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Used 2020 Dodge Journey Consumer Reviews

4.0 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2020 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
5 out of 5 stars

Great Crossover for the price

M Diaz , 04/19/2019
updated 07/06/2021
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
9 of 10 people found this review helpful

Still loving this Journey since day 1 best buy so far for the money waranty all is great I take it to the Dealer to do regular maintenance and never feel that they try to oversell some other things love the Dodge Brand This is more of what I was expecting due a (expert review) on most of the online research Mine is the black top edition Honestly Im amaze and extremely happy with this 3 row seat, roomy, quiet ride, even whit the 4 cilinder like mine have enough power to do the job and the fuel economy for the size is great. 2 children lot of traveling is happy place for all my self and family enjoy this wonderfull problem free crossover from Dodge Like all cars give the schedule maintenance and is goin to be a great SUV Thanks

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Car with issues

Martin2019, 08/04/2019
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
21 of 26 people found this review helpful

Purchased 2018 Dodge Journey Crossroads with all the extra features. Drove great during test drive; nice looking car for the price tag. The first week of owning the car, the power steering and acceleration went out while driving on two separate occasions. The car was still under factory warranty but Dodge found no problems. We have read countless similar stories. Due to the vehicle being a major safety issue we bought another car two weeks later. We only drove the car one week and we were given 4k negative equity. Stay away, Dodge Journey is a nightmare car. Wish we never crossed paths.

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5 out of 5 stars

My Journey

Dodgefan31, 08/29/2021
2020 Dodge Journey SE Value 4dr SUV (2.4L 4cyl 4A)
5 of 5 people found this review helpful

I recently bought a 2020 Dodge Journey and I love it. My kids love it and it does everything I need it to do. I can load it up with all of their hockey gear, soccer bags and balls and softball bags and bats. It's engine is quieter than a Subaru Forester, Honda CR-V and Toyota Rav4. Yes Dodge didn't change much of the exterior but I have always like it because its an athletic design, not too much over the top and not too little. Call me an old fashioned 39yr old but the vehicle ride is great and the seats are extremely comfortable. When you read so called professional reviews just remember your not track racing this vehicle like they do. It's a great family vehicle with value.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2019 Journey FWD Value Pkg Seat Height Adjustment

Beth, 10/27/2021
2019 Dodge Journey SE Value Package 4dr SUV (2.4L 4cyl 4A)
5 of 5 people found this review helpful

We recently bought this car with only 10,000 miles on it. This car doesn't have all the bells and whistles, only a 4 cyl but the fuel mileage is great. No electric seats but I found something interesting on it that probably few people know about. There is a handle on the side of the driver's seat that when pumped will raise the level of the seat. I was lamenting not having this feature a few days before I found this. Now I am happy with this car. Unlike electronic buttons, this will probably work a lot longer.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

basic of the basic

budget guy, 07/26/2018
updated 02/04/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
21 of 27 people found this review helpful

Dodge is turning a quick buck on this baby! I have the basic model and they went too far; moreover, it was like the stripped it when they built it in Mexico. #1 on the motor they no longer put the cover on the top of motor. #2 They managed to make the front passenger seat so it will not fold down flat ( forward)for long cargo! #3 the digital interface for the speedometer looks like they forgot to finished it with a small digital display for the speed and arrows that stay permanently on, of instead of say a four inch display its closer than less than three inches. #4 DO NOT pull out in front of any moving vehicle because it has the speed of a slug with salt, I think it is the transmission or the computer system, but if you think you are going to floor the gas pedal it will not move very fast. #5 the standard radio is NOT interchangeable with any radio at your local store and I was quoted at best buy over seven hundred for the face plate or in this car the whole front console; moreover, a good blue tooth radio is only a few hundred but you have to buy the console so you are looking a close to a Grand!

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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