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Used 2018 Cadillac Escalade Consumer Reviews

3.2 out of 5 stars
48 reviews

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We have a limited number of reviews for the 2018 Escalade, so we've included reviews for other years of the Escalade since its last redesign.

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Pros
Cons
5 out of 5 stars

Nothing can be finer than riding in the best

John Barbee, 11/17/2018
2018 Cadillac Escalade 4dr SUV (6.2L 8cyl 10A)
9 of 11 people found this review helpful

Forget the bells and whistles on the Cadillac, or any other full sized SUV. Drive the best. The 2018 base model Escalde has everything you need for the open road!

Performance
5 out of 5 stars
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3 out of 5 stars

Electronic nightmare

Chris, 10/18/2019
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
8 of 10 people found this review helpful

Had the 2016 Escalade as a lease. From day one this truck was an electronic nightmare. It spent more time at the dealership and I wasted many, many lease miles bringing it back to the dealership for repair. Liftgate failed far too many times. Battery failed in the first 4 months of ownership. Heat in the back would constantly reset itself to highest temp so the kids would be overheated in the back set. AC failed. I would be driving and the entire console would go out and come back on, with rpms all over the place. Cadillac could never figure out why so it became something I had to deal with. When driving it would feel like steering would go out for a few seconds which was very scary. Had one instance when I could not shut off truck. I had to let it run the entire night until Cadillac could pick it up the next morning. Sensors worked sometimes, other times oversensitive, sometimes not at all. Nothing like going through a toll booth and having truck slam on its brakes every time, thinking I was going to hit something. Cadiallac's answer was to shut off the feature. Some of the issues I honestly could have dealt with had Cadillac been responsible and dealt with the repairs in an honest manner but every time I brought the truck in for one repair, I would leave dealership with another problem so it became nothing but a headache. The Escalade is a beautiful truck, roomy comfortable interior with all the bells and whistles, but honestly with all the problems I had, it does not justify the price. I am now the proud owner of a Lincoln.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst Car I have ever owned!

Roger Lake, 03/19/2018
2016 Cadillac Escalade Premium 4dr SUV 4WD (6.2L 8cyl 8A)
13 of 18 people found this review helpful

Ok we will start with the PRO: Looks and cargo space. That’s all. Now the Con: First off I want to start off by saying I own a car dealership and have personally owned every type of vehicle their is. This truck is the worst vehicle by far that I have ever owned. The engine burns oil at 11k miles. Brought it in to the GM dealer and they hand me a paper stating that it’s acceptable to burn up too a quart of oil between oil changes. 92,000 dollar vehicle and Iam adding oil between oil changes? The transmission shifts horrible and slams into gear every day I pull out of my garage. Going up hills the truck loses power and seems to not know what geat to go into. Also my wife and I smell coolant in the car when you first turn on the ac as if the heater core is leaking. We paid extra for power running boards and they Stick. Truck rides ruff and clunky. It’s a real shame because we sell used Cadillacs on our lot and the older ones were much better. I feel the quality of a Hyundai or Kia far exceeds the quality of this truck. I have never went on and reviewed a car or truck in my life as all vehicles have their issues but this truck has so many problems that even though it’s so pretty this truck makes me so angry and Iam so laid back. I don’t care how much money you have this truck will be your worst financial decision you have ever made in your life if you buy it. No redeemable features other then size and beauty. I had to go jump start this truck the third day of owing it because the battery was no good. And I remind you we bought it brand new with no miles. I don’t have time to go to the dealer every week because of all the problems. We can’t even drive the truck we’re paying so much money to have. The dealer wants to give us a Chevy Cruze as a loaner car every time. We bought this truck because we have a big family. I end up putting a dealer plate on a Honda Pilot and have my wife drive that. So basically buy a Honda Pilot to drive when your Cadillac is broken down and in the shop every week. If I could give this review negative stars I would. Nothing in my life has disappointment more then this vehicle. Buy German or Japanese the quality it much better.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Forget the rest and drive the BEST !!!

Bob Thompson, 03/24/2019
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

This is my second new Escalade, 10 years apart. The ride is so much improved from the 2007 to the 2017. Both of my Escalades have been the Luxury model as they have the same seats, suspension, inflatable front and side air bags, 22" wheels and tires, power folding third row seating, good looking LED exterior headlamps and tail lamps, entertainment qualities, and quiet ride, that are included with the Premier and Platinum series, but cost thousands of dollars less. They are beautifully styled, with easily recognizable tail lamps that are stylish, as well as highly visible. From the new grille, new dash, large back-up camera screen, front and rear parking sensors, to the puddle lamps on the bottom of the exterior mirrors, Cadillac's engineers remembered to include everything that they would want, if they were shopping for a new SUV. Drive one today and you will see that I am right.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

POS

Wade Edington, 11/03/2019
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful

I’ve had my 2017 CPO Escalade a little over a year now and it has been in the shop numerous times for various things for a total of almost 2 months. So far the transmission completely died (on day 1 of ownership, I didn’t even make it home from the dealer), the motor mounts had to be replaced, I continue to have transmission shift problems (but according to the dealer, they are 100% normal), brake problems, electrical problems, various rattles and squeaks, the front end collision prevention system no longer functions. I like the car but wish they would just give me a different one, mine is cursed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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