Used 2018 Chevrolet Traverse Premier SUV Review
Consumer reviews
Read what other owners think about the 2018 Chevrolet Traverse Premier SUV.
Most helpful consumer reviews
2018 shifting issue
Michael logston, Bellaire, OH, 05/02/2018
2018 Chevrolet Traverse Premier 4dr SUV AWD (3.6L 6cyl 9A)
Buyer beware. Any traverse that came off the line before april 18 2018 has a known shifting problem. GM says it doesnt exist but bulletin 18-NA-121 1st gear or reverse no upshift. Vehicle wont go above 40mph. Mine just came back from the shop. They are replacing the valve body spacer plate. Gm lied and said no issue but my dealer gave me a copy of the bulletin. So they had to tear … into my brand new traverse to fix the trans. 8k miles.
Had high hopes for this model, but disappointment
Steve Brown, Lake Station, IN, 09/14/2017
2018 Chevrolet Traverse Premier 4dr SUV AWD (3.6L 6cyl 9A)
Overall, a good vehicle with comfortable interior and sound system, great driving manners...but with some glaring issues. One, the transmission is a clunky mess. At highway speed, it's ok, but around town it constantly downshifts, hunts for a gear when it should just hold the one it's in. Throttle tip-in from dead stop is initially ok, but then jumps ahead as tranny tries to decide what … gear to use. GM needs a complete software reset on this new unit. Two, quality of some interior parts is substandard. For example, the latch on the front sunshade in the sunroof broke right away. The material is a cheap plastic that you would expect on a crap-box car from eastern Europe, but not on Traverse costing north of $51K! Three, the foot-activated rear lift hatch feature doesn't work most of the time, even when the little bowtie logo is displaying. Got the key fob in my pocket and it just doesn't respond most of the time. I fear that the amount of electronic gadgetry and features on this Premier model will be its undoing. Get the extended warranty for sure.
UPDATE 3-15-18: The transmission clunkiness has been mostly resolved by an automatic update to the car's system back in December. Shifts more smoothly now and the AutoStop function is better. I'm getting a little tired of the all-black interior, but that's not a big deal. I've not had any further issues with the sunshade and handle it very carefully to make sure the latch doesn't fall apart. I do find the car is slow to warm up (heavy-duty cooling system?) and leaving the climate system on Auto doesn't really get the job done - have to manually set the air flow and fan speed to get comfortable. The seats are also very slow to heat up and the bolsters remain cold as ice. The heated steering wheel works well. I find the left foot rest way too far forward to be comfortable on longer rides. Needs to be about 2-3 inches further away. AND... amazingly, the so-called phone charging pad in the console doesn't work with Apple iPhone 10s, in my case). How lame is GM engineering staff to have flummoxed that one? Downgrading my Technology star rating because of this, plus overall Value rating.
UPDATE 3-15-19: I've never been impressed with the 9-spd tranny. Shifting is lumpy or jerky most of the time. So... Thanksgiving 2018 weekend driving back to chicago from St. Louis in rain/snow storm (high winds to boot). Had speed control on 70 mph. About Bloomington IL on I-55, the car abruptly slows. The engine is racing upward toward redline. I disable spd control and continue to slow down. I try to give it gas, but nothing is happening. I pull over, turn off and on, put in gear and it goes forward. But about 50 mph, it falls out of gear again. I feather the loud pedal and it will maintain gear engagement but not exceeding 1500 rpm. This is getting serious as I'm in the middle of nowhere, bad storm happening and it's a Sunday on a holiday weekend. Bottom line is finally made it to a turnoff with a truck stop and dive motel. Got hold of OnStar and they were basically not real helpful. Then called AAA and they were more, and would tow car 100 mile. OnStar will tow only 15 miles. Doesn't matter as its a Sunday. I check into motel, have OnStar tow vehicle next morning to Barker Chevy near Bloomington. They put their tranny guy on it right way, and after about an hour, I get the news. Tranny is toast. Gears 6-7-8-9 are all ripped up, 3-4 also failing. My Traverse had exactly 9300 miles on it, and it failed during a dangerous storm. The dealer took me to rental car place, got one and then went back to chicago. Nearly 2 weeks later, dealer says car is fixed. So I have to make another 150 mile trip downstate, return rental, get the Traverse and do another 150 mile trip home. GM reimbursed me for rental and part of hotel bill, but still shorted me. This is the last GM product I will ever own. I broke my own rule and bought this new Traverse model in its 1st year of manufacture, and paid dearly for it. Never again, GM.
UPDATE 9-18-2019: Put 4000 miles on the Traverse since November 2018 transmission disaster. Tranny continues to function, but is still clunky as the day I bought it. Would I buy this vehicle again? No, not even for $10K less than originally paid.
