Used 2011 Audi Q7 SUV Consumer Reviews
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Unreliable electronics, worst customer support
manosp, 12/22/2018
2011 Audi Q7 3.0T S line Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
20 of 22 people found this review helpful
I purchased a new Audi Q7 S-Line in 2011. Multiple repairs and recalls during and after warranty period. Electrical is particularly problematic. Changed first sensor door handle in 2014, under warranty. Now, with just over 70,000, all FOUR handles failed, had to replace new battery AND all four handles, total cost over $2,500. Clearly a manufacturer defect and if you search you'll find multiple complaints about the problem, so I called Audi Customer Service. The car was always dealer-maintained and repaired, with all records, but they've been "researching my inquiry" for over a month now with no decision. NOT what I would have expected of a "premium" car brand
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- Technology
- Performance
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- Comfort
- Reliability
- Value
Excellent Family Car
chchoi, 02/16/2011
2011 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
31 of 36 people found this review helpful
This Q7 replaces my 2008 A4. Q7 is huge. A lot of room. I love the 3.0 Supercharge engine with 8 speed auto. Pickup is very smooth. Mileage is OK. It does better than my 2005 X5 3.0i. It feels very heavy and during braking, I need to step heavier to stop it. I took it to the snow and it was fun driving at 70mph and passing other cars with chain. It is a excellent family car.
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blew the motor at 128k
usmcbw, 08/28/2019
2011 Audi Q7 3.0T S line Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
11 of 14 people found this review helpful
headline says it all. $15k to replace. No thank you. Audi adds to my list of vehicles never to buy. Was also known to drink oil and it is a common issue with the q7.
Garbage in Garbage out
EC, 08/03/2017
2011 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
32 of 47 people found this review helpful
So I am no longer a member of the Audi family. I owned my 2011 Audi Q7 for 6 years and for the most part it was alright. My biggest complaint is the maintenance. Every single service I had done was done at a Certified Audi Dealer, yet after 3 years the thermostat went out, exactly right after the warranty had expired. To make up for this, Audi did not pay for the repair, they did offer to cover my service through 75,000 miles. Fast forward 2 1/2 years and my 6 weeks after my 85,000 mile service my coolant light comes on and I take it back to Phil Long Audi here in Colorado Springs. To my surprise the thermostat again needs to be replaced because it is leaking, as well as an additional 2K in suggested repairs. So 6 weeks after a service and an "Audi World Class" Inspection at certified dealer, the car basically fell apart. I contacted Audi of America and they offered me a 25% discount on the Thermostat repair only as a good will gesture, what a crock. They do not stand behind there product as long as there is a buck to be made and I refuse to do business like that no mater how "nice" there cars are.
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- Performance
- Interior
- Comfort
- Reliability
- Value
Truly A Luxury SUV
q 007, 12/05/2010
2011 Audi Q7 3.0T S line Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
3 of 4 people found this review helpful
Finally broke 1k miles on my Q7. I along side of my 2002 audi s4 and 2004 audi a6 2.7t; the Q7 makes a great family SUV, I had custom dvd entertainment install and my kids loves it while on the road. With a lot of mix city and highway I average around 20 mpg. I tested droved the 2010 x5 with v8 setup and merc gl 550 both did not have the solid feel and quality interior. The X5 was very responsive on the road and sporty while the Merc felt too calm and soft on the road while the q7 had the balance of both worlds.