This second-generation Mercedes-Benz GLA is a huge improvement over its rather compromised predecessor. It's comfortable and suitably refined for an entry-level SUV.
We weren't terribly impressed with the first-generation GLA when Mercedes introduced it for the 2015 model year. It wasn't particularly enjoyable to drive, nor was it very practical. Thankfully, the all-new second-generation 2021 Mercedes-Benz GLA addresses all of its predecessor's drawbacks and catapults to a much more favorable Edmunds ranking.
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The 2021 GLA offers all of Mercedes' latest technology features. The MBUX infotainment system, with its two available 10.25-inch screens and "Hey, Mercedes" voice assistant, is available along with a full suite of advanced driver aids and active safety features.
The cabin is significantly improved over the existing GLA, both in its materials quality and space. If you've sat in an A-Class sedan, you'll be familiar with the smart finishes on elements such as the air vents and the buttons in the center console. There's a lot more headroom than before too, and that's transformational for the driver and front passenger. You sit higher, with a better view through the taller and less severely raked windscreen.
Even as an entry-level SUV model, it's much more deserving of the Mercedes-Benz badge than before. Interestingly, Mercedes also has its new GLB SUV. It's similar in concept and price but offers more passenger and cargo space. But the GLB has blockier styling, especially in contrast to the GLA's sleekness. In any case, the new GLA is a solid pick for an extra-small luxury SUV and compares well against the Audi Q3 and BMW X1.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Good
7.9
out of 10
We drove the 2021 Mercedes-Benz GLA-Class on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
7.5/10
How does the GLA-Class drive? The GLA 250, which is the model we tested, should be more than enough for the vast majority of drivers. Power is appropriate for the vehicle size, and it gets up to speed with ease. Our front-wheel-drive test vehicle needed 6.8 seconds to hit 60 mph, which is an average time for an extra-small luxury SUV.
The engine and transmission are mostly smooth, though you'll notice some engine vibration from the automatic engine stop-start system when it first fires up. The transmission can also be a little slow to engage when you mash the gas for a quick burst of speed.
Around turns, the GLA is stable and secure. Less impressive were the numbers during our panic-braking test, where the GLA 250 needed a long 138 feet to stop from 60 mph. That's longer than the braking distances from some full-size trucks we've tested. We suspect that's due to a lack of grip from the economy-biased tires rather than the brakes themselves. On the flip side, we found the brakes very smooth during everyday driving.
Comfort
8/10
How comfortable is the GLA-Class? In close to base form, the GLA delivers a good amount of overall comfort. The MB-Tex simulated leather breathes well on hot days, and the seats provide plenty of support and cushioning for longer drives. Short and tall drivers should find the front seats to their liking thanks to the generous adjustment range and extendable thigh supports. Multi-contour seats with heating and ventilation are available as options.
The ride quality is pretty good too, with no harshness over road imperfections. Undulations can cause some moderate jostling, but the suspension strikes a good balance of handling and comfort. On the downside, road noise is noticeable and sometimes intrusive on coarse road surfaces. The engine sounds labored under hard acceleration, but it is otherwise well muffled.
Interior
8/10
How’s the interior? The ride height and sensibly sized doors make it easy to get in and out of the GLA even in very tight spots. The wide adjustment ranges for the driver's seat allow you to select a more upright or reclined position with no compromise.
The primary controls are logically placed and easy to read. You control many of the secondary features with the infotainment screen and take little time to get acquainted with. The cabin is surprisingly spacious and airy considering the GLA's sleek profile. There's plenty of adult-sized space in the rear too. Visibility out of the front as well as to the sides and rear is clear, which helps with safety and parking.
Technology
8/10
How’s the tech? The GLA gets high marks for its infotainment system and Apple CarPlay and Android Auto smartphone integration. Mercedes' MBUX system is one of the easiest systems to use, with multiple control methods (touchscreen, trackpad, voice control and steering wheel thumb controllers). Voice commands are accurate but sometimes take a moment to process.
Disappointingly, the GLA is pretty light on standard advanced safety features. Only frontal collision mitigation and a blind-spot monitor are included unless you spring for some costly option packages. That's a little surprising these days when a Kia or Toyota comes with a full suite of driver aids.
How’s the storage? Cargo capacity behind the rear seats is only 15.4 cubic feet, which is more in line with what we expect from a midsize sedan. It's accommodating but small compared to the cargo areas in some key rival SUVs. The low liftover height does make loading heavy objects easier.
Inside, there are moderately sized bins and pockets for your things. The cupholders feature some nifty spring-loaded tabs to better secure smaller beverages or personal items. A rubberized tray does a good job of holding a phone. It also serves as a wireless charging pad if you pick that option. Got small children? A rear-facing infant seat should fit without affecting front passenger space. The car-seat tether and anchor points are easy to find too.
