Used 2013 Chevrolet Impala Consumer Reviews
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We have a limited number of reviews for the 2013 Impala, so we've included reviews for other years of the Impala since its last redesign.
2nd Impala - Best Car I Have Ever Owned
carloverinbr, 06/02/2013
2012 Chevrolet Impala LT 4dr Sedan (3.6L 6cyl 6A)
70 of 71 people found this review helpful
This is simply the best car I have ever owned. I bought my first Impala in 2008. It was brand new and a few years later I had a wild hair to get an expensive, premium European car. I kept that car for about a year because it was constantly at the dealer for repair under warrantly. I really missed my Impala so I got another one! The 2012's new engine and transmission is awesome. My car was a rental and got a great deal. If you read the professional reviews, they are almost always negative but I really believe that these cars are underappreciated. If you want a great value on a car that will give you years of trouble-free driving, check out the Impala. I now have 38k on the Impala.
Great Car
Phil, 12/17/2015
2013 Chevrolet Impala LTZ 4dr Sedan (3.6L 6cyl 6A)
40 of 40 people found this review helpful
This car is a great car. There are so many good things about it. It has a great engine (3.6 LFX) that is durable, yet fuel efficient. It has 300 horsepower and you can definitely feel it when you step on the gas, but at the same time, it can give you great fuel economy on the highway. This past weekend, I took the car on three hour highway trip and got 148.4 miles out of a quarter tank of gas. That's pretty great. The transmission was a joint build by General Motors and Ford. Most of the time, the transmission shifts very smoothly and you can't even feel it if your not paying attention to the shifting. Every once in a while though, the transmission will feel like your driving a car with a manual transmission and clutch. People complain about the suspension in this car and while its not the best handling car in its class and you can get a little bit of body roll, the car handles pretty well and is a very smooth ride. There is brake fade at higher speeds so be careful of that. I plan on upgrading the brake pads and rotors when its time to do so, but four wheel disc brakes is nice. This car does stop very well. The tires are Ultra High Performance Goodyear tires from the factory and their okay. I'm definitely switching to a better brand of tire (Michelin) when the time comes. If you drive in a cold environment, be careful of accelerating with the Goodyear tires on it. The car will burnout a little bit (another reason to get better quality tires). The seats are nice and comfortable, but the rear seats offer the most comfort. There is also a lot of leg space of all of the passengers other than the person who sits in the middle in the second row seating. There are two lights for the rear passengers as well which is nice for them while there are lights in the rear view mirror for the front passengers. The two front seats are power, but only the driver seat has lumbar support which is manual. I understand that GM would want to save the power lumbar support for Buick and Cadillac, but the front passenger seat should have lumbar support as well. The heat seats work wonderfully and people who sit in the front love it. The driver heated seat warms up faster than the passenger seat which is normal according to the owner's manual. The driver seat heats up very quickly and is very nice. The gauge cluster, messages on the gauge cluster, radio, and HVAC controls are easy to read and use. It's also nice that the driver and passenger have dual climate control. The auto dimming mirror, heated outside mirrors, and rear window defroster work great and quickly. The Bose sound system is wonderful! It has 8 speakers and an amplifier. The leather seats, leather wrapped steering wheel, leather wrapped transmission shifter, and leather arm rest are holding up well. Its a very solid car and I think that people should really take a look at this car. I had a couple of minor issues with the car, but I had the dealership take care of them. Other than that, its a solid car.
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Great Car!
cj7123, 11/26/2012
2012 Chevrolet Impala LTZ 4dr Sedan (3.6L 6cyl 6A)
51 of 52 people found this review helpful
If you need something to change in every year of a car, then this isn't the car for you. If however, you want a safe, comfortable and reliable car, this is it. It has many creature comforts from heated seats to satellite radio and sync. We are getting 30 mpg with the new engine and transmission! So, if you need "bling" you might want to look elsewhere, but if you want a strong, reliable car with descent gas mileage for thousands of dollars less that the other cars they compare the Impala to, look no further!
