I purchased a 2014 BMW under a certified program. I picked up the car and the service alarms were on. I returned the car, then the facia wasn't connected and some of the service was not done. Then I finally got to drive the car and the engine was over 2 quarts low on oil. I asked for a copy of the inspection report from the service manager, nothing. I contacted BMW USA nothing. Buyer beware. A Certified BMW means, nothing.