Fuel Economy
8/10
How’s the fuel economy? The EPA estimates fuel economy for the front-wheel-drive GLA 250 at 28 mpg combined (25 city/34 highway). We observed 31.2 mpg on our 115-mile evaluation route that includes a fair amount of highway driving, indicating that the EPA's numbers are realistic. Overall, the GLA 250 is a little more fuel-efficient than rivals such as the Audi Q3 and Volvo XC40.
Value
8/10
Is the GLA-Class a good value? The GLA's starting price is reasonable but doesn't include some features you'll probably want. Be prudent with your picks and your GLA should come in under $40K. The GLA is built just as solidly as any Mercedes-Benz, though there is more hard plastic inside. The good thing is those pieces are convincingly grained and aren't placed where we'd normally come in contact with them. It's a definite step up from the first-generation GLA.
Warranty coverage is a fairly standard with four years/50,000 miles for bumper-to-bumper as well as the powertrain. Roadside assistance is covered for four years/50,000 miles, but Mercedes doesn't give you any complimentary maintenance like some other automakers do.
Wildcard
8/10
In many ways, the GLA looks and drives like a fun-sized version of Mercedes' bigger GLC SUV, and that's a good thing. If you don't need the extra seating from the GLB or the extra space of a GLC, the GLA delivers a lot of luxury and tech for the money. While it's not particularly exciting to drive, it does what it needs to in regards to comfort and refinement.
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2021 Mercedes-Benz GLA-Class trim level differences
The 2021 Mercedes-Benz GLA is an extra-small luxury crossover SUV that comes in four trim levels: GLA 250, all-wheel-drive GLA 250 4Matic, AMG 35 and AMG 45. Feature highlights include: Compare the 2021 Mercedes-Benz GLA-Class trim levels in-depth.
Which GLA-Class trim does Edmunds recommend?
Most drivers should be satisfied with the performance of the base GLA 250. Make sure to get the optional Driver Assistance package that adds some advanced driver safety features such as traffic-adaptive cruise control and lane keeping assist. The Premium package, with its bigger touchscreen displays, is another recommended pick.
The 2021 Mercedes-Benz GLA-Class has a 4 years / 50,000 miles basic warranty and 8 recalls. RepairPal gives it a reliability rating of 4 out of 5, ranks it #4 out of 18 among Luxury Compact SUVs. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
4 out of 5 stars4/5Excellent
#4 out of 18 among Luxury Compact SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$544/yr
vs. $559/yr for Average Luxury Compact SUV
Frequency
0.72x/yr
vs. 1.23x/yr for Average Luxury Compact SUV
Severity
6.1%
vs. 8.6% for Average Luxury Compact SUV
powered by RepairPal
Recalls
8 recalls found
Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
Recall Number:
23V732000
Number of vehicles affected:
42742
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Defect Consequence:
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Corrective Action:
Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters are expected to be mailed December 31, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Number:
22V365000
Manufacturer Recall Number:
2022060005
Number of vehicles affected:
234918
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Defect Consequence:
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action:
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060005.
Recall Number:
22V232000
Manufacturer Recall Number:
2022060007
Number of vehicles affected:
126443
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect Consequence:
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Corrective Action:
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Recall Number:
22V125000
Manufacturer Recall Number:
2022030006
Number of vehicles affected:
4
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG CLA 35 and 2021 GLA 250 vehicles. The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
Defect Consequence:
Reduced brake performance can increase the risk of a crash. In addition, detached brake components can create a road hazard, and increase the risk of a crash for other drivers.
Corrective Action:
Dealers will inspect and tighten the fasteners on the rear brake caliper housings, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Number:
21V354000
Manufacturer Recall Number:
2021050012
Number of vehicles affected:
343191
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect Consequence:
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Corrective Action:
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Recall Number:
21V102000
Number of vehicles affected:
36
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Defect Consequence:
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Corrective Action:
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall is expected to begin April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Number:
21V072000
Manufacturer Recall Number:
2021030005
Number of vehicles affected:
67
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Defect Consequence:
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action:
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Recall Number:
21V058000
Manufacturer Recall Number:
2021020025
Number of vehicles affected:
1292258
Defect Description:
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Defect Consequence:
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action:
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Mercedes somehow squeezed a big car into a small car! This tiny SUV is classified a subcompact, but I'm 6'1 and have plenty of headroom, legroom, and shoulder room front and back. It's high enough that it's easy to get into and out of and to see out of. It's built very solidly, has a peppy but full efficient engine, and 4-matic for Colorado mountains and weather. And the Burmester … sound system is just about the finest I've ever heard. The only negative is price, which rises quickly with options. Got mine for $47K and change with 4-matic, panoramic moonroof, premium package, and the Burmester. Feels a little high. But, hey, it's a Mercedes. And it feels like one, albeit in a small package.
UPDATE AFTER 6 MONTHS: Still very happy with this car - - manages the mountain roads over Loveland Pass in bad weather, comfy, fun to drive, enough room in the back for ski stuff or german shepherd (but not both). It was this or the GLB and having driven a GLB loaner (while my wife's GL was in for service) I made the right choice, driving dynamics of the GLB totally different - - more like a truck than the GLA which feels like a GTI on the road. My only wish? A 5 speed manual transmission option. Alas, the manual transmission is disappearing.
