Used 2018 Tesla Model S Consumer Reviews
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We have a limited number of reviews for the 2018 Model S, so we've included reviews for other years of the Model S since its last redesign.
Very Cool but not Cushy - 27 Months Later
Bill F, 06/22/2017
updated 06/26/2019
2017 Tesla Model S 75D 4dr Sedan AWD (electric DD)
35 of 35 people found this review helpful
Original Review -Purchased a 75D that has far exceeded my expectations! The 75D is not the quickest of the Tesla bunch but I find it plenty fast for my needs. The acceleration is impressive, quick, and quiet. Compared to a similarly priced Mercedes or Lexus, however, the seats on a long trip do not provide the same level of comfort. Everything else about the car is just plain cool and technologically advanced. The view out the glass roof is amazing for rear passengers. On the pricey side, but it's no longer on my bucket list. Update - After 14 months of ownership I still find it impressive and fun to drive. The visibility out the rear-view mirror isn't great so I always drive with the rear camera on and viewed on the top half of the iPad-like display - love this feature. Original navigation system had flaws but a recent software upgrade improved it - now powered by Google Maps. Occasional free software upgrades continue to improve the vehicle. Nice to have free lifetime supercharging on long trips. When using nav system the computer calculates if there is enough charge to get to your destination. If not, it will direct you to supercharging locations along the way. Update - Another follow-up after 27 months - Still an amazing feeling to drive after 2+ years. Had a minor noise issue with the front window but the service center took care of it quickly. While there I requested a performance software upgrade (my model did 0-60 in 5.3 secs) and it was loaded free of charge (now 0-60 in 4.3) a huge difference. Once again not "ludicrous speed" but still plenty fast and more than I'll ever need. The battery range has degraded by approximately 2% since inception but quite acceptable to me. So, would I buy it again? Definitely!
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Never seizes to amaze
Roger Peng, 07/23/2017
2017 Tesla Model S 75 4dr Sedan (electric DD)
45 of 46 people found this review helpful
I read a lot of rave reviews prior to purchase, and I come from a Porsche. Yet, this car still exceeds expectations and amazes me to no end. Power delivery is so instant and smooth that you almost feel like you're floating through air. After driving this car, any gas car now feels outdated. People say the car is expensive, but you get so much for your money, and you get stuff money can't buy elsewhere, such as the amazing auto pilot with lane change capability, parallel and perpendicular self parking, over the air software updates, free LTE web surfing and music streaming etc. Operational convenience and user experience is off the charts. I never use my key. Just go to the car; door handle opens automatically; sit down and drive. Some people say the fit and finish doesn't measure up to other high end marques. That's not so much the case after the 2016 refresh with Model X style seats. The fact is that the interior is extremely comfortable. After a long drive you are guaranteed to feel more pampered than in a Rolls Royce, because most of the coachwork stuff is just visual, and doesn't really provide additional comfort. I drove a Jaguar sedan for many years when that was considered the magic carpet ride. Compared to a Model S it's not even in the same league. Besides the attributes of the car itself, there are just so many benefits to ownership, like never having to go to the gas station, never having to take the car to get a smog check, never having to get an oil change, reduced need for brake service due to regen, car pool lane privilege, etc.. As far as I can see, this car has no competition, and I can't see how anyone would opt to spend similar money on a Mercedes, BMW or Lexus.
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Smartphone on tires
Brian L-C, 03/18/2019
2018 Tesla Model S 75D 4dr Sedan AWD (electric DD)
23 of 23 people found this review helpful
The acceleration is wickedly fun. Autopilot is hugely convenient in stop and go highway traffic. Where you live relative to superchargers and service centers could influence whether this is a good purchase. Besides the very occasional glitchy software function, or mechanical part function (for which there are few), there is almost no maintenance required. I would have gone just for an oil change 4 or 5 times in a year driving over 30k miles. I had just one routine check for the Tesla in a year. In temperatures below freezing the battery range falls dramatically. I use about 160 miles of range to travel 100 miles when the temp is down around 10 degrees. The cabin also gets very hot on sunny, hot days. Automatic temp features will keep the cabin under 103 when you're not using it (which will impact battery). As I never travel more than 130 miles/day for work, range is never an issue. Vehicle inspections are interesting. Most garage attendants have not inspected a Tesla before. Be prepared to walk them through every check they need to make. If they want to see under the car, inform them of the jack function and weight of the car.
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Love it and hate it!
Chris, 03/18/2019
2018 Tesla Model S 75D 4dr Sedan AWD (electric DD)
37 of 38 people found this review helpful
Tesla is a great car with industry changing features. The technology is great but it is definitely not a full self driving car but a supercharged cruise control. Still much better than most any car out there. Having and electric car with no gas fill is great but don't be fooled by the advertised range. You will not get close to it unless you keep it under 35 mph and in 70 degree weather. Sales process was horrible for me. I was expecting a new car with all the advertised features but received an older version with a lot of features missing including satellite radio, heating steering wheel, etc. Tesla gave me some free perks to try to make up for it but when you pay this much for a car you expect to get what was advertised. Car also came with a defective wind shield. After replacing it and spending about 30 days in service over the last 5 months I'm still having rattling noises. Car also makes a grumbling noise when you floor the accelerator. Tesla says this is normal and there is no fix for it. One of the top features of this car is the acceleration. Too bad it sounds like it's going to fall apart when you floor it. Service is horrible compared to Audi. You make an appointment on-line (no one to talk to), when you bring in your car it sits for 3 days before any one works on it, when you call the service department no one answers your call, car comes back dirty and seems no one test drives the car after service has been performed.
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Horrible service and customer support
Dr. RP, 05/15/2019
2018 Tesla Model S 75D 4dr Sedan AWD (electric DD)
33 of 34 people found this review helpful
I have had an issue with the car making loud clunking noise and the top sunroof trim coming off. I scheduled a services. Tesla cancelled the service and texted that they will send a mobile service. It has been over 2 weeks and no on knows when they will provide the service. This is almost the case every time, i have contacted Tesla for service. I am so disappointed..Where is Mr. Musk with all his promises for product and process excellence??????
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