Used 2020 Tesla Model X SUV Consumer Reviews
model x;
Please check ROAD NOISE! Also check leaky windows; Pigeon wings have there own mind Poor quality construction...many flaws. 1/5 stars
love the car, hate their customer service
I had a problem while driving on a highway, my car just shut down, the screen went black and I lost Bluetooth and sound. I called Tesla to figure out why, they refused to help me unless I gave them my vin # Who in their right mind knows their vin #? No one. The agent hung up on me, refused to help, created a dangerous situation on the road by insisting that I look into my phone for a vin # while driving. I felt abused and abandoned. This new technology should be very concerned with their customers safety, but Tesla doesn't seem to be. I absolutely hate their customer service, their salesmanship and attitude towards their customers. It really does seem they don't give a crap if you are ok. It feels like they are training their employees to be aggressive to their customers. I had to drive with a black screen for miles not knowing if the car can just stop in the middle of a highway
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- Long Range Plus 4dr SUVMSRP: $28,80016 mi away
- Long Range Plus 4dr SUVMSRP: $30,75097 mi away
- Long Range Plus 4dr SUVMSRP: $32,35015 mi away
What service
The lack of service will kill Tesla. Purchased a new $98k model X . The day after deliver scheduled a service call on the Tesla app (can not actually call service) to get a vibration issue fixed. 5 follow up service calls (3 month later) and issue is not fixable according to 20 year old Genius service advisor. Needless to say the attorneys are working it out
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A nice change
Expect a few quirks, but in reality a way better experience then the 2 MB we had previously, especially since they require little to no service. Travelling from Ontario Canada to Disney in Florida in December was intimidating being new to electric, but the Tesla supercharger network is probably what makes it the best choice for travelling, we had a great trip, I would say i don’t miss the $700 service visits to Mercedes Benz, they hold there value we’ll, and not having to go to a gas station, ever, is the icing on the cake. It is 5 years old now and 180,000kms and still as good new.
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Nice Car
I really like this vehicle. All the little things, driver door opens for you, bell rings when light changes to green, AWD along with adjustable vehicle height works well in the snow, cameras show pertinent information, and it has almost instant acceleration. I just don't care for the actions of the CEO.
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