked it on the computer and said it was fixed. 3k miles later I took it back in for the same problem. They said the clutch is out and it is no longer under warranty and they were not going to fix it. It will cost me $2000 to fix with no guarantee that the clutch will not go out again. Prior to this happening I had a car accident because the car shut off while I was driving. I though I did something wrong but to find out it was the transmission. Besides that the dealer said there is a 3 month wait on the clutch. The law firm that is representing the class action lawsuit said they go to court in 2017. In the meantime, i have a lemon and I can't make lemonade. I WILL NEVER BUY ANOTHER AMERICAN CAR! [non-permissible content removed]. How can the Japanese make such great cars and America puts out such crap?
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Great little car
After Owning this car for five years and over 90,000 miles, I can say that this is a great little car. For the most part, I’ve only ever done regular servicing. Th one problem I had was with the transmission seals. They were replaced under warranty and that’s about it. My only complaint is the cloth trim on the doors comes loose after a few years and the only way to fix it is to either replace the door panel or pay a custom upholstery shop to fix it. The bulk of people that buy this car thinking it’s an automatic don’t understand it’s actually an automated manual and because it has a clutch and drives like a stick, you have to learn to control the throttle like you’re driving a stick. Once you figure this out the car is completely smooth with no jerking or hesitation.
One big LEMON!
What a lemon and huge disappointment the car has been. I guess I am even more disappointed in Ford for not standing behind their vehicle. I have had nothing but issues with this car from the day I got it. It was all quickly pushed under the rug as normal break-in time. Well, the car is dangerous and should be recalled! The transmission revs are highway speeds and you lose all ability to accelerate. I have had it happen now four times and when I take it to the dealer, they cannot dublicate the issue. So it am sent on my way again. Well, not before I give them a laundry list of all the other items that need to be repaired. Including that crap Ford touch system. What a joke! RUN!
Transmission will kill you
The redesigned transmission for this model is completely flawed. Been stuck on the freeway and unable to even shift my car into neutral to move it two separate times. The Ford delearships have refused or been unable to permanently fix it. The resale value of the car is now garbage and i will have to eat the cost for trade-in. My car was bought certified pre-owned with 6k miles on it and had transmission problems from the beginning. Ford has lied to its consumers about this car and its going to get people killed. Dont buy and stop considering this car..
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Stay Away!
Had a 2012 Focus and experienced the same transmission issues others have described- jerky, hesitation, lunging- which Ford apparently still has not fixed. Finally the transmission 'died' completely and car wouldn't go at all. When 'fixed", I got rid if it right away- not worth the trouble. I'll never buy another Ford, who should be prosecuted for selling this piece of junk and not recalling them.
DO NOT BUY THE 2012 FORD FOCUS
I bought a used 2012 Ford Focus SEL. While its a sharp looking car, the amount of time it has spent in the shop is ridiculous. The dual clutch is a joke. It went into the shop for shuddering, they replaced the TCM or reprogrammed it (not sure which one).. It lasted a few months but then had to go back into the shop for the same thing. they replaced the clutch. That was 4 mons ago and it is now back in the shop to replace the clutch AGAIN. if I didn't have a warranty, I would be trading it in just to get rid of the headache
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Silly gearing
In summary, the car is fine for what I wanted, which was a fuel-efficient back and forth to work car. I am extremely happy I bought the S package instead of paying for more ammenities. Had I paid over $20k for this I would have been very disappointed. This car has very low torque below 2000 rpm, which combined with gearing makes it difficult to start and slow to accelerate. Once you get to a certain RPM though, it takes off.
