Used 2011 Mercedes-Benz M-Class SUV Consumer Reviews
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Great used buy but poor gas mileage
Shawndh, 02/11/2018
2011 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
75 of 75 people found this review helpful
I was originally looking for a wagon but not many choices in the US. I really don’t like SUVs but this one was such a beautiful vehicle! I love the styling inside and out. It’s classy, masculine (especially with the black interior), and has good cargo space. I love the fact that the rear seats fold completely flat. It is cumbersome to do in comparison to having a lever in the back, but it doesn’t bother me because they fold flat this way. Unlike most German cars I’ve owned, it has decent cup holders too. Everything in the interior just feels solid and well put together. The ride is very smooth but it doesn’t take rough roads really well at low speed; kinda bumpy. The transmission shifts silky smooth. The car is not sporty handling but rather very relaxed and smooth. I love most things about it except for the crappy gas mileage, but it’s about average for a gas vehicle of its size and weight. The command system has too many menus and switching back and forth to use. I can imagine an older person being very frustrated with this system; especially the voice command system. It’s just exasperating! The windshield wipers do not have a regular slow interval setting; they use a rain sensor and it just doesn’t get it right. If you leave it on auto, it will eventually burn the motor out or wear out you blades. It will run full speed with a light drizzle. I end up activating them manually. You have to turn traction control off on ice and snow or you can’t drive the thing at all! No BT streaming for 2011 is a pain but you can buy a plug in module that will do it. On the other hand, I like the sound system, phone BT works well, passenger room and comfort is very good, utility is great. I cross shopped the RX350(too small and feminine), Outback(not refined enough), and the Q7(not reliable at all),and the Venza(just as good but already have one and I didn’t want two of them) and this was the winner. It’s not perfect but it’s a good deal of buying preowned and well taken care of.
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ML 350 4matic 2011
benzhound, 01/27/2011
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
41 of 43 people found this review helpful
I own several MB products; this ML is a joy to drive and although it does not take the corners like my MB coupe and sedan, it is a solid performer, well laid out interior and has all the current tech features. Controls are easy to use, has great cargo capacity, roomy cabin, adequate power, smooth transmission and the blind side assist feature is like an extra set of eyes.
2011 Mercedes-Benz M-Class for sale near you
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Christine Gourlay, 12/10/2016
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
10 of 10 people found this review helpful
Sturdy, responsive, reliable, comfortable. Smooth ride, and at times felt more like a car with the SUV convenience of size and durability. Only complaint is navigation. Cumbersome, unreliable, and frustrating after many years using different makes of navigation systems.
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By far the best SUV I've ever owned!
Stacey Bishop, 04/01/2021
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
7 of 7 people found this review helpful
I absolutely love my 2011 ML350 4Matic. So much that I don't want to upgrade in fear that the new won't be as dependable as mine. Knock on wood, I haven't had one issue & it's 10 years old! Mind you, I take very good care of my baby; never miss an oil change, tire rotation, etc. We experienced a lot of snow this year & my ML350 4Matic is the only vehicle we could drive in ice/snow without one problem. My husband has a much newer Chevy Silverado that doesn't get through weather like my ML. Since they don't make the ML350 4Matic I'm holding onto mine until the wheels fall off! When that happens I will most likely get the G class & pray it's as awesome as my ML!
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Only One Thing Missing
wfwalton, 05/17/2011
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
17 of 21 people found this review helpful
Great car, got a great deal. Whole family loves it. Amazing ride. Got $3,000 off MSRP using USAA buying program and dealer threw in Premium 1 package. Cheaper to lease than a Ford Edge.
Overall it blows away my expectations!
rosemr1, 10/11/2011
2011 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
25 of 33 people found this review helpful
There is not enough to say about how much I love this car. From the stylish design to how solid the car is....its just the finest automobile I have ever owned. Mercedes has won me over to the point that I'll never buy another domestic car again. And their customer service is bar none! Spending 55K on a car, I expect a certain level of Customer Service, and Mercedes has delivered. Go ahead, buy a Cadillac and see how GM treats you. We now have 2 ML 350's in the family and I honestly do not see another brand even being considered at this point! So long GM, it was fun while it lasted!
The Utility under the SUV designation some missing.
bobby8bsgf41, 06/12/2012
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
13 of 17 people found this review helpful
I could have gotten the 2012 model when it came available but didn't because its persona was weak looking and no towing, MHO, while the 2011 ML350 have a masculine stance. I was not losing much because mine have the light package (the LED) and HID, Premium 2 Pkg, leather, Towing Pkg, etc. Being the end of the model run, most if not all kinks may have been fixed, I hope. Like most new cars/truck it's fun to drive.
Nice SUV for the price, but not built for towing trailers
coachelladoug, 11/15/2011
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
19 of 28 people found this review helpful
I've owned Lincoln Navigators, Land Rover Range Rovers, Supercharged, and LR3s. Leased a 2011 ML 350 4Matic with the OEM towing package, front/rear park assist, side lane change assist, dual & rear AC, 20 inch tires. As far as ride, it rides as any normal SUV, not as soft as a Range Rover, or the softer Navigator, but more like a sporty (hard ride) supercharged RR or LR3. BIG TURN OFF...even though MB installed OEM Trailer Package, MB does not included a trailer light adapter to change the 7-pin (European) to an American 4-pin, or 5-pin. I've gone to many U-hauls/Pep Boys,/Advance/O'Reilly/Auto Zone/and others, no one sells an adapter; Not even MB dealers sell an adapter for their own cars!
ML 350 4matic 2011
Tiny1981, 06/05/2022
2011 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
2 of 2 people found this review helpful
This is my first ML 350, in fact first Mercedes-Benz, last car was a 2009 Lexus RX-350 which was a lemon, many problems, lights, steering column. So far, a dependable vehicle, have had no major concerns. This vehicle is absolutely beautiful! Such a great find at an incredible price. The car is outstanding, design, practicality, reliability! Just a Mercedes quality, knock on wood, I have had it for 10 months.
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Great car
Edwin, 09/29/2020
2011 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (5.5L 8cyl 7A)
2 of 3 people found this review helpful
I owned ml550 for almost 1yr. It’s pretty reliable, maybe because I am lucky because the pre-owner replaced all the air bags on suspension. Only problem is a abs sensor which costed me $50. For the driving experience, no doubt it’s the best for money(second hand price). In my mind,if you can do some DIY work, used Mercedes is always a good choice. BTW, battery is still original.
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Great family car
Gavin, 05/30/2018
2011 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
3 of 6 people found this review helpful
Love it!!
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Great Vehicle fancy
Walter, 01/30/2020
2011 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (5.5L 8cyl 7A)
0 of 0 people found this review helpful
I own this vehicle and has a comfortable and luxury ride.
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