Used 2017 Cadillac XTS Sedan Consumer Reviews
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Cadillac xts..old skool cool!
James, 03/08/2017
2017 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
42 of 43 people found this review helpful
This is by far the nicest vehicle ive ever owned! Simply put, its DA BOMB!!! Huge...Sleek...powerful...refined...super comfortable..roomy...eye catching....just beautiful! We first drove the new CT5 and really liked it, but the ride was nothing compared to the xts which we drove afterwards. Got the base model in black with black interior and dark tinted windows, it looks like the top of the line model but for much less. She drives like a dream, like floating on a magic carpet...but also handles surprisingly well for such a large car. It has tons of high tech stuff that I could care less about, but it does look nice. The other thing is very few peeps have one where I live, so its something different and special as well. Ginormous interior, but drives like a smaller car....silky smooth and I get compliments everywhere I go. And since most peeps are buying suv/cuvs now, sedans have much larger rebates...the xts is no different, with the gm card...giant gm rebates and dealer discounts, I bought this beauty for less then you could buy a new bmw 320i for...the xts is much nicer, larger, more powerful...getting 30mpg on the highway as well...only downside is slightly restricted side and rear view, put a couple of those stick on convex mirrors and your good to go! I feel like a rock star driving it and Highly recommended!
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A geezer's delight!
Chuck W, 01/02/2018
updated 01/11/2021
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
17 of 17 people found this review helpful
GM apparently sells a large number of Luxury optioned XTS's to fleets. They don't have all the goodies of the Premium or Platinum Luxury editions, but they come back on the market as one year old cars dirt cheap. I considered many of them but decided we needed the extras that come with the Premium Luxury model. We were able to buy a dealer demo with only 3400 miles on it with a $20K discount. We have driven Cadillacs for 30 years but always bought used ones. This is our first new Cadillac and it is stunning. The fact that SUVs, pickup trucks, and "sport" sedans are so popular make this traditional luxury sedan a great buy. Ours is a 2017 model and I note there is heavy dealer discounting on 2018 models. If you want a luxury sedan at a bargain price compare the XTS with what you get can get for the same price. Love the adaptive cruise control. Haven't gotten up the nerve to try the auto parallel part feature. Now for the not so great. The CUE touchscreen controls are hard to operate. If someone came up with an aftermarket on/off/scroll button, every owner would have it installed. On top of being anything but intuitive, the screen retains your fingerprint every time you touch it. It looks messy and at some times of the day can actually obscure the controls. The power window controls are placed too far forward. The switch for the driver's side window should be right where your hand falls, but you tend to hit the rear window button instead. This car has more road noise than previous DTS and SLS we have owned. The Goodyear Eagle tires may be part of the problem, but you would think GM would want a quiet ride in a luxury car. One year in to ownership of this car I couldn't stand the road noise any more. I was shopping for replacement tires and was very annoyed that GM would equip a luxury car with tires this obtrusive. I drove a CT6 and decided that was what I should have bought. I am much happier with the CT6 all around. The XTS is an excellent value, but it's not Cadillac's best.
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Beautiful car/super comfortable
George Woodruff, 04/23/2017
updated 05/31/2022
2017 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
23 of 24 people found this review helpful
Well, now we've had it for about 40k miles( in service April '17) with no problems and still are pleased with the purchase. Still original tires in very good shape. Getting upper 20s gas mileage. We went to Lexus for our last new purchase......ES350. It is also a good value. The Caddy is bigger and quieter w more features and 20K more dollars. I haven't had the Caddy very long but so far we love it. The massaging seats are a must and the driver safety features are quite useful. The adaptive cruise control takes some getting used to. It adds safety. The down side is that I approach the vehicle in front and my car slows so inconspicuously that I find myself following at the prescribed distance at 5mph slower when I don't have to. Change lanes and you're off again to the set speed.//////After 1 1/2 yr....still love the car. No problems. I still like the massage feature, but the seats are not that comfortable for me. I have an ATS also that is comfortable. The safety features make me a better driver. I like the lane departure warning and the seat vibration if I am too close to a vehicle or the garage wall. The backup lights are weak. They make you have to use the camera. The computer interface is fine and Onstar is quite useful. /////As of June '22 still in the 40k mile area, tires still good and all else stands . Only problem seems to be the radio interface. Sometimes it will not hold the station (xm) and the screen goes nutty and I have assd it w a chime. Will have it ckd soon.