Worst mistake we've ever made
Buying this car was the biggest mistake we ever made. It's given us nothing but problem after problem after problem. Bought it at 36k miles, it's now at 80k. Most days my husband takes my 2001 Chevy Lumina to work to avoid driving this plague of a vehicle. It is quite literally a hazard on the road. It shifts terribly, and at lights, you have to accelerate cautiously because there's no way of knowing if the car is suddenly going to upshift 2 gears from a dead stop and rear end the car in front of you. People think I don't know how to drive when they see me trying to drive out of a parking lot at low speed, which this car is not capable of doing, because it's constantly trying to upshift or downshift and causing you to rocket forward and then you have to brake to slow down. And the brakes are extremely touchy on this car, far too much so. Ford has sent bulletin after bulletin asking car owners to bring their Focuses in for repairs on the clutch and transmission. The last time we did that, the very next day, the car got stuck in 2nd gear on the highway which prevented it from going over 25mph and my husband almost got into a wreck. We had to have our insurance tow the car to the dealership because Ford refused to come out. Then they kept our car for 11 days!!! They said it would be a one day repair but I got excuse after excuse when I called asking where my car was. They did NOT offer us a loaner during those 11 days. We finally gave up and although our Ford drives like it's on its last legs (which it probably is), we aren't letting Ford touch it again. The next time we bring it to a dealership, we're coming home with a replacement car. We paid $16,000 for this car less than 2 years ago and it's worth less than $10,000. STAY AWAY FROM THIS CAR.
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Buyer Beware! Be AFRAID
I bought a 2012 Ford Focus and have been disappointed ever since. It is the worst vehicle I have owned. It has been recalled twice in a year because of transmission problems. I had to take it in again on my own recently. The transmission in these vehicles is a real mess. Save yourself headaches and buy a Corolla. I had one and it was one of the best cars I have owned. I have major buyer's remorse with the Focus. The car even stalled when i was driving on the highway. It is truly a road hazard. The Ford Fiesta has the same transmission problems. The F-150 appears to be the only vehicle made by Ford that's worth it.
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THE WORST FORD I'VE EVER OWNED!!!!
1st let me say i was eagerly awaiting this car. i loved the styling, performance and economy of it. Now lemme tell ya, this car is a POS!!! the transmission is junk (look at Ford's FSAs regarding this). the rear door latch broke, nobody uses this door so it should not have failed, the drivers window motor failed the day before a rain storm. and now, today the freaking drivers door will not latch closed!!! DO NOT BUY ONE OF THESE VEHICLES! YOU WILL REGRET IT!
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Go for it if you enjoy mental torment...
... at every turn. I bought this car in the winter of 2013. I enjoyed it for its lovely ride and handling. It was very good in the icy twist backs of Idaho's Sawtooth Mountains. However, this is where it ends. First problem was the transmission, it shuddered very roughly in reverse and driving forward off the line. I've taken it in about 4 times at this point. I took it to billings, Montana and it stalled, leaving me stranded for 3 days while no one could find the problem. One clutch pack replacement later at 45k it's been decent, however now at 82k it's shuddering again(thank god for the extended warranty). It threw a tie rod at 72k nearly flipping the car. Then the sync module dies. And now the starter/ignition has left me stranded 2 times only to have it towed into the shop where it is now day 6 and no one can figure out the problem. Also a minor nitpick, Ford needs to change their fuel economy numbers for this car as I only return 22mpg in mixed driving. Keep in mind I've had this car for one year Ford certainly has made an excellent torture device. College student or anyone looking for that constant anguish and embarrassment, look no further.
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Bought it and 3 days later.. new transmission
Final Update: BY FAR THE WORST CAR I EVER OWNED. As a final insult, after paying over $10000 in payments, I traded it in and was $6000 upside down. The car both sucks and has NO value. Update: 2 Clutch Packs, 1 TCU, 1 power window motor, 1 sunroof motor, 1 Sync head unit, 1 transmission, 1 brake booster 52,000 miles in 1 year... so all within 8000 miles . I have had to seek a attorney to try and resolve the matter I went to the local Ford Dealer in Dallas, GA last weekend to look at cars. I found a 2012 SE Hatchback that seemed nice enough, Ford Certified used car, great condition, 40,000miles with 100,000 powertrain and extended 36,000 mile bumper to bumper It seemed a bit funny on the test drive, all flat terrain but was assured that was normal. Then I took it to work the first time.. on my way home it was mostly uphill and it slipped at every time I tried to start up from a stop, rolled back at every stop and at speed would lose power and slip out like into neutral The second day it was even worse so I called the dealer who referred me to service who said it was a easy fix and they had to reprogram the transmission with the new software released this week dropped the car off this morning and a hour later was told it would require a whole new transmission and they have to order parts which are in short availability and could take weeks before I have my 3 day old car back.. at least they loaned me a fusion.. DO NOT BUY THIS!!!
