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Average Consumer Rating 55 Total Reviews
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Performance
Comfort
Value
Fun-to-Drive
Interior Design
Exterior Design
Build Quality
Reliability
GM/Cadillac Could Care LESS!
By CrappyCad on
Vehicle
2005 Cadillac Escalade AWD 4dr SUV (6.0L 8cyl 4A)
Review
My 2005 Escalade has been in the shop 9 times within a 7 month period for various problems. Now Caddy says they won't fix the whistling noise in the engine, the continuous buzzing of the navigation system, the clunking of the transmission and the blurry, defective driver side mirror. I was told I have to live with it. I hope no GM/Cadillac customer will just "live with" poor quality. From one Caddy customer to all the others...they will NOT back their product. They have over 120 technical service bulletins for just the 2005 Escalade alone, while most vehicles have maybe 10-20 a year. Oh, and GM's customer service stinks! Yeah, I'm mad!
Favorite Features
It has lots of room and plenty of power. I also like the attractive exterior.
Suggested Improvements
Make the interior more luxurious than the Tahoe & Yukon. Back your warranty and improve customer service.
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