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Would never buy any other car
R. Frost, 03/11/2018
2017 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
17 of 18 people found this review helpful
This is my first Cadillac. Always (I'm 65 and my Pa before me) been Ford folks. Previous car 2007 Lincoln MKZ which was a very good car until about 110,000 miles then it was all downhill on the dollar slope (lots of maintenance expense). But the Cadillac....Ours is a lease return with 24,000 miles and was exceptionally clean. The positives: This car feels like I remember the big cars of yesteryear. Not the 'ol stoneboat dip and sway mind you, but it feels like you've got Detroit steel around you in a car with an extremely comfortable and VERY QUIET ride. This is a road car with the excellent combination of comfort and superb handling characteristics. It isn't a sports car, but really...if I wanted a sports car I would buy one, cram myself in, fill the trunk with my shaving kit, sail around the corners, then after 2 hours struggle to unfold my stiff and sore self and gimp into the lodge. With this XTS, I have all the dip and dive I need, drive for 8 hours, open a sensibly sized door, step out (yep..I need to stretch a little), walk into the lounge and have a cold one. I can unload the 4 suitcases and other paraphernalia from the spacious trunk later. The minimal cons: The touch screen and touch bar climate/sound controls. The climate and sound controls look nice, sleek. But are not really drive friendly. It is difficult to consistently get the desired results without taking eyes off the road and 'finding' the right spot to touch to make a change. Caddy would do better with less high tech and more user friendly (read safety). Intuitive "I can feel the dial" controls would be safer and less frustrating. This is by no means a deal breaker, but it does reflect on safety. This car offers all I want in one package,...I had begun to wonder if they "made 'em like this anymore". Go Detroit!!!!!
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Did not think I would like it, Changed my mind.
Howard Clark, 12/11/2017
updated 06/18/2018
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
27 of 30 people found this review helpful
Originally I wanted a CT-6, having a 2011 DTS. I wanted my wife to sit in many sedans to find the one she preferred. We had not considered an XTS, but owning Cadillacs since 1971 we decided to look at all models again. Previous brands tried were BMW 7 Series, Mercedes E and S, and Lexus LS 460. I realize there is no comparison between the imports and the XTS, however, the price point on the XTS, it's finish and hi-tech components made me look closer. Since my wife uttered the fatal words, "I like that one", and Edmonds had already provided me the quote we purchased the XTS. It is a great car, reads almost as smoothly as my previous DTS's and DeVilles. I gave road noise a poor grade on the survey, however the noise and harsh ride was totally the fault of the tires. The original equipment tires provided great stability and drive characteristics, but I care nothing about that. From similar complaints from other Cadillac owners about tires I requested the dealer to replace them with a different brand/non performance tires. This was done at no charge to me, my ride is restored and we truly like the car. The warranty and free service is equal or better than the imports. The engine and drive train is well proven. Nice Cadillac, Nice Pricing. Update June 2018 been on several trips with the XTS, performed wonderfully. Highway mileage at 73 MPH is 29.7-31.2. The car is extremely responsive for a non-turbo V6, never any issue with lack of power for any purpose. Electronics are faultless, handling is great. I had it serviced by a out of state dealership, again very pleasant experience, no cost. Only small con's are the trunk size is smaller than a DTS and we carry a small scooter as well as luggage in the trunk. Perhaps it is my age or just maybe the seats could be a little softer. Beyond that, great car for us, have honestly enjoyed it since purchase.
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1st Caddy and happy so far.
