Used 2016 Volkswagen Touareg SUV Consumer Reviews
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Love our Touareg
Moved down in size from a series of Ford Expeditions and an Infiniti QX56, but this was an absolute upgrade in all the aspects that count to me now. With no more kids in the house, I don't need the huge vehicle with a third-row seat anymore. This vehicle has far more luxury, solidity, precision, and safety than any previous vehicle I've owned, and compares well to my past Audis and BMW's but at a price point that belies its luxury and performance. With a sticker of $55K, we paid around $43K with discounts and incentives. What a steal; I'm very happy to have downsized to a much better commuter vehicle in all respects, while still being able to tow my 5000 lb boat with towing capacity to spare.
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Best SUV - 2016 Touareg
Great value. The Touareg Sport with Technology model has all the safety features available. It's a pleasure to drive as it performs very well and is very comfortable. We've owned many VWs over the years and our 2016 Touareg is the best of them all.
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- TDI Lux Diesel 4dr SUVMSRP: $19,990112 mi away
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- TDI Lux Diesel 4dr SUVMSRP: $10,450133 mi away
GREAT SUV, wish they kept them in the U.S.
Iv'e owned nearly two dozen VW's of pretty much every model except a Beetle. This is now my third Touareg (2016 Executive) I did have a 2018 Atlas SE R-Line which I returned after a year. The Atlas was a great looking vehicle however I'm very sorry to say it was the worst Volkswagen I've ever owned. The Atlas was cheaply made, in order to be more Americanized (sorry America). The overall fit and feel was horrendous and had to return it. I had to pick up another Touareg due to it being such a solid feeling vehicle, the best vehicle Iv'e owned by far.
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Luxury and Power at a Great price.
We took advantage of the deals and price reduction that VW had to do with the diesel problem. I had a substantial reduction on the price for this marvelous car. I was waiting for the TDI to be available but the negotiation was so convenient that I could not refuse the opportunity. I always had Toyota and Subaru, VW prices were still too high until the problem appears and allow many people to afford the most expensive car that VW was selling. I have the color combination that I want it, the engine is quite powerfull and driving home from the place i bought it it was extremely comfortable and the riding is way better than any Japanese or American cars, it just feel that the car stick to the road the faster you go. In fact I had to really floor the accelerator in 2 opportunities, to pass a line of trucks that was obstructing the road for several miles. The engine really roars and is not only a lot of noise but a lot of passing power. As I mentioned I lost the window and came to the dealer 1 day after the TDI no selling decision was taken nationwide. I have read cons comments about the mpg but if you realize the car is full time AWD and off course this SUV will take more gas and even more tire rubber that simpler FWD or RWD. I believe owing this SUV gives you some satisfaction in a way that you do not see many of them driving around but can become a disadvantage……..it has become an “orphan car”. Good thing VW still services them. The off road capability of this car is amazing, besides that the American selling model does not has the posibility to increase or decrease the SUV hight (which is the advantage of Jeep Cherokee) still give you the advantage of changing roads or climb to higher lands in every day situations like heavy rain, flooded roads, muddy roads, etc. The model I got is stronger than a Toyota 4Runner and way more comfortable however we lost some luggage space. The wheels are big and the tires are wider than many other SUVs giving the vehicle a strong presence. I am very happy with our purchase and never changed even after the TDI model was re-released for sale. UPDATE 08-2018 Thanks to Edmunds.com that has invited me to complement my review. It is August 2018 and we has had the car for 2+ years. It has been great. The SUV still drives excellently. It has 32000 miles now and we have only change the original tires for a new Michelin set and the grip to the road is amazing. The original tires wore down pretty quick and we have correct the alignement. By the way this is done only at the VW because at NTB my usual shop, they were not able to do because they need an special tool. Off course it was expensive but the car still runs like new. Postsale service is very good, but expensive! We even have the chance to use it "off road" when there were a lot of floaded roads and muddy detours roads and it did really good. I have the opportunity to tow one of those medium size U-haul trailers and it was uneventfull. Gas mileage decreased because it is not diesel but it did very good climbing small hills with it. I’ve seen videos and reviews and the general opinion about this SUV is very good. At VW they offer me to buy the VW Atlas as an "upgrade" from mine, it is bigger than mine but I decline the "offer". The SUV is no longer being sold in the US but it is still produced in Germany for European countries. The new 2019 Touareg is absolutely amazing but from what I heard from VW will not come to us because they want to promote sales for the Atlas and Tiguan that do not compare to my Touareg. I advice whoever is reading my review that if they need a safe and solid reliable car for their college kids this is an excellent option because price in the used market is very affordable. UPDATE 04-2023 Thanks Edmunds.com for allowing me an update. The SUV is still ours. It has reach 100.000 miles. Still running great. On the third set of tires. Still serviced at the dealer ( mean expensive care) but absolutely no problems. We had a the sun roof problem that is mentioned by other owners done and was just a drain valve that was replaced. The other mayor repair we have done was the break units in the front wheels they seem to come in a closed unit with disc and everything and had to be replaced in pair. The interior is still looking nice, no rattling and chairs are comfortable for long trips. Gas mileage is overall good in the way that the gas tank is large so no need to make frequent stops. To my surprise everybody complains about the poor quality LED day lights on other VWs, not mine. They are still bright and working well. Prices on used ones are still holding good, probably due to some YouTube channels that shows its good off-road capabilities. I still highly recommend this SUV.
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Comfortable, well designed, easy to live with.