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Another story of a transmission problem
I was rolling along in traffic on a main interstate highway and 2012 Ford Focus suddenly would not accelerate and then stalled. This was followed by all sorts of things lighting up on my dash, and the car would not re- start, wouldn't turn over, nothing. I was lucky to be able to get over to the shoulder of the highway, although it was on the left side of the road, which was super dangerous. Long story short, I was denied roadside assistance (which I thought I was covered under) because my car was no longer under warranty. I had 76,000 and change. My warranty apparently ran out at 60,000. However, this well known transmission problem that exists with this vehicle, is covered under an "extended warranty" up to 150,000 miles (but there's a $100 deductible!!!). So, because there's a faulty issue with this vehicle, a documented, known fault in the manufacturing; my money, time and convenience are not a matter of concern. My car had been properly maintained, in fact had been inspected not a week before this happened, and there was no indication of this happening. This is extremely dangerous and frankly I find it unacceptable that FORD didn't do more to prevent this from happening. There is one Service Advisor at the dealership who was helpful. He has agreed to submit my towing bills for reimbursement. No one was really apologetic or concerned with my satisfaction as a Ford customer. If I was knowingly selling dangerous, faulty vehicles, I would be falling all over myself to make sure I could make the customer happy, if that were possible. Basically the attitude is one of indifference. I thought I was doing a good thing by buying an American car, but I would never buy another Ford again, and will try to trade this vehicle in ASAP. I will buy a Subaru if I can afford it. In short, buyer beware ... transmission problem, Ford not too concerned with customer satisfaction.
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Absolute Underachiever
The 2012 Ford Focus is the Detroit Lions of cars. Unreliable, ugly, underachieving, and sad. Funnily enough, they're both from Detroit and the two most stressful and irritating parts of my life. Most of the Ford Focus' issues stem from the problematic Automatic-Manual Dual-Clutch transmission. The purpose of this transmission was to increase MPG, which it does, but at a ver large cost. The transmission causes the car to constantly jerk, shudder, and roll backwards on hills. Personally, this isn't even close t the worst part about my Focus. My Focus decides when to start. Yep, you heard that right, it decides. Sometimes it takes me 10-12 turns of the key to start the damn thing. This is caused by the TCM (Transmission Control Module) which is the little computer inside the car that controls the gears. This little computer will often not register that my car is in park, and won't let me turn it on. Not only is this very problematic, but will probably end up with shelling out handfuls of cash to the dealership. Another cool driving "feature" is that the car will occasionally get stuck at 4000-6000 rpm and won't let you accelerate past 25 mph. this is incredibly terrifying when it happens, but I guess is part of the 2012 Ford Focus experience (tm). The Focus also has the most poorly designed interior that I have seen in my entire life. The cloth that the seats are made out of stains when touched by water. You know, just that substance that covers over 70% of the Earth and falls from the gosh darn sky. Another issue is that the auxiliary port makes its home in the glovebox. This leaves you with two options. Drive around with the glovebox open like a goober, or subject your aux cord to heavy strain and eventual breakage. While we are on the topic of phone related things, there is nowhere to put your phone in the car. This car was made in 2012, everyone and their mother's own phones. Overall, the interior feels incredibly cheap and uncomfortable. Honestly, all you really need is a car that takes you from point A to point B, and this thing can't even do that. At least being a Lions fan doesn't cost 8,000+ dollars.
