Used 2021 Ford Edge Consumer Reviews
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We have a limited number of reviews for the 2021 Edge, so we've included reviews for other years of the Edge since its last redesign.
Transmission Problems on a 2020 Ford Edge Platinum
Disappointed Ford Edge Owner, 06/13/2021
2020 Ford Edge Titanium 4dr SUV (2.0L 4cyl Turbo 8A)
12 of 15 people found this review helpful
I purchased a 2020 Ford Edge Platinum in early April of 2021. I purchased this SUV from a Ford dealership in Valdosta, Georgia. I did not test drive this particular vehicle because I had already test driven another Ford Edge at another dealership. Well, as soon as I drove off the lot, I noticed that the engine on the Ford Edge had a funny buzzing sound. The engine sounds like a sewing machine that is on its last leg. When I tried to accelerate, the vehicle started bucking, skipping, etc. The vehicle just didn’t want to accelerate. I told myself to ignore the issues with my new car since I have not had a new car in over eleven years. But, as I have continued to drive the Edge, the issues have only gotten worse. So, I took the vehicle to my local Ford Dealership (not where I purchased the vehicle), and the service manager told me there is nothing wrong with my car. WHAT????? Yes, there is. So, I started a case with Ford Motor Company. A representative helped me get a service appointment with the dealership where I purchased the vehicle. I had to wait over two months because they didn’t have a loaner, etc. This past week was my appointment. The service manager at the Valdosta dealership called and told me that there is a TSB #21-2081 on the Ford Edge. He told me that they have updated the software as stated on the TSB, and that I now need to drive the vehicle a week for the vehicle to adapt to the new software. Why hasn’t the dealership already done the software update? Seems like they haven’t done their job by not checking everything before this vehicle left their dealership. Poor management, professionalism, and sorriness, if you ask me. This whole experience has caused me to hate this Ford Edge and the Ford Motor Company. This week I plan to get rid of it. I will never buy another Ford.
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Beautiful car with a JUNK engine
Disappointed customer , 08/22/2020
2020 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
44 of 60 people found this review helpful
I’m full of regret from buying a ford. Brand new 2020 edge has transmission issues that no one will acknowledge or admit to. Main issue is 0-35mph. It jerks and hesitates between gears. Especially around slow wide turns. It’s scary and very disappointing after paying so much for a car. It’s a bit noisy until it hits 40mph. Once you get that fast it drives fine. Their solution- “drive it hard”...nice smh. Interior is nice but what good is that when it drives like a go cart. I’ll never buy a ford again. The manufacturer could care less. I will trade it in ASAP
2021 Ford Edge for sale near you
3 of 52 listings
- SEL 4dr SUVMSRP: $22,99713 mi away
- SEL 4dr SUVMSRP: $19,500In-stock online
- Titanium 4dr SUVMSRP: $19,500In-stock online
See all 52 listings
Hang from the highest tree
David Boudreaux, 12/05/2020
2020 Ford Edge SE 4dr SUV (2.0L 4cyl Turbo 8A)
20 of 27 people found this review helpful
Ours and many others owners with the 2.0 engine are stuck with a hefty repair bill when you are told, that you need to replace your motor in your car. Because of a factory defect in the casting of the engine block, it failed at any mileage or time, no reason or why. It lets water seep into the cylinder and the engine fails. But the best thing, Ford doesn’t care. We were just in our 4th year and garage kept, retired. Be ready for a big bill, ours $7000 and the car has been sitting at the Ford dealership for a month, the engines are on back order. No release date.
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2021 Ford Edge tech issues
Al Guglielmi, 06/09/2022
2021 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
8 of 10 people found this review helpful
Leased my 2021 Ford Edge Titanium in July 2021. This is my 3rd Edge and I have always liked the performance. Unfortunately, the 2021 model doesn’t measure up to my other Edges. First thing I noticed was the stiffness of the ride and a continuous knock coming from behind the right rear seat. But the biggest issue I have is the Edges electronics. From the info screen going blank to the misalignment of the rear view camera, which renders it unreliable because the sensors point towards the ground and doesn’t always sense cars or people behind the vehicle. The rear hatch came down while my wife was removing groceries, on a number of occasions. The right side blindside detector doesn’t always pick up vehicles in the zone. The info screen continuously wipes out previous audio and phone settings. I could go on, but there’s just too many issues with this vehicle. This $ 47,000 Edge can not be trusted. I have brought the Edge in for service 3 times at 2 different dealerships. Only to be told that they were unable to replicate these problems. And the service department and my sales rep insist that the rear view camera is positioned correctly p, even though half the screen displays my license plate. I contacted Ford corporate to get assistance with my issues. Only to be told there’s nothing they can do. So, for $ 47,000 I get an unreliable and sometimes dangerous vehicle.
Electrical issue
F. Holzapfel, 12/15/2020
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
5 of 6 people found this review helpful
After only 2 months of owning a 2020 Edge ST, finding it goes dead, like battery has been drained. See this also in Ford forums. And tow truck driver has seen this many times. Not good when you cant rely on a brand new vehicle.
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