The 2024 Silverado 3500HD is among the handful of ultra heavy-duty trucks available to tow and haul ridiculously heavy things. Choosing the 3500HD opens the option for dual rear wheels, which aren't offered on the 2500HD. They increase payload and towing capacity over single rear wheel trucks. But the 3500HD comes in two fewer trims than the 2500HD.
Edmunds spotlight: New look inside and out. Every truck gets a 10-speed
It's midcycle refresh time for Chevy's heavy-duty trucks in 2024, which were last redesigned in 2020. Chevy updated the 3500HD's nose with a new design that incorporates LED headlights and "animated' turn signals that swipe in the direction they're indicating. LT and higher trims get an all-new interior that brings with it a 13.4-inch touchscreen and a 12.3-inch configurable instrument cluster. Trailering tech improves with the addition of adaptive cruise control designed for towing. The optional diesel engine gains 25 horsepower and 65 lb-ft of torque, bringing it to 975 lb-ft. And you now get a 10-speed Allison transmission whichever engine you choose.
Competitors to consider
Have a look at the Ford F-350, which was all-new last year. And don't forget about the Ram 3500. Chevy's updates make the Silverado more competitive with these trucks, which we thought had meaningful advantages over the 3500HD until this year. The related GMC Sierra 3500HD has mechanical capabilities that match the Silverado's, though its design is different and it costs more.
2024 Chevrolet Silverado 3500HD trim level differences
The 2024 Chevrolet Silverado 3500HD is available in regular-cab, Double Cab (a four-door extended cab with a small back seat) and crew-cab configurations. All three cab styles are available with a long cargo bed, but the crew cab offers a shorter standard bed to improve maneuverability. Depending on the version you choose, the Silverado 3500HD offers a choice of WT (Work Truck), LT, LTZ and High Country trim levels.
Which Silverado 3500HD trim does Edmunds recommend?
We think the LT trim is the best value among the Silverado 3500HD's four trims. It gets the redesigned interior, including the new 13.4-inch touchscreen and navigation and an integrated trailer brake controller, which is a must-have on a truck made for towing.
*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges. Dealer sets the final price.
The overall sentiment for the 2024 Chevrolet Silverado 3500HD is mixed. Owners love the truck's powerful engines, towing capability, and comfortable ride, making it great for hauling heavy loads. However, they are unhappy with frequent maintenance issues like transmission failures, electrical problems, and poor fuel efficiency. Many are also frustrated with the lack of support from dealerships and poor quality control.
This summary is AI-generated from the text of owner reviews
The 2024 Chevrolet Silverado 3500HD has a 3 years / 36,000 miles basic warranty and 3 recalls. RepairPal gives it a reliability rating of 2.5 out of 5, ranks it #16 out of 19 among Fullsize Trucks.
Reliability Rating by RepairPal
2.5 out of 5 stars2.5/5Average
#16 out of 19 among Fullsize Trucks
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$1,090/yr
vs. $752/yr for Average Fullsize Truck
Frequency
0.95x/yr
vs. 0.98x/yr for Average Fullsize Truck
Severity
25.4%
vs. 19.9% for Average Fullsize Truck
powered by RepairPal
Recalls
3 recalls found
Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
Recall Number:
24V894000
Manufacturer Recall Number:
N242469160
Number of vehicles affected:
131231
Defect Description:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Defect Consequence:
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Corrective Action:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Recall Number:
24V060000
Manufacturer Recall Number:
N232426400
Number of vehicles affected:
570434
Defect Description:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Defect Consequence:
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Corrective Action:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Recall Number:
23V549000
Manufacturer Recall Number:
N232414720
Number of vehicles affected:
3893
Defect Description:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Defect Consequence:
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Corrective Action:
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges. Dealer sets the final price.
Helps prevent towing accidents by applying the brakes to slow down and stabilize a trailer when sensors detect too much movement.
Lane departure warning
Alerts you if the truck begins drifting out of its lane.
Side Blind Zone Alert
Warns you when other vehicles are in the Silverado 3500HD's blind spots. Includes coverage for trailering.
FAQ
Is the Chevrolet Silverado 3500HD a good car?
The Edmunds experts tested the 2024 Silverado 3500HD both on the road and at the track. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Chevrolet Silverado 3500HD. Learn more
What's new in the 2024 Chevrolet Silverado 3500HD?
According to Edmunds’ car experts, here’s what’s new for the 2024 Chevrolet Silverado 3500HD:
Refreshed exterior styling
Updated interior with 13.4-inch touchscreen for LT and higher trims
More powerful optional diesel engine
10-speed automatic now standard with both engines
Part of the fourth Silverado HD generation introduced for 2020
To determine whether the Chevrolet Silverado 3500HD is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the Silverado 3500HD. Look for specific complaints that keep popping up in the reviews, and be sure to compare the Silverado 3500HD's average consumer rating to that of competing vehicles. Learn more
Is the 2024 Chevrolet Silverado 3500HD a good car?
There's a lot to consider if you're wondering whether the 2024 Chevrolet Silverado 3500HD is a good car. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2024 Silverado 3500HD is a good car for you. Check back soon for the official Edmunds Rating from our expert testing team Learn more
How much should I pay for a 2024 Chevrolet Silverado 3500HD?
The least-expensive 2024 Chevrolet Silverado 3500HD is the 2024 Chevrolet Silverado 3500HD Work Truck 4dr Double Cab LB (6.6L 8cyl 10A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $46,500.
Other versions include:
Work Truck 4dr Double Cab LB (6.6L 8cyl 10A) which starts at $46,500
Work Truck 4dr Double Cab LB DRW (6.6L 8cyl 10A) which starts at $47,700
Work Truck 4dr Double Cab 4WD LB (6.6L 8cyl 10A) which starts at $49,300
Work Truck 4dr Double Cab 4WD LB DRW (6.6L 8cyl 10A) which starts at $50,500
LT 4dr Double Cab LB (6.6L 8cyl 10A) which starts at $50,800
LT 4dr Double Cab LB DRW (6.6L 8cyl 10A) which starts at $52,200
LT 4dr Double Cab 4WD LB (6.6L 8cyl 10A) which starts at $53,600
LT 4dr Double Cab 4WD LB DRW (6.6L 8cyl 10A) which starts at $55,000
What are the different models of Chevrolet Silverado 3500HD?
If you're interested in the Chevrolet Silverado 3500HD, the next question is, which Silverado 3500HD model is right for you? Silverado 3500HD variants include Work Truck 4dr Double Cab LB (6.6L 8cyl 10A), Work Truck 4dr Double Cab LB DRW (6.6L 8cyl 10A), Work Truck 4dr Double Cab 4WD LB (6.6L 8cyl 10A), and Work Truck 4dr Double Cab 4WD LB DRW (6.6L 8cyl 10A). For a full list of Silverado 3500HD models, check out Edmunds’ Features & Specs page. Learn more