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Most un-reliable car on 4 wheels
Update: lawsuit filed against Ford go to www.Fordtransmissionsettlement.com or call 18445406011.its about time. Ford blew it with this car. Due to my wife's job we buy a car ever other year. This car has left us stranded 4 times with only 70k miles. There stupid dual clutch design transmission in this car has been nothing but problems. Car slips out of gear, sometimes wont even back up, makes chattering shifting noise while sitting in park. Took it to 2 Ford dealerships. AutoNation Ford technician in Katy said the best thing for me to do is run from this car and sell it. (This is after the third transmission reprogram). Finally took to Joe Meyers Ford they ripped me off and said faulty shift solenoid Charged $500 (after I told them I don't believe this is the problem because car runs fine for about a week after re-program), while still in shop then they said "Oh faulty transmission computer". Ford replaced computer under warranty. Now 1 month later car has a roaring noise coming from inside the transmission ( no its no the hub bearings). If Ford would have left the hydraulic style transmission in this car it would be a great car everything else is nice. New transmission is $3,101.02 screw that. THANKS FORD FOR MAKING JUNK!!!!!! YOU MUST BE SO PROUD. Go on Craigslist and look at how many 2012-2014 Ford Focus there are. Save yourself a headache and do not buy. I guess its true Foreign cars are better then Ford cars. RUN! RUN! RUN! RUN!/ UPDATED as requested 01/14/07 I SOLD THIS PIECE OF JUNK AT A LOSS and bought a Hyundai Elantra a good solid reliable car, wish I could have bought American and felt good about it. 01/17/2018 Car is a joke, just checked CL again. It amazes me at how many of these year model Focus's are for sale with low miles.
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[non-permissible content removed]
The automated transmissionn says it all. For those of you who love the car be patient, It wont be long before the tranny goes ka-putt. I really liked this car till it started messing up. Gas mileage is hard to get a number. /you would have to ask the dealer or FOMOCO cause they have it more than me. What a let down.Sad. But thats normal after all. the grinding, normal,the slipping clutches normal. the screwings we got normal. the I dont knows. normal. Screw me once shame on you. screw me twice shame on me.DO NOT PURCHASE THIS CAR.
Regretted it days after purchase
I had more issues with this car than a 2001 Honda Civic i had before it. At 100,000 miles the transmission was going out, the “clutch” (why is it there in an automatic transmission?), window motors went out, catalytic converter needed replacing, oh my gosh it was endless. By the time it was totaled from an accident, i had spent well over its market value in repairs that kept it barely running. Not reliable, hard to drive in rain (Easy skidding) and had total failure of power steering column that was astonishingly expensive to fix since steering column is controlled in the computer. It was almost a relief for a hit and run to end its life. Don’t buy unless you just enjoy spending time with your mechanic every 2 months and have a ton of money to sink in to it. Also the sheer number of factory recalls and the thousands of NHTSA complaints about it should be enough for Ford to recall the whole thing and issue money back. Not a fan of ford anymore. Will never buy Ford again
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2012 Ford Focus SEL
I bought this car for my 18 year old daughter to take to college. It had 42,000 when purchased. She has driven it 6,000 miles so far and is very happy with the car. The car has the peculiar shifting issues due to the automatic/manual transmission, but does not have any oil leaks or other problems that have been mentioned in previous reviews. I just went to visit a college with her that was 700 mile trip and car got 34 mpg. I'm very happy with that as her previous vehicle best was 24 mpg. The passenger seat was rather uncomfortable for me but I'm an old man. The stereo/sound system (sync) seemed me to sound very good. The back shelf has dry rotted around vent holes as others said. Mom has now taken over this car for her 40 mile commute (Interstate) car is getting 35 mpg. Not a dime spent on anything except routine maintenance. Car has 120,000 miles. Car has started some strange electrical issues. Sometimes loud static will come from the radio system for no reason at start up. Issue has happened twice but goes away on its own. No problems otherwise. Looking to buy another on for Dads commute.
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Wish I still had my ACURA RSX
This car has a real nice interior and the exterior is really good looking but that is it, the car has pits in the roof from the plant where it was manufactured, at 1350 miles the screen for the MY FORD TOUCH went black which means I don't have a radio, navigation, etc., there is also a rattle in the door panel, and the fan for the heat an ac goes up and down in speeds which is really annoying all this in a month of ownership and a $28,000 price tag, honestly don't buy this car unless you get a deal of a lifetime. I WISH I HAD MY 2002 ACURA RSX and not this piece of junk.
Very Nice, Not Quite Perfect
Not like any Focus I've ever been in before. Outstanding quality of materials throughout. Looks and feels equivalent to a Mercedes -- no joke. Feels "big", solid, and quiet while you drive, but has speedy performance when you want it.
More Dual Clutch Transmission Problems
An update to my previous post. The TCM ground fault is clearly not the problem as the car continues to slip out of gear. I took it back to the dealer, they kept it for 6 days, then called to say that it "needs a new transmission" that will cost over $5200. Others have posted that they have paid for a new transmission only to have the same problem. Do not buy one of these cars for any reason. I am now stuck with a car that moves only when it wants to, that I can't allow my kids to drive, that my wife refuses to drive, and that I cannot sell because my conscience won't allow it.
