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Used 2015 Mercedes-Benz GLK-Class SUV Consumer Reviews

4.2 out of 5 stars
30 reviews

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Pros
Cons
2 out of 5 stars

Buyer beware!

Paul Stephens, 12/27/2015
2015 Mercedes-Benz GLK-Class GLK 350 4dr SUV (3.5L 6cyl 7A)
52 of 63 people found this review helpful

Pros: I love the feel of this car when driving. It's solid with great acceleration. I also like the fact that you can put the car into the "hold" position (while stopped at a light for example) and the car will temporarily cut off theoretically saving on gas. Once you put your foot on the accelerator it kicks back into drive seamlessly. It's a quality made vehicle, and overall the drive and performance is great. Cons: For several years, I drove a BMW X5 and a Lexus RX350 before purchasing this vehicle. As one reviewer mentioned, it took concentrated maneuvering to get either the Beemer and Lexus into my garage because of their larger size. I bought the GLK thinking it was marginally smaller and therefore not as much trouble to get in and out of the garage. It took a while to notice that it's not just marginally smaller, its tremendously smaller than either the Beemer or the Lexus. In fact, the interior room is so much smaller that I sometime have trouble getting in and out. The leg room in the backseat is a joke. My son is only 5'10", but I had to move all the seats forward when bringing him home after surgery. I couldn't get his size 11 feet into the back comfortably. Not only is there insufficient leg room, but theres no room to just put "stuff". You know- stuff - like things you would normally keep in your glove compartment besides the owner manual. Forget it. This is the smallest glove compartment I've ever seen. The owners manual barely fits. If you have other "stuff" to put there you'd better think of something else. Don't expect to have room in the side pockets or the pockets on the back of the seats either - almost non-existent. The armrest in the middle has some room but not by much. I'm on the road a lot. While I drive I like to listen to audio books via my Iphone. I expect the bluetooth to pick up the book as soon as I get into the car. That's the way it worked on the previous two vehicles. Not with the GLK. Sometimes my book starts automatically. Sometimes it doesn't. It drives me crazy when I'm on a long stretch of highway and lose the signal. That's happened more than a few times. Driving and trying to manipulate the small letters (I wear reading glasses and can't see as well as I used to) on the dashboard or with the little "wheel" to try to reconnect bluetooth isn't always easy. Just trying to see whether I'm pushing the Navi, Radio, Disc button is beyond my vision and graphics be damned they are not all that intuitive. It's been a year since I purchased the vehicle. It has less than 6K miles on it. As I now contemplate trading it in, I've found that the value of the car has dropped by at least 35% after only a year. I got 60% on trade for my Lexus - after 5 years! Turns out the GLK doesn't hold it's value. I'm disappointed in that, but you live and learn. Overall, the GLK drives smoothly, accelerates quickly but buyer beware theres a lot of little annoyances that may not make it worth the initial high cost.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

BEST LOOKING BENZ SUV

Tom, 12/11/2019
2015 Mercedes-Benz GLK-Class GLK 350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 6 people found this review helpful

These are super looking cars with its classic sharp edge design. The new ones are rounded off and boring.

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3 out of 5 stars

THE GLK 350 MYTH- EDITH

EDITH, 02/26/2016
2015 Mercedes-Benz GLK-Class GLK 350 4dr SUV (3.5L 6cyl 7A)
39 of 48 people found this review helpful

This is a great car until you become familiar with it. It has looks,style and attractiveness,but the pros generally stop there. None of the controls are intuitive. The voice commands only control the nav system. My 2014 Honda Accord Touring could make calls,turn on the air, ch ange the temperature and several other things. This car is luxury in name only,because it has the Mercedes name tag. In my personal opinion, the cost to value ratio is about 75%. I would not buy this vehicle again

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Faulty Traction Control (ESP), Loses Power on Road

Vinod Patel, 10/03/2016
2015 Mercedes-Benz GLK-Class GLK 350 4dr SUV (3.5L 6cyl 7A)
25 of 31 people found this review helpful

The "esp inoperative" message pops up frequently, <p class="MsoNormal">even when the weather and road conditions are warm, dry and clear. When it occurs, the car seems to loose acceleration (power) and slows down (rather very quickly on roadway sloping up). Pressing the gas pedal would not speed up the car immediately; it would after a while. When this occurs, i pull over the car and turn it off & on to get rid of the "esp inoperative" message. This has happened on high speed expressway as well. It felt very dangerous and unsafe since a truck was approaching closely behind. I was fortunate to pull over on the shoulder and turn off/on the car. This appears to be associated with a faulty part, sensor or software that needs to be fixed by the car manufacturer. I bought this car brand new in October 2014 and it currently has 5940 miles. It was serviced by dealership in October 2015 for 12-month maintenance. This problem is very dangerous because the SUV<span style="mso-spacerun:yes">&nbsp; </span>loses power while I'm on the road. This problem should not even occur once. It is a life threatening issue.</p>

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
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4 out of 5 stars

Wind sound

Carole, 03/01/2016
2015 Mercedes-Benz GLK-Class GLK 350 4dr SUV (3.5L 6cyl 7A)
18 of 22 people found this review helpful

I love my car with two exceptions. There is a constant wind sound inside the vehicle. I took it to be repaired and they advised this a design problem with the vehicle. Told they all sound like this. "It's normal". Also disappointed in the gas mileage performance.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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