2024 Volvo XC60 Consumer Reviews
Pricing
2023 XC-60 B5 Ultimate Dark
Love it, had 4 miles on it when I bought it, only 1 small issue with the infotainment system, 3,500 miles on it so far. Going great!
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Love! IT!!
We have a 2023 B6 Ultimate Bright in metallic white with amber leather interior. We ordered it in the fall of 2022 and have about 15K miles on it now. We had a 2013 XC60T6 and 2016 XC90T6 before it and this the best overall compared to the others. Some folks complain the ride is too firm or rough (without stating whether they chose the big optional wheels); we ordered the smaller stock wheels so the tires would have the tallest sidewalls and that gives it a very good ride on all road surface conditions in our midwest town. We had big wheels and air suspension on the XC90 which didn't ride as well. This is a very comfortable car with lots of rear seat legroom for big kids or adults. Early on, we had some display issues with the Google maps or Info display that did not open immediately on startup; that required us to stop safely, turn off the car and restart/reboot it to fix it. Software updates since then have apparently fixed those issues. I'm glad we got a 2023 for the B6 which has great performance compared with B5 that is the only non-hybrid powertrain for the XC60 now.
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- Recharge T8 Plus Plug-In Hybrid 4dr SUVMSRP: $48,59014 mi away
- B5 Plus 4dr SUVMSRP: $33,95026 mi away
- B5 Plus 4dr SUVMSRP: $33,5356 mi away
"Buyer Beware: Constant Failures and Zero Support
I purchased a 2023 Volvo XC60 Recharge for over $70,000 in January 2023, expecting premium quality. However, the vehicle has been plagued by persistent issues. Within two weeks, the check engine light appeared, requiring a shop visit. The issue recurred in July 2023, sidelining the car for a week. Over the next 18 months, I encountered repeated infotainment failures, including audio outages, malfunctioning parking sensors and cameras, and lost data connectivity, often requiring time-consuming online troubleshooting to avoid frequent shop visits. In February 2025, a critical engine failure triggered "turtle mode," limiting the vehicle to 45 mph during operation, followed by a three-week repair. Just six weeks later, in May 2025, the charging cable became stuck, rendering the vehicle inoperable. This necessitated a tow, a 30-minute delay to work, and another two weeks in the shop. In under 2.5 years, the vehicle has been out of service for six weeks. Despite escalating these issues to Volvo corporate, I received no meaningful resolution or support. The combination of unreliable performance, prolonged repairs, and dismissive customer service makes the Volvo XC60 Recharge a regrettable purchase. I strongly advise against buying from this brand.
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Nice ride and performance, average software
In the hybrid mode, performance is brisk with good acceleration. Braking distance is average and ride comfort is good. Luggage compartment storage is good but not great. Where the car is deficient is the software. Over the air upgrades often are unavailable so you can easily be multiple versions out of synch. The software is glitchy and settings that should be “sticky” like automatic high beams are not and sticky settings get turned off when the function is used (wipers and rain sensor). No AM radio and the garage door opener is a $995 part (plus installation). Your favorite radio stations while retained must be manually turned on with each start of the car. If Navigation is in use and displayed on the infotainment system you can’t see the radio station. The infotainment system is glitchy and periodically does not load at startup which means a 3-5 minute reboot process before you drive away. UPDATE: The car is beautiful, seating and visibility absolutely perfect. Lots of storage, comfortable ride and very quiet but the software is terrible. First, no gauges for something as simple as engine or coolant temperature, oil pressure or tire pressure (even though it has tire pressure sensors. Low pressure, guess! The lane keep assistant works even when turned off. Why have a setting to turn off? In a road with diversions due to construction, get ready to fight with the car. The radio is a joke. No AM, set your favorites and you still need to engage them by selecting favorites every time you start the car. There is no balance control on the sound settings. The Google system will reboot itself at least once per month with no warning so be prepared as if you are using any function (I.e,Navigation or the radio) you are out of luck until it reboots (2-5 minutes). The settings for the automatic high beams is not sticky, so you need to turn it on every time you start the car. Even if you are driving in hybrid mode, you still need to turn on charge mode every time you start the car or regenerative braking will not work. Then to top it off, you want garage door opener functionality?, be prepared to spend $995 in the optional mirror to have that.
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Wouldn’t buy again
The software system in the Volvo SUVs is horrible. I have the XC60 as a company fleet vehicle, and I have many colleagues that have the same car or the XC90. ALL Of us have had issues with the software. One time the main panel would not come on. The car would start, but the information panel was not working. Why is this such a big deal? Well, you cannot control the AC/heating unit without the panel working. So I got into an unshaded car in 95° temperatures and was unable to turn on any air-conditioning. It eventually started working about 20 minutes later. Currently, my vehicle is at the dealership for its 10,000 mile “check up.” There were no issues with the car at all, it was just the standard check to make sure things are running correctly and to change the oil, rotate tires, etc. The service department told me it would take two hours or less. After four hours, I Ubered home. An hour later they called to tell me they had to keep the car overnight. I requested to just come pick up the car and bring it back, but they said it was not drivable. They said it was a software issue. The next day they called and said they had to order a new part for it, which would take at least three days to arrive, and since they are closed on the weekend, my car would therefore not be ready for pick up for another week. Keep in mind there was nothing wrong with my car when I dropped it off. The positive thing about the car is that it does drive very smoothly. However, the frustrations that I’ve had with the software in the past 1.5 years have been very frustrating, and I would not recommend Volvos to anyone.
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