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Used 2017 Toyota Mirai Consumer Reviews

2.6 out of 5 stars
10 reviews
1

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We have a limited number of reviews for the 2017 Mirai, so we've included reviews for other years of the Mirai since its last redesign.

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Pros
Cons
2 out of 5 stars

6 Months Ago 5 stars, now 2

SEAN, 08/12/2018
updated 02/25/2019
2017 Toyota Mirai 4dr Sedan (electric (fuel cell) DD)
54 of 54 people found this review helpful

We have loved almost everything about this car except getting to the hydrogen fuel stations. When we bought the car, we were told that one would be opening within 6 months a short distance from our home. A year and a half later, not only did that not happen, the two stations closest to us- 20 and 30 minutes away- are now consistently out of fuel. In the past 6 months we have had to be towed innumerable times as we didn’t have enough fuel to keep going back and forth to the stations to check if they have fuel. Toyota is fully aware they have a problem and they accommodate by offering to pay for Uber/Lyft and car rentals ($50/Day limit) but we have literally had to go a week without the car on more than one occasion. Not only is there not enough hydrogen to meet demand, there are no additional stations on the horizon. We live in Los Angeles (Burbank) so it’s not like we’re in the middle of nowhere. It has literally become unbearable. An hour to and from a station only to find they’re out of fuel. Then waiting days for fuel to arrive and then having to sit in a tow truck to be towed to a station once they finally get fuel. Simply put, the situation is so bad, we’re going to arbitration to get out of the lease. I wish we had never leased this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Toyota's white elephant

ED, 12/01/2021
2016 Toyota Mirai 4dr Sedan (electric (fuel cell) DD)
21 of 21 people found this review helpful

When i first saw this car on the lot and all the high end features it had i thought it was an insanely cheap price. it was not certified so no 15k fuel card with it but i dont drive a lot so i figured it was worth the 12k i paid for it with only 8988 miles on it, it was pretty much new. then a few times i would go to fuel it and the fueling station pump would be out of order. This got worse and worse and the fueling stations were a 60 mile round trip to fuel. at $70 cost to fill it, wasting money driving to a working fuel station wasn't worth the aggravation. The fact that this car is only drivable in northern and southern CA , means not out of state trips (except for Reno if the Sacramento & lake taho hydrogen stations a working). I finally got fed up with this problem and traded it in for a gas powered camry. Save your money and forget about hydrogen, it is not worth the irritation you will constantly suffer owning this white elephant. it's trade in value is horrible! i lost about 5k on the trade in value of this car & it's also only good for ten years as printed on the gas lid. i guess the tanks aren't supposed to be fueled after that time. The dealer conveniently left out that part when i purchased the car. Also this car does not get the reviewed mileage per tank that's is bragged about all over YouTube. It is stated that this vehicle is supposed to get 300+ miles on a tank fill. The most i have been able to get is 250 miles per tank and if you're going uphill, expect even less.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Southern CA/big thumbs up

William H., 12/12/2016
2017 Toyota Mirai 4dr Sedan (electric (fuel cell) DD)
17 of 19 people found this review helpful

After looking to replace VW TDI that's part of emissions lawsuit with a car that's truly eco-friendly, I settled on the Mirai and leased one on Friday, 12/9/16. The current lease deal of $349/month + tax required just shy of $5,000 in total drive off which is entirely covered by the CA clean air rebate program which currently still has funds available for fiscal year 2016-2017. The $15,000 card that Toyota includes with the lease to cover hydrogen refueling should be about twice as much as I'll ultimately spend (note that insurance costs more for the Mirai than my VW so some of the monthly fuel savings is eaten up by that). I don't want to pay cost for electricity/charging an EV at work and being able to get ~300 mile range by fueling in 5-10 minutes was a lot more appealing to me than going BEV route, even if hydrogen fueling stations are fairly spare (although should get better in 2017). In terms of the actual driving experience it's a lot more fun to drive than a Prius or the new Prius Prime (which I had initially put down a $500 deposit). It accelerates quickly, has a really nice interior and the exterior look has also grown on me. I think we can all take concrete actions to help limit climate change and supporting the development of fuel cell vehicles and infrastructure is one way to do that. A few days in this has been a cool and easy to operate car that's been fun to drive! Definitely recommended!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Car and Fun to Drive

Rabiul Hasan, 11/27/2016
2017 Toyota Mirai 4dr Sedan (electric (fuel cell) DD)
12 of 15 people found this review helpful

I have been driving 2017 Model for a week. It looks great. It is fun to drive and good MPG between 50 to 70 miles per 1KG of hydrogen. On the downside, hydrogen stations are still limited and only available in California. Hydrogen is also expensive though Toyota offers free hydrogen for three years. So, the only option is lease.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Don't buy or lease Mirai

Han Kim, 04/23/2021
2017 Toyota Mirai 4dr Sedan (electric (fuel cell) DD)
6 of 7 people found this review helpful

I purchased a 2017 certified Mirai from Longo Toyota. Price was very attractive and the complimentary fuel card worth of $15,000 made me thinking that it was a no brainer. I heard that the hydrogen stations were quite bothersome because periodically they ran out of fuel, but I decided to buy the car. The car itself has been okay but the people at Toyota are not ready to support the customers. 90% of the time, fueling stations are indeed out of fuel especially on weekends. Only place that you are guaranteed to get the fuel is Torrance station. On my way to Torrance, tire went flat and this was the second time that the tire went either flat or ripped off in half. It must have been the bad batch of tires that the dealership had installed. I had to call "FREE" roadside assistance and they refused to take the car to the tire shop. They could only tow it to the nearest dealership from where I was. Long story short, it took me 4 hours to tow my car to the dealership and I found out that only few numbers of certified Toyota dealers can service Mirai. If you ever run into an issue which you require help from Toyota, don't waste your time calling Toyota for help. If you leave far away from the certified dealership, your car can't be serviced elsewhere. If you file a complaint, you will be offered with $100 VISA gift card without sincere apologies. I used be a big fan of Toyota but I would never buy Toyota brand again. Any potential buyers, don't let the complimentary fuel card make a bad decision.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
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