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Used 2011 Ford Explorer SUV Consumer Reviews

3.8 out of 5 stars
75 reviews
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5 out of 5 stars

Love it

atalaya1, 07/26/2011
2011 Ford Explorer 4dr SUV (3.5L 6cyl 6A)
14 of 18 people found this review helpful

I just love my SUV. I find it fun to drive (I must I have I've had it since third week in January 2011 and I already have 10,000 miles on it. I love the interior, the ride, the room. I only wish I had the back up camera. This is my 4th Ford I have owned, Tarsus, T-Bird and Areostar and by far the best. Would recommend it to everyone.

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4.63 out of 5 stars

Very nice

djc11, 01/02/2011
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
9 of 11 people found this review helpful

After my recent purchase of the new 2011 explorer limited AWD, I'm very impressed with the vehicle and road capabilities. Travelled over the holidays in some snow and ice conditions in Ohio and the vehicle was very stable. This vehicle replaces a 2002 explorer eddie bauer, this new version is a very nice upgrade over the previous generations.

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1.88 out of 5 stars

Lemon - Ford doesn't fix customer complaints

socalstacy, 08/24/2013
2011 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
9 of 11 people found this review helpful

LEMON ALERT!!!!! FORD has the WORST customer service in their repairs! I have a 2011 FORD Explorer that anytime I park for the last 3 weeks, it DOES NOT REGISTER that the car is on PARK and I turn off the ignition and the car chimes "SHIFT TO PARK" It's in park, and it does this repeatedly and I have to press in and out the black lever on the gear shift 10 or more times before it "registers" that the car is on park. I have a video of it on my phone, I took a picture of it when I parked at the dealership and they WILL NOT FIX IT because they can't get it to fault. This is NOT my issue alone, just search the internet for the number of people with this issues that DID NOT get fixed!!!!

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4.63 out of 5 stars

The Jury is still out

1rodnoib, 02/15/2011
2011 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
4 of 4 people found this review helpful

Looks great inside and out, build quality top notch - no rattles or squeaks! MPG is 20 Avg (less than 1k), hopefully better after break-in. No Sync crashes, but it is not the most user friendly system. Will get better with use I'm sure, does more than most people will ever need.

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4.38 out of 5 stars

We Love it!

jonics, 01/28/2012
2011 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
4 of 4 people found this review helpful

Bought the Ford SUV in Dec. 2010 when we traded in a F150. The looks were pleasing and interior comfortable, the back seats folding down for cargo is a plus! On a very cold day the heated seats are great! At the beginning we had several issues with the phones not connecting, had to take it in several times for help with this issue and software updates. Seems to have cleared up. For those who say their phones don't connect all the time, I found a setting on my BB that fixed that. It says to auto connect instead of prompt and that took care of the problem. I do have problems with the clock changing time but it's not very often. I am happy with it so far.

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