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Used 2018 Volvo XC90 Consumer Reviews

3.5 out of 5 stars
50 reviews

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Pros
Cons
5 out of 5 stars

Sweet ride, very reliable

Big Guy, 02/14/2022
updated 08/15/2023
2018 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
4 of 4 people found this review helpful

Bought new around Thanksgiving 2017. The seats are incredibly adjustable and comfortable, which was very important to my wife and I since we are both quite tall. The vehicle reliability has been perfect, zero problems. Impressive for so much technology over 4-year span. Only negatives are the ride can be too stiff for very rough roads and the base stereo sound is honestly disappointing. It has been a great vehicle! I would give 4.5 stars if possible, with only mark downs being stiff ride (which is only negative in very rough roads). Update August 2023 - Still zero problems with our XC90, new tires to be installed soon. The OEM tires have become very noisy with age and wear.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

VOLVO USA MIA IN Customer Service

latta, 06/03/2018
2018 Volvo XC90 T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
25 of 34 people found this review helpful

The shifter knob came off. It was glued to a piece of metal. The sound system speakers rattle. The dealers do not honor the warranty. I sent emails to corporate in NJ. No one answers back. I am a disabled Veteran who needs a stable suspension. My xc90 hybrid has air suspension. I do not think it works half the time. The transmission slips. When I cut the auto off the motor fan makes a loud sound as if I was pushing on the gas in neutral. I hate I had to spend so much money through military sales to buy the auto. A lot of the components are plastic. The dealer replaced a plastic vent cover. Looks like something you get from Walmart. NOT WORTH THE BAD CUSTOMER SERVICE AND DEALER REFUSING TO HONOR THE WARRANTY. AND THIS IS HOW VOLVO TREATS VETERANS!!!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The future of cars

William Mathers, 06/21/2018
2018 Volvo XC90 T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
7 of 9 people found this review helpful

This is a fantastic SUV. Mileage around town hovers around 78 MPG with electric gas combined. On long freeway trips this drops to 35. Incredible for a vehicle of this size. The electric only range is about 18 miles. I would like to see this increased in future models. The interior is very comfortable and the exterior is gorgeous. I had one significant reliability problem with the car battery draining after two weeks of no use. Eventually the dealer found the current leak which fixed the problem. I really like the safety features such as the lane control and the automatic break activation system. This car is expensive but worth it.

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2 out of 5 stars

Volvo experience sucks.

Amar, 06/19/2019
2018 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
7 of 9 people found this review helpful

Poor reliability, have had some issue or the other with my xc90 and dealership experience is absolutely horrendous. Almost every time there is no loaner vehicle, probably explained if so many volvos are having issues that they are out of loaners all the time. Every year the car has been in the shop for some reason or the other. I will never ever buy a volvo again. Would stick to other luxury brands that are either reliable or have a great customer service. Both of these are missing from volvo.

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3 out of 5 stars

Decent handling, but wish I bought a cheaperhybrid

ebakes, 05/23/2018
2018 Volvo XC90 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
14 of 20 people found this review helpful

I bought the 2018 xc90 T5 AWD with comfort and convenience packages. I previously owned an Infiniti Qx80. Comparatively, I miss the luxury, space and comfort of the Qx80 and traded in for this car because my Infiniti was coming out of warranty and I wanted something with tighter handling, smaller and much better mpg. Well, I'm very surprised that my xc90 T5 is averaging only 17 mpg. My enormous Infiniti got a dismal 14mpg, but for 3 mpg's I'd take the Infiniti back. Not sure why the mileage is so bad- I even drive in economy mode often, and the car's motor shuts off every time I come to a stop light. Regarding the handling, it's definitely tighter and 'zippier' so at least I achieved that. But I could've achieved that with any number of less expensive vehicles. The cabin feels tight, espeicially the front seats and I can't seem to find a seat position that is comfortable. Maybe I'm too tall? I'm 5'10". Idk, but definitely having a bit of buyers remorse...

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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