2012-'13 Ford Focus Electric, 2013 Ford C-Max Recalled for Door Chime Problem


  • 2012 Ford Focus Electric Picture

    2012 Ford Focus Electric Picture

    Ford is recalling 23,831 2012-'13 Ford Focus Electric and 2013 Ford C-Max cars with push-button start because the door chime does not work when the driver's door is open. | October 04, 2013

Just the Facts:
  • Ford is recalling 23,831 2012-'13 Ford Focus Electric and 2013 Ford C-Max cars with push-button start because the door chime does not work when the driver's door is open.
  • No accidents or injuries have been attributed to the defect.
  • Ford dealers will modify the software to fix the problem.

DEARBORN, Michigan — Ford is recalling 23,831 2012-'13 Ford Focus Electric and 2013 Ford C-Max cars with push-button start because the door chime does not work when the driver's door is open, Ford said on Friday.

"The vehicles do not provide an audible chime when the driver's door is opened and the push-button start's electronic ignition key code is stored in the system," wrote Kelli Felker, a Ford spokeswoman, in response to a query from Edmunds.

Without the door-chime sound, drivers may be more likely to leave the vehicle on with the key fob in the car, which increases the likelihood of vehicle theft. The sound alerts drivers if they leave their key fobs inside the vehicle.

The affected vehicles were built at Ford's Michigan Assembly Plant. The Focus Electric vehicles were built from September 15, 2011 through April 24, 2013. The affected C-Max vehicles were built from February 1, 2012 through April 24, 2013.

Ford says 22,902 of the recalled vehicles are in the U.S., while approximately 900 are in Canada.

No accidents or injuries have been attributed to the defect.

No information about the Ford door chime recall has been posted on the Web site of the National Highway Traffic Safety Administration, which oversees vehicle recalls in the U.S. NHTSA says no current recall information will be posted during the government shutdown.

Ford dealers will modify the software to fix the problem. Owners can contact Ford at 1-866-436-7332.

Edmunds says: Ford says its dealers will have the complete information on the recall starting next week, so this is a problem that can be dealt with soon.

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