Still Love my Impala!
retire2018, 12/07/2014
updated 12/14/2020
2012 Chevrolet Impala LT Fleet 4dr Sedan (3.6L 6cyl 6A)
22 of 22 people found this review helpful
Not sure what the complaints are about. This car is a pleasure to drive. I drive a combination of driving and get 24 mpg. The 300hp is amazing! Smooth acceleration and great braking. I don't know about others but I have no problems with parking, good turning radius. The car rides and handles well. As for pricing, I bought the car with 21.4k miles and paid $11900. It is a LT model and was a rental out of Montana. It has tinted windows and a sunroof. As far as handling, I find it to handle quite well for the size of car that it is. My personal opinion is that it's a great car and a great value. I’ve owned the car now for 3 years now and I’m still quite happy with the car. Only two problems I’ve had is a wheel speed sensor and a hvac control module and door motor for the heating/ cooling system had to be replaced. All covered by my extended warranty. I would still recommend the car. Now after 4 years of ownership I’m still very happy with the car. Other then the couple of items listed above I’ve had no problems with the car. It’s been a very dependable car and would still recommend it. I would agree with a few other reviews that the front seats are a little flat and don’t wrap around you but for me that’s a minor issue considering the reliability and value of the vehicle. So now I’ve had the impala for 5 years. It’s still a great car. Still no problems. Will be putting new brakes on it soon but I have over 75000 on the original pads. Other then a new set of tires and oil changes I’ve done nothing else to the car. I would still highly recommend this car.
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Solid car
ktm300xc, 04/24/2014
updated 11/13/2023
2013 Chevrolet Impala LS 4dr Sedan (3.6L 6cyl 6A)
36 of 37 people found this review helpful
I have had my car for a year, so far, no problems. Yes, Edmunds thinks the car is to plain, no flash or modern styling. But I personally don't need that. I just want a solid, large comfortable car for a reasonable price that is reliable. That's all. It gets about 20 mpg around town and 30+ mpg on the freeway. Plenty of power to pass on the freeway. The car has a speed limiter on the car, it's set at a maximum of 112 mph. So if you want to go faster, you will have to rechip the computer. I can carry six people, but it's more comfortable with a max of four. I bought the base LS model, has every option I need. And it has more options than the base 2014 Impala for a cheaper price! Update: No major problems yet. Get it regularly serviced at the Chevy Dealership in town. He said everything always looks good. Costing me about $51 for a normal service every 3000 miles. One headlight burnt out, cost $24 for the bulb, installed at dealer for free. Had to put on a set of tires, but it was normal wear. Update2.0: Still runs good. Has 107,000 miles now. Had to replace the passenger side CV/axle, wore out. Cost $400 to replace at dealer service. Since it turned over 100,000 miles, now I have to do major services like transmission flush, spark plugs, air conditioning service, etc. these usually cost around $1500 total to do them all. But I do one at a time when I take it in for the oil change. It’s still a great reliable car and now I paid off the loan and it is mine free and clear. I couldn’t replace it for the money, so I think I’ll drive it till it no longer pays to maintain it. Update3.0 I have put the car into semi-retirement. I rarely use it except to travel. I’ve now moved to upper MidWest. I had all the major 100,000 mile services done. Spark plugs, radiator flush, ect. Car still runs great with 127,000 miles. Nothing has gone wrong with it yet. I did buy a good set of Toyo Celsius tires for winter use. I’ve been getting 33 mpg on interstate when traveling. I’m still pleased with this car and will keep it because I see no reason to sell it. Update4.0 Still using the car for traveling. Get the oil changed every time. Still gets great mileage and comfortable as the day I bought it. One annoying thing is I have a CD stuck in the radio and I can’t get it out. I told the Chevy dealer to get it out and he couldn’t. So there is one thing that even a certified Chevrolet repair technician can’t even do! Radio still works fine so I just ignore it. Overall, still love the car. Update5.0 The Impala still runs good. Had to replace one tire sensor. Still get regular oil changes and service. I’m only using the car when I travel, so it’s still sitting in the garage except a couple weeks a year. I try and start it once in a while, which it does every time. Update6.0 Still good car. Has 166,000 miles. One strange thing happened. The check engine light came on in subzero temperatures. But when the car fully warmed up, it went off. Another time I was driving down the road and it blinked this time, but when I got above 40mph, it stopped. Told the Chevy service technician about it, he checked, said couldn’t find anything wrong. Even in history. It hasn’t done it since those two times. So the history computer doesn’t really give results, interesting. Just been changing oil every 4000 miles. Put in a new battery this winter, old one just wouldn’t work at -25. Still only using it for trips. So far, so good. Update7.0 Found out the light was from a leaking fuel line on the injector. Replaced and light hasn’t come on since. Has 171,000 miles now. Still just oil changes and regular checkups. Had to replace the fuel cap, wouldn’t tighten up. Still gets great mileage when traveling, which is all I’m still using it for. Toyo Celsius tires are awesome on snow and ice, very good investment. Update 8.0 car now has 181,000. Runs good, still just using for travel a couple months of the year. Just change oil and fluids. Had a bad speed/ABS cable on the drivers side brake rotor. Was making the ABS warning and traction control come on. Common thing with these cars. Replaced the cable for $108.00 at the dealer. Still gets 30+mpg on the highway. So far it’s a good car, no reason to sell it.
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