Don't buy
We bought the car, it looked great. Soon the transmission started giving us problems, couldn't find a gear, shook like a motor mount had broken off, loud noises, etc... Had it to the dealer many times. They fixed it somewhat, not completely. It seems every 5-10k miles we bring it back. We're in a lawsuit now with ford. I'm trying to get them to take the car back. We have an appointment next week to bring the car in for the same repair. Don't buy this car.
Worst mistake I’ve ever made
Bought this car in 2015 used with low miles. Beautiful car but now I know why the first owner sold it. Nothing but issues since day one! 3 transmission replacements in 2 years. Ball joints, axle, sway bars, and motor mounts replaced at least 2 per year since I bought it and the struts are garbage now. The absolute worst car in history.
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Do not recommend
Bought this car brand new back in 2011, I have had issues ever since. Taken to the dealership several times to be fixed and they never get fixed. Mainly transmission and the my ford touch technology. Just terrible.
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Don't buy
I bought my car brand new. Within a month I had to have the trunk closure switch replaced. Shortly after the transmission and clutch went bust. Both my window switched for the front driver and passenger side stopped working. I've taken my car to be serviced die to these problems dozens of times since I bought it. It's in the shop again due to transmission problems that have made it dangerous to drive, as it continues to lose acceleration.
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Fun to Drive
I've been driving the Focus long enough now where I can give an objective review. Overall, the car has a premium feel to it. I have the base model hatchback and it's still got a really upscale feel to it. This is not anything like the super cheap Focus Ford was making not so many years ago. Two big cons that I see: 1) The automatic transmission needs help. Personally, I don't shift my car into the next gear when it's below 2000 rpm, but my Focus thinks that's a good idea. You know that sound a car makes when you shift up too soon? My car makes that sound everytime I accelerate gently. I'm hoping Ford fixes this for 2013. 2) The inside door handles are super cheap feeling.
Lemon
Let me start by saying, I have the SE Sport with the Tuxedo Package. Black on Black. Gorgeous car. The first 25,000 miles in the car were awesome. It handled like a dream. My edition came with the wrap around Recaro seats. I even averaged 33 mpg at 80 mph. Here's the bad. At 25,000 miles, Ford rebuilt my first transmission and differential. At 32,000 they rebuilt my transmission again. Now it is at 40,000 miles and needs another. Here's the catch. The automatics aren't true traditional automatics. They are manuals, but, the computer has a solenoid that pushes the clutch for you. Yes, I said clutch. Even worse, the clutch plates are cast and not forged. Thank god for the Lemon Law
Constant Transmission Problems - replace the TCM
I see a lot of complaints about the dual-clutch transmission and rightly so. In my experience it is garbage. When you take it to the dealership do not let them tell you that they don't know what it is because there has been at least one lawsuit filed in CA and there has been a recall on the Transmission Control Module. Make them replace it. Do not allow them to charge you for reprogramming a faulty TCM or Powertrain Module because they are simply reprogramming a bad component and bleeding your wallet dry. My local dealer was thoroughly inept and I eventually took my Focus out of State to Franklin Ford just south of Nashville where I found a woman in the service division that actually knew her job. Yes, I had to look in other States to find a dealer that didn't tell me the same lie the first dealer did. The other issue is that the dual clutches are dry rather than a wet system or the traditional torque converter. Anyone with any sense knows that slamming two clutch discs together over and over with no lubrication is just stupid. On a positive note the car is fun to drive...right up until the point that it leaves you sitting on the side of the interstate or the middle of an intersection with no way to move it...the mileage has been good, and the rest of the car has actually been reliable. Other negatives include an interior that won't even resist water stains so after a short time the seats look like the carpet in a daycare. If you are unfortunate enough to own one of these abominations, have Ford replace the TCM then sell it immediately to anyone willing to buy it. If I had known about this transmission I would have purchased a VW or Honda. An update: After replacing the TCM in 2015 my Focus is back at the dealer. They said the TCM is bad and that the clutches and slave cylinder need to be replaced. I have questioned the wisdom of replacing parts that we know to be bad in a transmission we know to be bad with identical parts. It makes to sense to me. At this point the only thing that would make me happy would be for Ford to abandon the apocalyptically horrible Dual Clutch Transmission and replace it with one that actually functions reliably. It is clear from the number of complaints on this board and others that there is something horribly wrong with these transmissions. Yet another update: The horn has stopped working and the transmission problems have made the car impossible to drive. The Used Car Manager at the local Ford dealership called me in response to a message I left about trading in "A car". After I told him that it was a 2012 Focus he never called me back. I went to the local GM dealership and a Sales Associate there told me that she refuses to sell the cars because they are unsafe and should not be allowed on the road. My Focus is sitting on a car hauler waiting to be towed to CarMax for an appraisal because I refuse to drive it. Because of this car and Ford's obstinance about correcting this issue I will never purchase another Ford product.
