2001 Volkswagen Jetta Consumer Review: Love the car, but not VW servi

2001 Volkswagen Jetta - Consumer Review

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397 Total Reviews

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Love the car, but not VW service
By ENC driver on


2001 Volkswagen Jetta GLS TDI 4dr Sedan (1.9L 4cyl Turbodiesel 5M)


I bought my Jetta GLS TDI new in 2001 and it now has 197,000 miles and is going strong. I commute 150 miles round trip daily, so I wanted a comfortable car with good fuel mileage - I have been well pleased. I'm considering buying another one, but want to hang on to this one. My only problems have been with VW service. I used to take it to the dealer since it's difficult to find a non-VW dealer mechanic, but have regretted the inconvenience and the cost. When I contacted VW last summer after a dealer in SC had my car for 3 weeks and continued to give me the run-around, VW was not helpful and borderline rude. So, I'll keep my TDI and maybe buy another one, but find an independent mechanic.

Best Features

The fuel efficiency, tight handling, comfortable seats, and good safety features.

Worst Features

The front spoiler is very low and often scrapes or gets caught on curb or parking space markers. Better customer service from VW!
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