Used 2013 Honda Pilot Consumer Reviews | Edmunds
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2013 Honda Pilot - Consumer Reviews

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2013 Pilot vibration
18 of 18 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
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Reliability
By kingsheds
on

Vehicle

2013 Honda Pilot EX-L 4dr SUV 4WD (3.5L 6cyl 5A)


Review

After owning 5 Hondas with no problems the time came to pull the trigger on our biggest purchase to date..a new 2013 Pilot EX-L 4x4, to accommodate our 3rd child. We purchased our pilot in September of 2012. I immediately noticed a bad vibration in Eco and have taken it to Honda 2 times now. I have also had a problem with the brake pedal being squishy. Honda won't do anything about the vibration, and they bled the brakes claiming there was nothing wrong with them. The dealership is also stating that Honda says the vibration is normal in my make and model..WHAT!!..NORMAL!!!! This is a $37,000 vehicle. Honda I'm opting out of the class action suit and suing. I suggest others do the same.


Best Features

The thing I hate about this is the fact that I have always loved my Hondas. I really like the features and the ergonomics of the Pilot. Looks like a new Tahoe is going to be the solution to this problem.


Worst Features

I suggest Honda replace my 2013 Pilot with a new Pilot that doesn't shudder in ECO mode. I nearly wrecked my Pilot coming into Denver via I70 on the East side of the Eisenhower Tunnel in December due to the ECO mode vibration. It is absolutely insane that Honda is already being sued because of this and they still refuse to acknowledge this problem. Honda you have lost a lifetime customer because of this issue, and your refusal to ethically address the problems.


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2013 and 2014 have "normal vibration". It drives me crazy!
Performance
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By scoutgator
on

Vehicle

2013 Honda Pilot EX-L 4dr SUV 4WD (3.5L 6cyl 5A)


Review

I would not have bought my Pilot if I had known that there was a "normal vibration" when cruising in ECO mode. Mine is very noticable at 1500 RPM and even according to technician, it shouldn't be there. My car has 5K miles on it. I would have spent my $38K on a different vehicle if I had known this. If you are considering buying a Pilot, test drive it thoroughly at 1500 RPMs!!!


Best Features

none


Worst Features

Fix vibration that occurs in eco mode, and refund existing Pilot owners so they can buy another vehicle.


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Honda missed
7 of 8 people found this review helpful
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By rickricka
on

Vehicle

2013 Honda Pilot Touring w/Navigation and Rear Entertainment 4dr SUV 4WD (3.5L 6cyl 5A)


Review

Got my 13 Honda Pilot 5 months ago, 17k miles, at about 10k the known and accepted (By Honda ) Shudder Vibration in the VCM started, Since I drive so much it is not a characteristic I can accept, it shudders and vibrates at about 1500-2200 rpm. I will write to Honda but don't expect anything back since the dealership is aware, so should be HONDA. If you don't care about long trips being disgustingly frustrating, buy it, if you want a reasonable ride ,stay away until Honda get its right. ALSO Bluetooth Microphone is from the dark ages ( Toyota fixed theirs years ago) it doesn't work well with cell phone. I think I trade for a better ride,but it will hurt because may features are nice


Best Features

space and compartments are great, stereo great lighting is nice


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Love my Pilot!
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
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Reliability
By at2005
on

Vehicle

2013 Honda Pilot EX-L w/Rear Entertainment 4dr SUV 4WD (3.5L 6cyl 5A)


Review

I love this vehicle so much! It's a dream to drive. I went from a luxury SUV to the Pilot & am pretty satisfied with it. I love the way the Pilot drives & parks. I've owned cars that don't handle as nicely as this truck does. The only thing I would improve is the ride. It's much rougher/tougher that my previous SUV, but other than that I'm in love. If they keep this vehicle like this or improve it further I will be a Pilot owner for life.


Best Features

DVD loads in front dash. I have two children in car seats & this feature is a LIFESAVER, since they wouldn't be able to reach the dvd player where they are traditionally located! Steering & Handling- so easy to park even though it's a fairly large SUV. Gas Mileage- I fill up every week 1/2 - 2 weeks! Space- The middle seat is so roomy, we fit 2 car seats no problem & my older son still has plenty of space. I have sat in the 3rd row very comfortably & I'm 5'5".


Worst Features

Ride: very rough/noisy. Definitely more of a truck ride than a smaller/luxury SUV. The user screen is boring & plain, but we didn't get navigation, since we can use the blue-tooth & nav on my phone. Would be nice to load MP3 music into memory instead of just CD's.


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Honda has lost it...
4 of 7 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By rick2456
on

Vehicle

2013 Honda Pilot Touring w/Navigation and Rear Entertainment 4dr SUV 4WD (3.5L 6cyl 5A)


Review

I have bought 4 Honda's in my lifetime, including the 2013 Pilot touring 4wd. Only some minor issues thus far, but for sure the dealerships and Honda corporate are always trying to downplay the problems or consider them "normal". Honda has lost me for life. My other complaints are related to the ergonomics of the vehicle. 1) Can't load MP3 or WMA files on the hard drive. CD songs only. 2) Navigation doesn't show as much info as even a $80 GPS and you have to pay $150 for map updates. 3) No always on compass. The only compass is the navigation and it only points toward the north. Doesn't show you what direction you are heading. 4)Climate controls are ridiculous and hard to find/use.


Worst Features

Navigation, climate control, seat comfort, and customer support. Calling all issues normal, is not customer support. VCM should have a user disable function. More ratios for the transmission.


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