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2024 Mercedes-Benz GLE-Class Plug-in Hybrid Consumer Reviews

3.2 out of 5 stars
14 reviews

Pricing

Edmunds suggests you pay
$62,156
Prices based on sales in GA thru 5/12/25

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Pros
Cons
1 out of 5 stars

Owned for 1/2 day,Will re-evaluate when it's fixed

Fred Lane, 06/27/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
31 of 31 people found this review helpful

Drove off the dealer lot in my new GLE450e, with 8 miles on it. Within two hours, at 16 miles, the hood latch alarm activated and the car would not stay in EV mode. Visual inspection showed the hood was not aligned with right fender, but it was when I left the dealer. Drove back to the dealer and the hood unlatched while driving with a service tech in the car. Service manager thinks one latch is defective. Received a loaner. Had the car less than four hours, and it suffered a serious safety issue. I was planning on a trip the following day, and I hate to think that the hood could have unlatched and caused me to have an accident at highway speeds. I will update this post when it is repaired. How does a car with an issue like this pass quality control inspections at the factory and at the dealer?

Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

GLE 450E Lemon

MB Lemon, 03/08/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
60 of 63 people found this review helpful

I purchased my 2024 GLE450E in September 2023. Shortly after 40 days, with less than 1,000 miles on the car, the service engine light came on. The dealership did not get me in for two weeks, but gave me the car back the next day telling me the car is good to go. 13 miles after picking the car up, the dashboard reported "Performance Extremely Limited" followed by something like "Pull over and Stop Immediately", at which point the accelerator pedal did nothing. A tow back to the shop resulted in 7 days in the shop. Three days after picking up the car at the chop again, the car reported "Performance Extremely Limited". I switched it to Battery Hold which let me drive the 1.5 miles back home to have it towed back to the shop. About 42 days later I was told the car was ready to be picked up, this was the end of December 2023. Mid-February the Service Engine light came back on resulting in another day in the shop, apparently a sensor in the charging port door. At no time has anyone from AutoNation nor Mercedes Benz offered any compensation, a replacement for what seems to be a Lemon. AutoNation has simply told me Mercedes Benz will ask them what I want, but Mercedes Benz has asked me what AutoNation has offered. Note that when the car's service engine light came on the first time, I lifted the hood and noticed an air delivery hose completely detached and another whose clamps were completely disengaged. When towing the second time, I noticed a twisted pair wire hanging under the car between the muffler and the bumper. These items indicate, to me, the car was not assembled properly, perhaps why it is spending so much time in the shop. I cannot recommend any AutoNation dealership nor Mercedes Benz who has not called me back after filing a complaint with them in late December / Early January. They have my money and do not care, clearly.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

64 mile range, luxurious, beginning to disappoint

Eric B., 11/01/2023
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
35 of 37 people found this review helpful

This is an edited review after initially 5 star. Going into sixth week and some problems are beginning to make the ownership experience somewhat regrettable. On the plus side it’s luxurious with a great ride and I’m getting 64 miles per charge which is great, it’s like an EV with unlimited range. However, one of the features I was looking forward to benefiting from, augmented reality navigation, can’t be used in practice because it’s virtually impossible to search for a destination in the first place, so it’s back to CarPlay. And a terrible rattle has developed in the sun roof. The level 2 charger that came with the car has also developed problems. I’m souring on this collection of “features” that seem poorly tested and thrown together to check boxes on a feature list. Will update if anything changes for better or worse.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Quibbling about perfection

Pinellas Pete, 10/08/2023
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
29 of 31 people found this review helpful

I've had my GLE 450e for a month now, and its powertrain, transmission, interior (including the a/c system) are perfect: smooth and intuitive. I'd give it 5 stars, except for these quibbles: MB gave NO storage alternatives in the way-back when they filled up the rear with the PHEV battery -- it needs some cubbies and bag hooks; now, the tire-repair kit and portable charger just slide around with nowhere to go (even some Velcro tabs would help). Next, the purse/bag hook in the passenger footwell is missing-in-action. Next, the SUV is pretty high and, IF it does not come from the factory with the $600 running boards (which look very nice), there is no factory kit for dealer installation; my dealer quoted $5,000 to install post delivery, and strongly recommended against it (as if!). Finally (short list, eh?), exterior styling has some bogus fake elements that could easily have been made functional: the exhaust ports and the rear-end brake vents are totally fake; the front brake vents occupy about 1/10th of the allotted space but that space does not accommodate fog lamps or any other functional use. That said, I am very satisfied with the 2024 GLE 450e.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Stay away from the hybrid!

Frustrated owner, 02/02/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
18 of 19 people found this review helpful

If you are reading this I encourage you to really research the electrical issues with this car. There is a recall for a brake issue on a small number of cars and yes, that does happen so no big deal. As we are now learning through experience however this car has numerous other software issues. As soon as the weather got cold and damp issues started and the dealer is now “in contact with Germany” about them. They let slip they have another in the shop that has been there 11 months (that’s a patient customer!) with similar issues. Overall the car is solid construction wise and rides beautifully. The issues with soft brakes and “performance extremely limited” and turtle light and check engine lights however is frustrating. We bought it on faith and good experiences with the last two leases. This car appears half baked and not ready for prime time. Please note that our loaner Gas based GLE is very nice. I think this is a hybrid only issue.

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