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Used 2020 Toyota Sienna Consumer Reviews

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We have a limited number of reviews for the 2020 Sienna, so we've included reviews for other years of the Sienna since its last redesign.

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Pros
Cons
5 out of 5 stars

26,000 miles in 11 months... it's good.

Pickles, 11/27/2019
updated 11/30/2020
2019 Toyota Sienna Limited Premium 7-Passenger 4dr Minivan AWD (3.5L 6cyl 8A)
45 of 46 people found this review helpful

We have had 3 other Siennas before this but we aren't your typical family. We stage houses and need lots of space, some acceptable "presence" when we pull up to an appointment, dependablity and luxury- because doing 26,000+ miles a year requires some treats to keep the road time happy. With that, we bought a new 2019 Sienna Limited Premium, FWD in the black color. Limited, for us was mandatory because that trim level brings power folding mirrors. Lower trims don't have it and for garage spaces or narrow roads, we needed it. Limited also gets you two opening moon roofs, and these fantastic middle row recliner seats. They are heavy but exceptionally luxurious. "Premium" had Apple Play (more on that later), a heated steering wheel, auto wipers, lights and Radar Cruise Control, which I mostly love. Outside: Ours is the black color with blue flecks. It's nice. I'd say the paint is on the thin side. Not a good color if you're a frequent auto-car-washer. Style: I am a designer and I'm paid for my good taste. In my opinon, the Sienna is the only decent looking minivan. It's spared dumb swoops and has a refined, simple, timeless shape and details. Inside: The brown leather seats are very comfortable. We have a VolvoXC60 which is lauded for its fine seats and I like these just as much. I wish the passenger side had height and lumbar adjustments. The rear seats, as mentioned above are exceptional. Removing them is sucky. I wish Toyota would finally copy Chrysler. The Stow-n-Go of the Pacifica is next level convenient. The 3rd row is also quite nice and has power reclining. Tech: Meh. This was a disappointment. I'm pretty tech savvy and holy heck is the Entune system un-intuitive and annoying. It hijacks your phone when it initializes (Like, if you're sending a text before driving away, the Entune overtakes the phone and you have to accept or decline the Entune before using your phone. I find it painfully bad. The Toyota sales person kinda showed how to use it but just conceded, Apple CarPlay is way better. So, about that... This is our first Apple CarPlay equipped vehicle and I expected more. First, there is NO intermingling of your native audio system. So if you're a radio listner or an XM subscriber, you have to stab at the buttons to switch from Car Play to "audio" and it's just SUPER clunky. Further, with my iPhone, the map is quite graphic and explicit. The CarPlay verison is pretty lame. It doesn't zoom well... overall, it's nice for using a few apps like Waze or playing music off your iPhone but because of how it's not designed to share screen space with your car's audio system, I'd give it a 2 on a scale of 1-5. I expected way better. Re: Radar Cruise control, it's great. However it only controls above 30. So for slow stop and go, you're doing the driving, unlike our Volvo which controls all the way to zero mph and back up to your selected speed. The Sienna ain't that sophisticated, in the radar cruise. Power and handling: I love driving and have driven BMWs, Saabs, Volvos for years.. The steering on the Sienna is certainly not BMW precise but it's quite good. I haul up HWY 1 in Sonoma and Marin Counties often and it's a tenacious vehicle. I especially love the manual shifting that would be impossible in a Pacifica with that silly rotary knob used for shifting. I USE the gears and control the van on long grades, by shifiting, as it was designed to do and it's fantastic. I actually love driving it. Accelleration is FAR faster than you'd expect. I dust almost anyone who tries to beat me. MPG is pretty good. We average about 22-23. We drive on a lot of country roads and do some San Francisco driving. Utility: We wouldn't drive a minivan if it weren't for the utility. Usually. we have it set up as a two seater due to hauling. The annoying thing is the floor isn't flat because of Toyota's stupid "carriage" which are some tracks, above the floor surface which allow for the middle row seats to slide. These plastic-covered metal protruberances wreck the flat floor you expect from a van. We wound up getting sheet linoleum and cutting it to fit the van for a full length liner. It helps smooth out the issues with putting things atop the seat carriages but it's imperfect. Toyota needs a better system. The seats are VERY heavy. I'm strong, work out, but heck are these seats a beast to remove and store. Be prepared. Overall: I love this van. This is a fine vehicle which will serve well. If I could improve it, I'd wipe clean that stupid Entune bull, make CarPlay harmonize better with the standard sound system and redesign the stupid seat tracks in the middle seats. Update: 23 months, 47k miles. Still great. No problems at all. Services are cheap. I was excited for the 2022 Sienna and that super hybrid mpg but now the styling looks like ,Pontiac, circa 2003 AND the middle seats are *not* removable. So now it's an SUV with sliding doors. Bummer. Keeping the '19 for a long time, then: bye Toyota!

