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Used 2002 Mercedes-Benz S-Class Sedan Consumer Reviews

4.1 out of 5 stars
60 reviews

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3.38 out of 5 stars

Hopeless

S.Y., 01/02/2003
2002 Mercedes-Benz S-Class S430 4dr Sedan (4.3L 8cyl 5A)
0 of 0 people found this review helpful

Interior noises ( Wood panel, dash, Driver's seat, Passenger seat, Rear cabin area,... ), dealership had to replace my brakes twice, replaced airmatic suspension ( still has problem ), replaced CD changer, replaced bottom of the driver's seat twice ( Needs third one! ), Replaced Keyless entry system,.... After 17 mon. I'm so sick of this Good looking junk. I'm making at least one visit to the service every month. It's my third mercedes in last 3 years, and the worst one. Actually the worst vehicle I ever had. Service department is great, but couldn't fix most of rattles!!! I'm 26yrs. old and this will be my LAST mercedes... I miss you, Lexus!

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5 out of 5 stars

Very Nice Car

linny, 03/04/2002
2002 Mercedes-Benz S-Class S430 4dr Sedan (4.3L 8cyl 5A)
0 of 0 people found this review helpful

Wonderful car with a lot of interior space, convenient features and Keyless Go is a really cool option that lets you not use your keys, it's like a credit card, very neat.

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4.75 out of 5 stars

Great car,terrible dealer service

johnlo, 07/10/2004
2002 Mercedes-Benz S-Class S500 4dr Sedan (5.0L 8cyl 5A)
0 of 0 people found this review helpful

This is my second S-class. As with my first , I cannot find a better vehicle. Considering that this car costs over $80,000 to buy, the dealer support is unsatisfactory. I have tried two dealers in my area and I find that their Service Departments have no clue as to customer service.One department misplaced my vehicle for one hour at time of pickup, but did not complete the repairs- they did not tell me- I had to read the work order. The other dealer was to call me when a part came in and never did. One month later , I went to their parts department and purchased the item which I installed myself.

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2.25 out of 5 stars

STUPID CAR

exhasted buyer, 07/26/2002
2002 Mercedes-Benz S-Class S430 4dr Sedan (4.3L 8cyl 5A)
0 of 0 people found this review helpful

I hate this car. It is so stupid. I regret not getting the BMW 745Li or the Lexus LS430 Ultra lux. I have had nothing but problems since I brought it home. Either the controls don't work or the car won't start. Some times the car feels like locking the door when it feels like it. It has a mind of its own. Even the GPS turns off by itself. COnsidering I paid over $81,000 for this car, I am extremely disapointed. GOOD buy Mercedes, next time, I am heading for Lexus!

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3.63 out of 5 stars

S430

Avi Wazana, 05/12/2002
2002 Mercedes-Benz S-Class S430 4dr Sedan (4.3L 8cyl 5A)
0 of 0 people found this review helpful

I had nothing but problems from day 1. While it is one of the best looking cars out there, I had component problems regularly. Breaks were replaced twice inside 15,000 miles, computer board replaced, electrical problems, noise and loose parts creating noise in the cabin, bas sensors not allowing to put the car in gear and much more... The car suffers from many problems caused by cheap or poor quality components used in the build. I hope MBZ will fix their problems for the future - for now I can not wait to finish my lease and get into a reliable Lexus !!!

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