UPDATE 3-19-2020: Car just turned 17K and has been without any issues until yesterday. Car had not been run for about 4 days in the garage. Hit the start button the engine immediately ran rough, vibrated the car some. Then all the warning lights came on. The screens started appearing about traction control system off, plus similar warning messages for other systems like the antilock braking. So... turned the engine off, sat for about 2 minutes and restarted. This time engine ran smoothly, but engine light was still on. And then it disappeared. It's not easy owning such a vehicle like this Traverse. Or any GM vehicle for that matter. My warranty runs out based on time in August, so considering options.
Update 3-20-2022: Car now has 28K miles. Pretty low mileage for 4.5 year old vehicle but I just don't drive much. Transmission is still in one piece, tho' sometimes wants to stick in a low gear requiring me to pull over, turn it off and wait for a minute, then restart. Can't believe a multi-billion dollar corp can't engineer and make a reliable trans. Most everything else on the car is still functional with no further issues. Sunshade mechanism works ok, but the cheap plastic still frosts me. Will run out of my powertrain warranty in a few months and then I'm on my own. Don't want to get another vehicle (especially now with sky-high prices), but prudence might force me to do so. Given my age and such, next vehicle will be an electric if I can find one that gets at least 400 miles to a charge. And it won't be a GM vehicle.
Update 9-22-2022: Just turned 31000 miles and now beyond the time warranty period so proceeding with fingers crossed. No other issues have occured other than transmission gets locked into a low gear (like 2nd or 3rd) and won't shift up. Going down road at 40 mph at just over 4000 rpm is a bit concerning. Abruptly letting up on the gas finally causing tranny to get "normal". This transmission is a piece of GM engineering using public school graduates who go on to college to attain participation trophies in whatever engineering degree program available. Probably time to let this Traverse go.
2018 New Traverse, Wont Start!!!!!!!! towed 5x's
Suzie, Kenilworth, NJ, 03/27/2018
2018 Chevrolet Traverse Premier 4dr SUV AWD (3.6L 6cyl 9A)
I purchased a new 2018 Chevy Traverse on Oct. 12th, drove it fine until January 7th when car would not start the first time. Since then I have had 4 loaner cars and the car has had the same issue 4 more times. The vehicle has been towed into the dealership 3 times and driven in twice. GM has revceived a lemon law letter and has completed their last repair attempt. two days after I was … assured the problem was fixed the car would not start and was towed back to the dealer. If I do not get a buy back I will sue this company. I asked for a copy of all receipts and one was from when the car was inventory and stated " car wouldn't start" meaning the dealership knew about this problem and sold it to me anyway. I am beyond disheartened.
Where have you been my whole life?
Tom Cardamone, Ranson, WV, 11/22/2017
2018 Chevrolet Traverse Premier 4dr SUV AWD (3.6L 6cyl 9A)
Almost 20K miles on a 7/17 early production '18 Traverse and the only repair other than oil and filter changes was the replacement of the shifter wiring harness under a TSB ffr the early production units.. Still runs nice and tight, rattle free and trouble free. My family's 35th GM product in the past 50 years and the best of the bunch.
Edmunds Summary Review of the 2018 Chevrolet Traverse Premier SUV
What’s new
- Fully redesigned with more passenger space and cargo capacity
- V6 is more powerful and fuel-efficient
- New infotainment systems with Apple CarPlay/Android Auto
- Part of the second Traverse generation introduced for 2018
Pros & Cons
- Pro:Generous room for passengers in all three rows
- Pro:Feature-rich standard infotainment system
- Con:Some safety features only available on top trims
Which Traverse does Edmunds recommend?
We think the LT Cloth with the Convenience and Driver Confidence package (which is standard on the all-wheel-drive version) will give you everything you need. Between the LT's basic upgrades and the option package's suite of useful safety features, the LT Cloth strikes a good balance between cost and livability.
Full Edmunds Review: 2018 Chevrolet Traverse SUV
Driving
7.0The Traverse feels decidedly average. It has sufficient power, but it's no speed demon. The brakes have good stopping power, but they're without much pedal feel. Handling is acceptable. It's not a standout in the class in terms of performance.
Comfort
8.0If you're looking for comfortable and quiet family transport above all else, the Traverse should be on your short list. Its relatively hushed cabin has enhanced appeal thanks to the top-notch ride quality and pleasant seats in all three rows.
Interior
7.5There's ample space inside the Traverse for adults in all three rows, getting in and out is a cinch, and the center stack controls are easy to use. But some of our editors found the driver's footrest to be in an awkward position, and rear visibility is limited due to large rear pillars.
Utility
8.5There is abundant space for adults, child seats, water bottles and whatever else you can think of. The Traverse is one of the largest vehicles in the class. And it pays dividends on the inside, where there's plenty of room for passengers or cargo of almost any kind.
Technology
8.0A standard Wi-Fi connection, a high-quality upgraded sound system, and easy-to-use voice controls give the Traverse an edge in this category. Optional safety equipment provides an acceptable experience, but you have to spring for the mid- to high-level trims for access.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2018 Chevrolet Traverse in Georgia is:
not availableLegal