I absolutely love my Touareg. Not only are the front seats immensely comfortable (especially with the cooling feature in the summer, and the rapid heating in the winter), the car eats city and highway miles with ease. The backseat isn't bad either, the panoramic sunroof extends beyond the back seat, making the cabin feel light and airy regardless of the weather outside. The powertrain has, thus far, been reliable and plenty powerful. My only issue is that when I purchased my car, the auto cruise control feature was "unavailable." The dealer I took it to in North Carolina was unable to remedy the issue, and they proposed throwing several thousand dollars at the fix with a kind of "let's hope this works attitude" - needless to say, I declined (the 3 year bumper to bumper warranty is expired). All things considered though, the car has been a joy. Year 2 Ownership Update: Since writing my initial review, a second VW dealer in Wisconsin was reticent to even take on the repair so decided to go the independent shop route. I was able to find an independent ADAS (adaptive driver assist systems) certified shop that was able to recalibrate my Adaptive Cruise Control for a fraction of the dealer-quoted price. Outside of the initial trouble getting the ACC to work, the car has been incredibly reliable. All I've done is oil changes, and filter replacements, otherwise, the car hasn't needed anything out of the ordinary at just over 50,000 miles. I highly recommend a Touareg.
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Like new after 3 yrs.
Look for one in really good shape and lower mileage. They're out there. I did something I have never done before and that was getting the ext. warranty for 3yrs. Mine was just out of warranty but the interior (and out) looked like new with virtually no damage or wear. Got it for less than half the new sale price and feel like I'm getting a lot of car, and features, for the money. This car looks fantastic and runs and handles amazingly well. Not the latest tech on the 2016 but an unbeatable value compared to similar size vehicles. Really tight and nicely appointed interior with quality materials and a very clean and classy design inside and out. Really happy with it!
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Very comfortable touring car.
Roomy with conservative styling. Solid ride and feel. Not as smooth or quiet as my Lexus RX 330 but better looking than the new Lexus. Electric throttle take getting used to for a smooth start. Not impressed with MPG, to bad the TDI isn't available currently. 2018- Still enjoying the car. Adaptive cruise control is great for highway driving. It will bring the car to a full stop in traffic. The car is good in the snow. 2019- Still loving the car. One of the nicest road cars we’ve owned. Very comfortable on all day car trips. Just the right size.
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Grey Beast
Took advantage of the reduced price for repaired 2016 TDI's and purchased it "new " in December 2017. Traded in a 2014 TDI as I knew the 16's were the last TDI's VW will ever sell here. This is my third T'Reg after initially owning a Hybrid. The car runs and drives without any problems. To date 14K miles. Acceleration is that of a sports car but with much better gas mileage. I frequently drive 1,000 stints and can stretch stops between fuel fills to 700 miles. Interior is typically high quality no nonsense German engineering. Its a shame that these are the last ones. Don't believe the media hype, these cars a a great value. My only regret is that they didn't sell the V-8 TDI's here, otherwise it would be in my garage.
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A wolf in sheep skin
My Touareg is a joy to drive. It has all the bells and whistles you need and want. The all wheel drive system is capable and allows to drive on any surface with confidence and comfort. The interior is high scale and comparable to vehicles with a much higher ticket price. The engine is surprisingly efficient and powerful, considering is a smaller V6. The towing capacity is remarkable and flawless. The only negative is the support from the VW’s dealership network. So far not one dealership has provided a customer service that comes close to the quality of this car. I wish I could service it at an Audi or a Porsche shop, given that the Q7 and the Cayenne share the same chassis with the Touareg.
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Endless Quality Problems
We purchased the Touareg new in 2016 and have returned to the original dealership for all scheduled maintenance. The car currently has 62,000 miles and is quickly becoming a maintenance/quality nightmare. The majority of the miles driven have been freeway miles, with long trips from the KC area to Phoenix, Clearwater FL, and Chicago. Because we travel so frequently, we are preparing to sell the Touareg--which, the resell value is another major shock! While it's not directly related to maintenance, the first concern with the car was how quickly the factory tires need to be replaced. That happened with less than 40,000 miles. And, again, the miles were driven primarily on the freeway. The real concerns started right at 60,000 miles. Since then, the water pump has been replaced. That work was performed under the drivetrain warranty. Then at 62,000, both fuel level sending units went out. The local VW dealership quoted just under $1,000 to replace both. A quick search of Google reveals that this is a long-standing problem that spans VW models. Additionally, the interior fit is starting to reveal poor craftsmanship. The cover on the center console is coming unglued and one of the A-pillar trim pieces will not stay seated. The dealership informed us that both would need to be replaced. But, that's money we are not willing to throw at the vehicle. Overall, the vehicle drives well and is very comfortable. The touchscreen is outdated and limited in functionality, as is the navigation system. We would keep and enjoy this car if it weren't for the concerns over quality issues.
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Great but fuel Economy is TERRIBLE in town
I love this car but and fully load at $61k vs a Cayanne (assuming you don’t need the extra HP) it is a great deal. That said, my only criticism so far is the fuel economy rating. I am not sure sure how they got to 17 mpg when the best I can do is ~14mpg in normal stop and go traffic. I don’t do a lot of Highway miles so can’t comment on that yet.
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Buyer beware!
Run from anything made by the VW corporation, leased a brand new car after 6k miles, it stalled and needed an entire new fuel pump. Dealer (horrible), replaced the fuel pump, and it stalled again on the way home. Talked corporate they were horrible telling me the dealer is saying it's fixed. Had to go to the state to file a lemon law suit, finally have settled with them after 8 months of headaches.
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Totally Touareg
More features and quality than comparable SUV's. Great quality you can expect from German engineering.
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Classy Looking Touareg
Beautiful car. Love everything but wish it had more power at acceleration.
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2016 Touareg LUX
Solid car, like a tank. Put together really well. Tight and secure. The new VW’s do not compare in terms of the build quality of the Touareg!
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