SouthernYankee, 01/29/2019
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
6 of 6 people found this review helpful
I bought my 2017 XTS while still under warranty (not CPO though) fora great price, in my opinion. Traded my Traverse for it. There was absolutely nothing wrong with the Traverse. In fact, it was actually a great vehicle in every way except for gas mileage. Which is why I decided to get rid of it ( if I was lucky I could get 17 mpg on the highway while using the cruise control). Driving a lot of highway miles as I do, this was getting expensive and unsustainable. Being 6’5” 250 lb, I also needed a car that was comfortable. I looked at many cars and it came down to the XTS, Impala LTZ, Passat, E350, and Audi A6 ( which I’d previously owned). I settled on the Caddy primarily due to road comfort, space, and maintenance costs. Sure, the model I got doesn’t have blind spot monitoring but I drove for 50 years without it before and it actually makes you be more aware of your surroundings as a driver. “Experts” talk about lack of road feel but I think the XTS is fine. Steering is effortless, it rides smooth, and it corners flat. Great for a car this size. CUE is okay. I’m sure the recent upgrades to the system has led to its improvement. Response is fast, display of is clear but a fingerprint magnet. My wife says the heated seats aren’t as good as our previous cars but that’s subjective. Interior room is great. My son is the same size as me and has plenty of room in the backseat. The best part, so far I am averaging almost 29mpg on the highway. Pretty good for a full sized with a 6 cylinder car these days. I’m hoping this car lasts for a long time.
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Wow, what a value!
Matt, 11/28/2018
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
4 of 4 people found this review helpful
I've owned my XTS for almost 3 years now and still absolutely love it! I'm not a grandpa but i did want a nice roomy car that still had an athletic feel. The overall quality of the build and features surpasses all other cars on the road in my opinion. I started with an open mind when buying my new car and spent 2 years looking at all models available. I ended up choosing between the XTS and a used S Class Mercedes. The length of my garage ultimately made my decision but I don't regret getting the Caddy at all. Handles and performs like a sports car and has 18 cuft. of trunk space! I have done a a/b comparison between the XTS and the CT6 in the showroom and I would still buy the XTS. The CT6 looks and feels like a bloated version of my car at a higher price point. I also feel that the XTS is the most beautiful Caddy since the '84 Sedan DeVille.
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Cadillac XTS FWD
Tom, 03/12/2018
updated 03/15/2021
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
6 of 7 people found this review helpful
Car is very stylish for a four door sedan. Ride height is low resulting in poor visibility. Pluses: safety features, great stereo sound except no CD, attractive interior, quiet window operation, handles like a smaller vehicle, easy to park. Negatives: ride comfort would be excellent if it weren’t for the noisy tires (Goodyear Eagle RS-A P245-45-R19). Owned seventeen vehicles and the tire noise is off the charts. Perfectly quiet on new asphalt but extremely noisey on concrete or composite surfaces. Actually sounds like you are riding on the rims on some streets. Instrumentation on lower trims does not compare to instrumentation on much lower price vehicles. Touch controls for radio, navigation and climate require two or three attempts just to change the volume or fan speed. Navigation is more difficult to operate and less accurate than navigation systems on Chrysler, Nissan, Ford. Really wanted to like this car, but didn’t research it enough. No longer have this vehicle.
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Luv...Luv.... Luv
R. Harrell, 12/12/2017
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
7 of 9 people found this review helpful
I bought the XTS Premium model and luv it. I have had Mercedes, BMW and Jaguer and have fallen in luv with Cadillac. The ride, amenities and over all experience has been exceptional. I bough the car after I had bought the XT5 the week prior to replace my Mercedes GL350 and when I was looking at the SUV I decided to test drive the XTS as well. I could not get it out of my mind so went back a week later and bought it as well. I looked at the CTS6 as well but really liked the esthetics and the performance of the XTS much better. I had a CTS- V for a number of years but I can honestly say this XTS is the bomb diggity, Luxury , ride and amenities can not be beat. Years ago you could not get me to buy an American car but I am completely sold.
