Used 2016 Buick LaCrosse Consumer Reviews
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Surpisingly fun to drive, but crummy quality
Our LaCrosse is very comfortable, and passengers often comment on how nice it is inside. But the crummy electronics drive me crazy. It's fun to drive, and surprisingly peppy given the size of the vehicle. It corners very well indeed, and is extremely sure-footed. The mechanical engineering is sound. The electronics are kludgy. We just replaced the battery again, having had the GM battery replaced just 18 months ago with an identical one under warranty. We bought one from AutoZone to replace it. Never have we owned a car that had such frequent battery problems (this is the third one in less than two years of ownership). The voltage gauge bounces around as though there's a problem with the charging system. The dealer swears there isn't. It spends most of its time well below 14V. Sometimes it's at about 11.5V. Predictably when I stop the car and leave it idling (especially at night), the gauge will sink gradually to an indicated voltage of about 12V. The bluetooth is poorly implemented. We use the main display for a digital speed readout in the center of the analog dial. Sometimes, it displays information about the bluetooth device that is currently paired, or information about the car that is utterly frivolous. So we have to navigate back to the speed display for no discernible reason. Likewise, the main LCD panel (which is a resistive touchscreen that is somewhere between decent and insensitive to touch) sometimes displays a warning about distracted driving that has to be manually cleared by touching the OK button on the screen. That's dangerously distracting! The chrome on the driver and front passenger door handles is flaking off, leaving sharp edges that we need to mind. Never had that happen in any previous car. I won't ever buy another Buick. We're spoiled by Hyundai. While the LaCrosse is very comfortable and drives great, there's an obvious reason that it has about half the warranty of a Hyundai.
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Shaq's Car
I purchased this Buick LaCrosse two years ago and absolutely love it. I have owned 3 Honda Accords and really liked them but this LaCrosse is so much more comfortable and luxurious.
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- Premium II Group SedanMSRP: $11,699235 mi away
- Leather Group SedanMSRP: $15,230362 mi away
- Leather Group SedanMSRP: $11,010424 mi away
Look Elsewhere
The Lacrosse was a potential candidate to be a retirement gift to myself in a year or two. I decided to rent one for a week to take on a 1,000 mile trip. It is now off my list. The first shortcoming is the cramped driving position. I'm 6 foot, 190 lbs and the position is much tighter than it has to be. The console flares as it approaches the dash reducing valuable seating real estate. My right leg was constantly fighting the console trying to get my foot squarely on the accelerator pedal. The foot well size is reduced by the intrusion of the wheel well. The seat went back far enough, a big plus. The dash seems to be close to the seating position and it curves as it approaches the door. I hit it the corner twice during exiting. Then there is the road noise. It is unacceptable for a car of this supposed caliber. The noise is intrusive starting about 35 mph on anything but smooth asphalt. At highway speeds, it is a constant nuisance. Thankfully, the wind noise is minimal, as it should be. Handling was very excellent and the ride was OK, nothing worth noting. Brakes, OK. The climate control worked very well and the controls were easy to understand. The entertainment system was another weak area. The screen was a nice size, but distracting because of the scarcity of buttons on the dash. The screen is tilted and so is the bezel which made is difficult to push the smallish station preset icons. Everything has to be done via the two knobs and a couple of buttons or the touch screen. Either way, it causes the driver to divert their attention from the road. The sound was excellent and it was not the premium radio. The powertrain (V6) was excellent, as was the gas mileage. I averaged just over 30 mpg (calculated) for highway (mostly), suburban and in-town driving. The trunk was nice and big and the fit and finish were excellent. By contrast, I'm leasing a 2015 Verano which is superior in several areas. It does not exhibit as high a level of road noise as the Lacrosse and the entertainment system is easier to use because it has buttons for things like the radio presets. The driver's position is not as cramped, even though it is slightly smaller overall and the pedal feel of the brakes is better. However, it is smaller and does not have the same ride comfort as the Lacrosse which runs 10-20k more. Maybe the redesign will improve many of these deficiencies which would put the Lacrosse back on my list.
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The ride is better than a romp in the hay!
The car is by far my favorite vehicle. The ride is soft and smooth, the interior is plush, pick up is great. Breaking is easy. Steering is wonderful, you can glide easily into corners with ease Of handling. Great car, worth every penny!
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Quality GM Product
I knew when I purchased this vehicle that the gas mileage wasn’t great, but I only drive 3500 miles yearly so it doesn’t really matter. The big reason for this purchase was the design and comfort of the vehicle. The overall handling, steering, braking and electronic features are excellent. It has been a very good experience owning this Buick.
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