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Used 2018 Volvo XC90 Consumer Reviews

3.5 out of 5 stars
50 reviews

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Pros
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4 out of 5 stars

XC90 at 35k Miles

Robert Page, 10/21/2018
2018 Volvo XC90 T6 Momentum 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
16 of 18 people found this review helpful

The weakest thing about this car is the lack of power ports and cup holders. Since that is all I can say bad, this must be a 5 star SUV! I have had this car 1 year, put 35,000 miles on it driving in conditions from snow to desert, from sea level to 13,000', and on interstates and back woods roads. I cannot say enough good about the car. I have no idea how many times the safety systems have possibly prevented an accident, but they have sure engaged more than a few times! We will see what I have to say in 2 years when she goes over 100k.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Unexpectedly Exceptional

Ryan Taylor, 01/08/2018
updated 10/02/2018
2018 Volvo XC90 T8 Inscription Twin Engine Plug-In Hybrid 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
16 of 18 people found this review helpful

The luxury options on this vehicle place it among the top auto manufacturers. The interior design, and every element, has been so thoughtfully crafted around the driver, it is hard to believe that more people have not discovered Volvo. They really have stepped up to win with this one. The quality of materials would be on par with Bentley! I love the mix of leather, wood (with a matte finish), chrome dressings, all highlited with LED accents. Although the shiny black plastic area tend to collect fingerprints easily, which is why they supply a cleaning cloth (which you will use often). The seats are incredibly comfortable, with heat, cooling and a massage option that you will wonder how you ever lived without! Even the second row seats recline and are super comfy. The built-in child booster seat is convenient for when you have family or guests. The $3200 Bowers & Wilkins audio system is like being in a live concert, where, when you turn up the volume, you hear every detail in crisp clarity without it hurting your ears. If you love music, this could alone be reason enough to buy this SUV. I chose the hybrid option, which when you lease, you save the $5k California Rebate off the purchase price (as opposed to getting a tax credit when you purchase). I love that I can plug it in and get 15-18 miles of gas-free driving. It adds extra power that makes this 6600lb car move very fast. I also love that it drives completely silent on the Pure or hybrid mode. To me, this was worth the additional price. The instrument display is great and the main 9” Sensus central display is so easy to use and again, really thought through. It is so sensible and user friendly, I am very impressed. Apple CarPlay works great, as does the Bluetooth option. The XM radio is amazing and it has a Spotify app that uses the AT&T modem, if you sign up for data service. I’m using the trial and have had a few issues with it buffering, as there is no option to download a playlist, like you can on a phone. I think that I will probably just use my iPhone with Spotify instead of paying for another device ($10/20 per mo). One last note, the safety features are the best available. I love the auto steering that helps you stay in your lane during normal everyday driving. It watches the road lines and applies corrective steering automatically if you start to drift. The heads up display is great too. It gives you a warning if you are driving too close, or if it senses a forward collision (which It sometimes falsely does on curvy roads). It displays the current speed limit and warns you if you drive faster (you can adjust the warning speed too). These features help you to be a better driver. Overall I’m so impressed and happy with my purchase. I sold my Porsche 911s to buy this vehicle and I would never go back! I also, love that there are not tons of these cars on the road and when friends hear I bought a Volvo, they don’t have any idea how amazing it is. Everyone already knows that Volvos are the safest cars in the world, they just don’t expect them to be this exceptional.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car

LS, 08/12/2018
2018 Volvo XC90 T5 Momentum 4dr SUV (2.0L 4cyl Turbo 8A)
7 of 7 people found this review helpful

Had it for 2.5 years now. Performs very well on ice and snow. Very comfortable ride. Info system needs some getting used to it. Had an issue with the automatic start/go function and had to bring it back to the dealer within the first month, but after they charged the battery (apparently the battery wasn’t fully charged when I bought it !) I had no problems. Very good mpg: 4 adults, 2 dogs and baggage doing trips over the Cascade mountains still does 30mpg.

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2 out of 5 stars

BEWARE OF Manufacturer warranty

Wendy, 09/12/2019
2018 Volvo XC90 T5 R-Design 4dr SUV (2.0L 4cyl Turbo 8A)
11 of 12 people found this review helpful

Loved my 2018 Volvo until we had to take it in for an oil leak. They discovered oil sludge and said it was due to lack of maintenance. It only has 30,000 miles and the oil has been changed twice (per Volvo's every 10,000 miles standard). It was just now due for the third oil change. The problem is that our oil wasn't changed at Volvo, but at a local oil change shop in our hometown. The shop that changed my oil used 100 percent synthetic oil, which is what Volvo calls for. We live 1.5 hours away from the nearest Volvo, which is why we used someone local. No one ever told us we were required to use Volvo, and that if we went outside Volvo, to be sure and keep our receipts. So the manufacturer is now denying our warranty and we are out $2,900.00 After the shock of Volvo not utilizing our warranty, I began reading the manual. The manual states it "recommends" to use Volvo for servicing, but it does not say it REQUIRES. The manual also states that the warranty can't be denied if you can't provide receipts of maintenance. However, they are still denying our warranty because we can't produce receipts. They continue to say its lack of maintenance. However, we were able to provide bank statements showing the oil changes along with maintenance that was performed on my car at an actual Volvo dealership 6 months after purchasing the vehicle. After 7 days and two Volvo dealerships going to bat for me, the manufacturer still refused to honor my warranty. It's absolutely crazy that the manufacturer wouldn't work with me OR the two Volvo dealerships who were trying to help me (one dealership in Dallas and another dealership in Shreveport). Due to the lack of trust with Volvo, we are now paying my lease off early and trading my vehicle in on another car (not a Volvo). We are doing this because any problem we have in the future, the manufacturer will more than likely not honor our warranty and blame any future problems on the oil sludge issue. It's a shame, but it seems like the manufacturer finds any loophole they can to not utilize your warranty and make you pay out of pocket for repairs. CONSUMER BEWARE

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1 out of 5 stars

Blown Engine and Turbo

Joel dworkin, 01/22/2019
updated 01/29/2020
2018 Volvo XC90 T6 Inscription 4dr SUV AWD (2.0L 4cyl Twincharger 8A)
23 of 27 people found this review helpful

My Turbo blew and it destroyed the engine and supercharger at 68k miles. It was warranted for only 50k. Cost $12,400 to repair and I find out from an engineer at another facility that its a design flaw in the XC90. Don't know if this is accurate but I think to pay that much in replacement/repair on a vehicle with less than 70k miles that was maintained with oil changes etc speaks volumes for its lack of reliability. Next my catalytic converter went out and I refused to pay over $1200 to repair it since my state (AR) doesn’t have emission laws so I live with the engine light on my dash being on all the time. My break pad on drivers rear just “fell off” and the brake disc was ruined. The auxiliary battery went out at 90,000 miles and cost $300 to replace.

Performance
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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