Used 2019 Chevrolet Cruze Consumer Reviews
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Great Chevy; discontinued for sale in the USA
Hatchback Premier, RS, with Driver Confidence Packages. Compared to the 2017, gives new meaning to "Government Motors". 2017: Leather seats, with pockets on back of front seats for the rear passengers; door buttons all four doors for keyless entry, all four seats heated, AC inverter at rear of console, GPS maps included at Driver Interface Console. 2019: "Leatherette" seats minus pockets, door buttons only only front doors, only front seats heated, AC inverter gone, GPS maps dropped to sell Onstar turn-by-turn instructions; RS package masculinized (more black -- Chevy emblems, aluminum wheels, added a "trunk" light. Our 2017 underperformed EPA fuel economy estimates by 10% under all conditions, though my spouse and I drive conservatively (GM/Chevrolet Executive Customer Support refused to address); the 2019 with same engine and transmission closed the gap between the 2017's underperformance with respect to fuel economy by half. Still a sporty car that drives very well. Shame to see Chevrolet make a mistake with younger drivers that want cars, not SUVs.
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Still a very nice car (Updated at 23,000 miles)
I’ve had my Cruze for 6 months and close to 7000 miles. So far, I’m very happy. The car is comfortable and has a number of nice features. Acceleration is decent, the car is smooth but also handles competently. Gas mileage has been around 32 for everyday driving and 42 on the highway. The stereo and infotainment systems are great and the Bluetooth works well. I’m 6’ 1” and I have plenty of room. Overall, this car is quite nice and I am pleasantly surprised. I have now had the car for 18 months and 23,000 miles. I still really like this car. The only issue I have had is a faulty locking module in the front door, which kept trying to lock all the door while I was driving. The dealer replaced the module and no problems since. I am still averaging about 33 mpg in mixed driving and typically 40-43 on the highway. The car is comfortable to drive and the infotainment system still works great, not glitchy at all. Even after 18 months and 23,000 miles, I would still recommend this car.
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- LS 4dr HatchbackMSRP: $9,99546 mi away
- LS 4dr HatchbackMSRP: $8,99526 mi away
- LT 4dr HatchbackMSRP: $17,998In-stock online
A Very dangerious car to drive at night.
May 25 2021 To: Edmunds Team, Well GM has done exactly nothing to correct the problem they created for me with my 2018 Cruze. So, it continues to be a very dangerous car to drive at night with the info screen in the upper dashboard on at full brightness. I bought the car new from Jim Butler Chevrolet in Fenton Mo in July of 2018, brand new with less than 3 miles on it. So, I did not discover the problem right away. The reason being is that I drive to work in what is before dawn in the winter months. As the days got shorter the problem showed up very well. In the dark morning when I pull out of the garage the computer screen Is on full brightness. For those who have told me, including GM, the dimmer control for the dash lights. It does NOT control the screen at all. No one seems to be able to grasp this idea for some reason, but true. I took the car to the dealer where I bought it and they flat out refused to even look at the problem at all. Even after confronting the service manager for some length of time insisting on the problem being corrected. I contacted GM customer service at the 800 number. They set me up with an appointment at Weber Chevrolet. They gave me a loaner car for a couple of days to see if they could find the problem and where sympathetic to my problem, but the dangerous screen brightness problem continues to persist. I can only guess that GM cannot repair their own design. I also doubt very much that my Cruze is the only car that GM made that has this problem. I have recently noticed that when I drive under an overpass in the daytime the dash lights will go dim and then get bright and even go back and forth as if the computer is unable to make up it’s mind about the light level. This morning after dawn, the dash lights came on full bright and the dimmer control has no control over turning them down or off at all. Am I satisfied with my first new Chevrolet. No ! I feel they should replace the entire computer system and get the problem resolved for the customer at last. W. Steward My Cruze has a defect and a software problem in the computer that they can't seam to fix. The dealer only tells me, "We have never heard of that". The software problem is that the back up camera is on full bright in reverse, even at night. There is no way to adjust it for using at night at all. This also makes it very hard to see the passenger side mirror when parallel parking at night as the glare is so bright. The real bad problem is the screen comes on full bright at night as well and that makes for a very dangerious drive any where at any time at night when it does this. I had to cut a piece of cardboard to fit over the screen so I can drive the car. It has an option in the menu to turn off the screen. But try and use that and it keeps coming back on while you are driving and that is not safe and a pain. So I would reccomend avoiding buying this car until GM gets off their butts to resove this safty problem. Jan 9 2022 Per my review of my Chevrolet 2018 Cruze. GM has had no idea at all about this problem. I figured out the problem with continued use of it. It is a software design problem with the bright screen at night. If you pull the sifter into drive to pull forward at night with out putting the car into reverse first, the problem is there every time. But by putting it into reverse you must wait until the backup camera comes into view before putting it into drive. It seams to be designed like this like you are backing out of a garage. But every time you pull forward with out it in reverse first it is bright. So if you stop for gas, or for anything, it is bright again every time. W. Steward
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Great commuter, only small cons
1.4L turbo is great. Were approaching 30,000 miles on our car with absolutely no issues. Great on gas, roomy enough for a 6ft 1in man to comfortably drive. Apple and Android car play with rear view camera is standard on all models which is awesome. Cons: steering is poor. Suspension is comfortable but the steering is soft and you have to be careful how fast you take a turn. Shouldn't be an issue as long as you follow the speed limit and take turns appropriately but you will notice the poor handling. Brake pedal sticks too far out and too close to the driver pedal. I have large size 12/13 feet and always snag the brake pedal when trying to switch over from the gas pedal. Base model has no cruise control but if you have a far commute there should be cruise on a higher model so this issue can be resolved by getting a higher model. Overall the car is reliable and efficient despite the small issues with the brake pedal and the steering. P.s. alot of people complain about the auto stop engine and my opinion on that matter is that you should extensively test any car before you purchase or lease it. The auto stop will work the same when you test drove it and when you buy it, so if you didn't drive the car long enough to be annoyed with the auto stop during testing and now you're commenting here about how you can't turn it off and how annoying it is, then It makes you sound ridiculous. Update: 50,000 miles In 2022, this car has aged well. Mpg is still great (especially with these rising gas prices) There are 0 issues with the car. Still using factory brakes and tires, which still have plenty of life. One thing I'm still weary of is the turbo. It's great for power but from an engineering standpoint, it's working the little 4 cylinder harder than a N/A engine and chevy doesn't really have that much experience with implementing turbos in their vehicles. So far so good, only time will tell.
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Highway hero
Excellent car for highway driving. Great fuel efficiency. Handles perfectly.
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