Used 2012 Dodge Journey Consumer Reviews
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(2012 SXT) Took a While, but ...
june_g, 06/08/2016
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
96 of 100 people found this review helpful
I bought this vehicle used with 111, 000 miles on it and I have to say that I didn't love it at first. I bought it because it was priced right and it was practical, but I did like the interior a lot and it has since grown on me. I have owned my Journey for 1 year now and I had to put some money into it -- mostly because of sticky calipers. Other than that I have no major complaints. It has been a very comfortable ride and I like the quality of the interior finishes much more than any of the Chevys, Hondas or Kias that I have driven. Handles very well in snow and on icy roads.
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- Technology
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A different perspective
mitomom, 08/19/2012
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
68 of 71 people found this review helpful
I am a mother with a child with a life threatening disease. I traded in my Grand Caravan for a 2012 Journey and love it. I honestly hated the owning a minivan (even with ALL the options we had). The only downside to the Journey is lack of TVs, which is easily fixed with her Ipad and her portable DVD player. The wheelchair fits wonderfully in the back with the 3rd row folded down. The emegency medical supplies fit perfectly in the storage area in the back. I drive to our local children's hospital 2-3 times a week (40 miles one way) and our mpg is averaging 21.5. The interior is beautiful. The details are great!
UPSET!!!!
atsieb, 07/23/2012
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
61 of 65 people found this review helpful
I purchased a 2012 Dodge Journey SXT. I drove it off the lot with 200 miles on the odometer. At 1600 miles the transmission began to shutter! I took it to the dealership and the computer was flashed. This did NOT help. We have set up a case with Chrysler, but have been told that the shuttering is a characteristic of the vehicle per Chryslers engineering dept. WHAT! This is the stupidest thing that I have ever heard. IF that was the case then WHY did it not show up until 1600 miles. I am so unhappy and disappointed with Chrysler and this Journey. Chrysler has put all of their dealerships in a very bad position. With Chrysler not acknowledging that there is an issue with the 3.6 liter engines.
Extended Warranty 3.6L 2011-2013 Journey to 10yr 150,000 miles on left cylinder head
vadogwood, 07/23/2014
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
68 of 76 people found this review helpful
Last week my check engine light came on. We coded it to find it was due to a misfire. The following day we received this letter with this information. The problem is not only the Journey but also Grand Cherokee, Durango, Minivan, 200, Avenger, Journey, 300, Charger, Challenger and/or Wrangler from 2011-2013. This is the letter in summary: 3.6L ENGINE LEFT CYLINDER HEAD EXTENDED WARRANTY This letter is to inform you that the warranty period (5 years or 100,000 miles) on the 3.6 engine left Cylinder head on select vehicles has been extended to 10 years or 150,000 miles. Contact Chrysler Customer Assistance Center: PO Box 21-8004: Auburn Hills, MI 48321-8004. or call 1-800-423-6343.
Disappointed!!!
azme44, 06/26/2012
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
48 of 54 people found this review helpful
I purchaced my 2012 Journey in April. A little over a week later it (transmission) began shuttering/jerking when upshifting or downshifting. I took it to one dealership and they said that they "reset the computer chip because it was off" and that was suppose to fix the problem. It DID NOT!! I took it in to a different dealership and took the service director/ex-master tech for a test drive and he told me that there was nothing he could do. He said that the transmission shuttering/jerking is normal for the transmissions in the Journeys and that most people don't notice it until about 3000-3500 miles... WHAT!!!!!! How can that possibly be NORMAL for ANY vehicle.
sxt fwd 3.6 6 speed auto
dipstick5, 12/16/2012
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
33 of 37 people found this review helpful
bought car last month and love it! quiet smooth ride with plenty of power when needed. not a grocery getter but a highway cruiser capable of towing 2500 lbs. great features inside especially the 8" screen for sat radio / climate control, LED interior lighting. went 100 miles in the rain yesterday and was really impressed with the handling and control of the road conditions while getting almost 30 MPG on the highway. after driving this car i would never consider honda or toyota again; dodge did a great job building this car!
Best value in America
mikeyinthed, 08/14/2012
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
19 of 21 people found this review helpful
I got a great deal on my 2012 Dodge Journey after the $4,500 in rebates currently offered. This is the best value in America. Great gas mileage for the size of the vehicle, good performace from the 3.6L engine, quiet, smooth, refined interior compared to Chrysler products from the past, exterior styling offers some spice to a bland category. There is nothing I would change about my Journey. The Safe & Sound package is a must on the SXT models. It adds the rear parking sensors, rear camera, and the 8.4" screen. The screen is amazing and the interface with Apple products is my favorite feature. The other options I added was the 19" wheels and the perferred package.
Wasted our money on this car
tparktrash, 03/25/2013
2012 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
19 of 22 people found this review helpful
Journey with 5900 miles has been in the Dodge shop four times this month due to oil seapage from the transaxle output seal and differential cover. Back in the shop this morning due to likely leakage from the output seal on the passenger side. Last month it was the BCM that needed replacement. Dealership has been accomodating but this issue needs to be corrected.
Best Blend of Performance and Size
lightaddict08, 11/07/2012
2012 Dodge Journey Crew 4dr SUV AWD (3.6L 6cyl 6A)
22 of 26 people found this review helpful
2012 3.6L Crew AWD w/Heated Seats. Although I do work for Chrysler I found the Journey to be the best choice for my lifestyle. As a young adult I was looking for something sporty, but cargo space was a must after my previous coupe. Looking for a blend of fuel economy, performance, and interior space the 3.6L AWD Journey fit the bill perfectly. Coming from a 5.7L F-Body I was very pleased with the acceleration and handling the Journey offered with much better fuel economy. Additionally I am now able to fit a whole bedroom furniture set in the back. The dynamics of the vehicle hold the tires firm to the ground even in the tightest turns. Overall I am very pleased with the vehicle.
Never Again
Nicole64, 06/22/2019
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
10 of 11 people found this review helpful
I wanted to love this car because it's actually nice to drive but I have had nothing but problems with it since day one. Google "Dodge Journey problems" and you will find just about every single thing I encountered with this car. First, it really burns through brakes at a ridiculous rate -- prepare to replace them often. The sticky caliper thing is a real problem. I had to replace mine several times. If you like living on the edge and not knowing when your wheels are literally going to start smoking, then this is the car for you. Add to that: electrical problems, the body being prone to rust, starting issues and finally premature engine failure due to camshaft sensor issues and metal shavings (I can't even begin to explain that one) in the engine, then all you are left with is a vehicle with a reasonably nice and comfortable interior that is completely unreliable, will cost you a ton of money to maintain and will have a short life. This vehicle convinced me never to buy any Chrysler/Dodge/Jeep product ever again.
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