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Best long term mini-van on the market in the USA

Don, 09/19/2019
2020 Toyota Sienna LE 8-Passenger 4dr Minivan (3.5L 6cyl 8A)
75 of 79 people found this review helpful

Sienna may not have as many features as some of the competition. However, for longevity and durability Honda or Chrysler don't even come close. The powertrain is far superior to any competitors and with regular maintenance a 200 or 300k life is attainable without major repairs. Having owned the Honda Odyssey and replacing two transmissions in 30k miles, never again. Sienna offers the most volume for a mini-van and a reasonable almost Lexus sedan ride. While I wouldn't rate it as high at the Lexus LS 460 that I own, it comes at a fraction of the price.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

For my fam this is still no. 1

Mo G. , 09/09/2019
2020 Toyota Sienna SE Premium 8-Passenger 4dr Minivan (3.5L 6cyl 8A)
34 of 36 people found this review helpful

Biggest cargo volume of all minivans. I do not think the SE Premium model looks cheap compared to the competition. I prefer its interior and feel it looks more refined. By far the best turning radius of almost any car, let alone a van!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

My covered pick-up

Tom S, 08/20/2020
2020 Toyota Sienna XLE 8-Passenger 4dr Minivan (3.5L 6cyl 8A)
34 of 36 people found this review helpful

Say what you will, the Sienna to me is a far superior choice to the SUV. While both vehicles can hold 8 people, I'll pack your luggage in the back of my Sienna, you can pack the box of tissues in the back of your SUV. I've owned both Sienna's and Odyssey's, and both have the advantages. By far, the Sienna has more storage in the back than the Odyssey, and little things like the hooks to hang your shopping bags in the Sienna are so helpful. Both vehicles are comfortable, (Odyssey gets a slight nod here for seat comfort, especially the middle row), and while the Sienna interior is a little dated, it is very functional and does what it needs to. The A/C system in the Sienna has the Odyssey beat hands down, it cools faster and it keeps the cabin temperature very level. In terms of safety features, both vehicles have Dynamic cruise control which automatically accelerates of slows down based on the vehicle in front of you. In addition, the Sienna, if you change the cruise speed from for example 55 to 40, will apply the brakes to slow you if you are doing 55. Blind spot monitors on both vehicles works the same, but the Lane Keep Assist on the Sienna might as well be labeled Lane Doesn't Assist. The Odyssey has the Sienna beat on that one. The Sienna will beep, but you might be half way in the next lane before it reacts, if it reacts. The Odyssey on the other had will gently steer the vehicle to keep it in the lane. Toyota really needs to work on that if it is to be a viable option in the Sienna. The Sienna has a MUCH tighter turning circle that the Odyssey, making it very easy to turn into tight spaces or if you need to make a U-turn on a road. One disappointment that I noted in the Sienna, I thought with both the Entunes apps which included weather and a couple of other apps won't work if you have your Iphone plugged in and Apple Car Play has loaded. I would like the ability to switch between the two, but unfortunately, if you wish to use one of the Entunes App, you have to unplug your Iphone from the USB. Engine seems to meet everything that I have needed, but it averages around 1 - 2 miles per gallon less that the Odyssey. One thing that I am very pleased with is the transmission compared to the Odyssey. It shifts smoothly and doesn't surge or hesitate the way my Odyssey did. According to Honda, this was "normal", but even the techs at the dealership told me they have constant complaints with the 9 speed transmission in the Odyssey. The Sienna drives very easily and it responsive. It handles cross winds fine and easy to maneuver both in traffic and on the open road. I chose the 2020 instead of waiting for the 2021 for several reasons. While my 2020 has arm rests on front and middle seats, the new middle console on the 2021 doesn't not have armrests and is non-adjustable. The second item is the middle row seats on the 2021 will not be able to be removed, whereas I can still do that in the 2020. They may be "bulky" but when you need the storage (helping kids move, etc) it is a great feature to me, hence my title, My covered pick-up. Lastly, the 2021 will only come with a 4 cylinder hybrid, which while I have had Toyota hybrids in the past, they were always coupled with the V6. I am apprehensive that the 2021 will have issues maintaining speed on the highway where the bulk of the work would be handled by the gas engine. Only time will tell.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

pleased

Tom, 12/07/2019
2020 Toyota Sienna LE 8-Passenger 4dr Minivan (3.5L 6cyl 8A)
17 of 18 people found this review helpful

My son bought my 2017 Sienna XLE AWD. So I needed another van quickly. The AWD Siennas eat tires. It's because they are run flat type. There is no spare. Also I hated the leather seats in the summer. There was no seat cooling on the XLE, so beware. I would take a trip and come home and my back would be wet with sweat. So I opted for the LE with cloth seats. Very comfy. No AWD, so normal, cheaper to replace 17 inch tires.i got preferred equipment pkg which includes blind spot and rear cross traffic radar. I know that feature on my 2017 saved accidents, do I got it again. FWD only van accelerates noticeably faster than the AWD. Just very happy with my purchase.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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