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POS
Beware of this car. 2012 model year has transmission problems. It has been in the shop five times for new transmission fixes...software, parts..etc. It has stalled while being driven 4 times. It is an absolute hazard. Ford customers service is the worst. They will absolutely not stand behind their products..especially a LEMON! The trade-in value is embarrassing low. Basically, I have lost the entire value of the car. It is worth more at the junk yard.
So far so good
I've had this car a little over a year and it's been great. I've had 2 recalls since getting it and I just brought my car in and it was fixed and I was done. I don't mind the recalls. As long as it's fixed for free. My car has never stalled, but it did do that weird thing where you're speeding up and it hesitates a little, but it doesn't happen too often. I got my car with a lot of miles...like 64000 when I bought it for 15 thousand. They could have given me better price because I still owe 10 thousand and the car is worthe like 6 thousand now... I've had no issues. My car works wonderfully! I mean sometimes it takes a second for the air to turn on, but I love my car and I know I'll have it for a while. I'll probably end up getting a Ford again after this...
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Too many problems.
I have had the car for 4 years and it now has 75,000 miles on it. 1- Not long after purchasing the car, it started jerking when I would try to take off. I advised Ford of this and they said it was normal. Then they finally sent out a recall for the transmission. 2- Car was a year old- driving down the road I started smelling something. Ford advised us to have the car towed to them. I did and they advised it was an overfill of something and it was just getting rid of the overfill (sorry, can't remember what it was). While the tow truck driver was helping us load the car, the front end of the car scrubbed the ground and scratched the paint off the car (a lot). Ford advised us it was the tow company's responsibility and the tow company advised us it was Ford's responsibility (because Ford called them). End the end, no one took the blame so it is still messed up. 3- I had the car exactly 3 years when the driver side window quit working. Of course, no longer under warranty. 4- (July, 2016) Had the car for 3.5 years and the rear wheel and hub assembly needs replaced (not a cheap repair). 5- (October, 2016) the water pump busted. Not very happy with all this repairs and costs. Now thinking I should sell the car before something else goes wrong.
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Car looks nice, but garbage build quality
Let's start inside: The fake brushed aluminum plastic parts on the interior trim look decent at first glance but after about a year the finish started peeling off. Around the steering wheel controls this cut my hand badly as I bled all over trying to drive to work. On a dealer visit for this and numerous other issues, the dealer cut away the metallic frayed section so it wouldn't cut me any longer but now I have a chunk missing from the trim. The infotainment system isn't as horrible as people make it sound. You just have to realize it has it's own personality and kind of does what it wants. Roughly 50% of the time it'll get a voice command in the general ballpark and phone calls while connected to bluetooth may be taken by the system, or just on your phone leaving you fumbling while driving to see where the caller can hear you. The transmission is complete garbage clunking and grinding loudly. It's embarrassing to drive on quiet side streets and people think you're breaking down in front of their houses. Gas mileage is decent. With mostly highway driving (80+%) I average almost 30MPG, just slightly better than a 5.0 Mustang I had from 1990 got (28MPG with similar routes). Recently now my TCM went out leaving me stranded figuring out how to get to work to preserve my job. The dealer fixed it in a day once I was able to get the car up there under the TSB but nothing was done to fix the transmission once again. Overall avoid this car like the plague, but a competitor and skips the horrible and insulting dealers and unreliable car.
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