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Cadillac's Cue System is HORRIBLE
Bruce, 04/12/2017
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
20 of 33 people found this review helpful
We were actually considering purchasing a new XT-5, so we decided to rent the XTS for an extended vacation that included virtually every type of driving, including city driving in Phoenix & Las Vegas, heavy mountain driving in Northern Arizona & Utah, and flat, high-speed desert driving in Nevada and Arizona. First, the pluses: overall pleasing style that offers decent interior room in a relatively compact body configuration. Fairly well-finished interior that isn't too busy in appearance. Reasonably sized trunk that will accommodate two large suitcases plus two good sized carry-on bags. Sorry, but that is where the pluses stop. Now the negatives, and there are a lot of them: Cadillac's Cue Entertainment/Info system. This is hands down the worst system I have ever used (we've had Mercedes, Volvo's, Jeep's, Ford products with My-Touch Sync, as well previous model Cadillac's, all with factory navigation systems to compare). Get your hands anywhere near the touch screen and half the screen displays control icons for the various functions the system offers...this is INCREDIBLY annoying, especially when you are using the sometimes accurate navigation screen. Our car was 3 weeks young and had just 1,000+ miles on it when we got in it, so one would assume that everything should be in proper working order. The navigation system occasionally worked well, but on at least three occasions over the 1,600 mile, nearly two-week "test drive" we gave this car, it changed turn-by-turn directions while we were driving it. Voice control worked well about half of the time, with the other half being so bad that it was actually comical. If I didn't know that it was giving us bogus instructions, we would have ended up in Canada instead of Las Vegas. Once, the voice told us to proceed 2.6 miles and then take a right, but the route shown on the screen indicated a left turn only 100 feet ahead...TOTAL junk! Cooled seats: first car I have ever driven where the cooled seats turned on by themselves when the car was not started remotely on a hot day; very bizarre. Climate Control: Set at 72 degrees on auto-temp with an outside temperature of only 78, the thing blasted cold air for hours at a clip; heat sensor must be mounted in the top of the dash where the sun is always on it. Cruise Control: Lot's of luck figuring this one out. Hit the resume switch and it might go back to the previous speed, or it might choose a higher speed in 5-mph increments. One time, it was set at 82 mph, and when I hit the resume, it took-off and showed it was set for 90! During mountain freeway driving, the cruise is incapable of maintaining a steady speed. Shifting: car automatically downshifts on steep mountain grades, even at freeway speeds. Suddenly the tachometer will go from 1,200 RPM to over 4,000 RPM in an effort to slow the car down even when the driver isn't using cruise control or the brakes. This is extremely annoying and completely unnecessary. Interior storage: no place for sun-glasses, cup holders are not cooled like some competitors, making water bottles rather warm while driving in the desert. Absolutely stupid compartment hidden behind climate & radio controls that is activated by touching the bottom edge, engaging an electrical motor that swings the entire panel upward, providing nothing is obstructing it...a good conversation piece that serves no purpose. Perimeter sonar sensors: Audible about two milliseconds before impact requiring driver to rely only on the visual indicators...great when in reverse! Rear camera: Rendered totally useless at night because of the glare from the center mounted back-up lamp. Sun Glare: dash appearance strips cast a glare on the side glass that inhibits the vision of the driver's side rear-view mirror. Power Adjustable Steering Wheel: Not enough vertical movement; stays too high in the lowest position adding to arm fatigue on long drives with hands at the proper 10 o'clock/2 o'clock position. Head Restraint Adjustment: Only up & down...really?? On a $60K automobile?? Okay, mercifully, I'm going to stop here. If you are still considering this over-priced, under-engineered, horrible excuse for a luxury car, then have at it. We've owned new Cadillac's in the past, and they have been less than stellar. Hoping that General Motors had finally shed some of the deadwood executives that drove it into bankruptcy, we decided to give Cadillac a chance at winning us over again...Not going to happen! I would guess that the biggest market for this car is the rental car fleet at heavily discounted prices, because this car just doesn't cut it.
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