Much like another reviewer here, we had test driven both the Volvo XC40 and Mazda CX-30 Turbo. While they were both great cars in different ways, they both had major flaws. The Mazda had bland interior options which really only allowed for choosing seat and headliner colors, the infotainment system was frustrating and was only controllable via the dial-interface, the headroom and rear … passenger cabin is smaller than a Ford Focus's, the whole car's windows were tiny and hard to see out from. And for a $35k car, the cheap exterior black cladding was and odd choice. And the overall look of the car, in my opinion, is fairly bland. It genuinely looks like a Mazda 3 Turbo with a 3" lift kit. Still the interior looked and felt high-quality, and is a huge step up for Mazda in the CUV market
The XC40 was a complete mess. The tire-on-road noise was very poor, the infotainment screen seems to be a cheap knockoff of Tesla's, some interior parts are really nice and some were sourced from Fisher-Price, the door cubbies are lined with bargain-bin RV carpet material, and all of the infotainment controls are buried deep in the sub-menus of the annoying touch screen. Great looking and powerful SUV, but that's about it.
While the lower-tier 2021 GLA's lacks some of the features of these other two cars, the interior quality and design is far beyond what they offer. I understand some buyers loath touch-pad controlled infotainment systems, but the Merc's was fairly easy to use. Especially if you're an Android user, the mouse-style controls seem to mirror that of stock Android controls. But if you don't like it, the screen is easily reachable from the driver's seat, and is a touchscreen. The interior design is unique, but not entirely cohesive. I would say the Mazda's interior design is like a new/modern mountainside suburb, and the Merc's design is like those random housing communities near the coast in L.A. I like it, but to each his own. The seats are fairly firm, especially if you opt for the ventilated seats, but their design is fairly comfortable. The headroom will work for anybody under 7' tall, and mostly the same for the rear seats and rear legroom. The exterior looks like Mercedes took their GLC, and used a machine to shrink it by 30%, then added normal size wheels/tires. I personally think the car looks better with the standard 18" wheels than the Fast and Furious 20+ inch options, the base wheels make it look more like an SUV rather than a massive hatchback. It has fair power, and the 8-speet dual-clutch is great for shifting yourself, but can be sluggish in auto-mode in certain situations.
Yes, this is far more expensive than other small SUV's made in Asia, especially when you start adding options. If you are considering the 2021 GLA, I'd suggest sitting in and driving your other considerations, then go take the GLA for a spin. The GLA we purchased had an MSRP of $45k, but we were able to knock off around $3k through a common "SuperCostShopperMart" auto-purchasing program included in the membership. The other factor is the auto-industry's poor supply of inventory at the moment, and finding other high-demand small SUV's is either difficult, or equally expensive. It's a decent option, and the base-model GLA's are a decent middle-ground between the economy options, and the spec'd-up versions of the luxury models.
Reliability is a long-term question, and we're just not there yet...
At age 74, I traded my ferocious '19 Z06 Corvette M7 even up for a loaded 2021 GLA 45 AMG. I immediately noticed the comfort and manners of the Mercedes, and decided I could live with a 12.6 1/4 mile instead of the 11.0 1/4 of said Corvette. Of the 17 new cars I've owned, this is the best. Comfort, sportiness, decent fuel economy, utility. And with Race Mode, it launches HARD. I had no … issues with the new car, and it hasn't had to go back to the dealer for anything. And no rattles! Solid as a bank vault. Despite getting absolutely no press, I consider this as close to a perfect vehicle as there is, when you consider utility, comfort, efficiency, size, and performance. Is it more expensive? Sure, but it isn't unreasonably so. Have I mentioned that I love it??
I had been searching for an upscale small SUV for much of 2020. In early summer I researched and did 1-2 long test drives with a BMW X1, Volvo XC40, Audi Q3, Lincoln Corsair, and Mazda CX-5 and CX-30. At that time the all new 2021 Mercedes GLA was not yet in US showrooms.
None of the luxury brand vehicles available in early summer sold me for the price. The Volvo, Lincoln, and Audi were … all lovely inside and feature rich but lost me on the test drive. The BMW had the ride, handling, and powertrain I liked best (and the most straight forward infotainment and nav system to use when driving), but I couldn't find one equipped the way I wanted and was also concerned that that it was nearing the end of its model run and lacked some of the available features of the more recently redesigned competitor vehicles. The Mazda CX-5 was too big for what I wanted, but the Mazda CX-30 came closest to the feel of the BMW X1 at about 35% less MSRP so I bought one in July (you can see my review of it on this site). I had electrical system problems with it and was stranded three times, and was getting nowhere with the Mazda dealer who implied it was somehow my fault. I was frustrated and did not trust it, so I resumed a search in December that brought me to the GLA 250 4matic.
I have had the GLA 250 for about six weeks and absolutely love it. Zero issues or criticisms. The powertrain, steering, handling, and ride are exactly what I was looking for in a small, sporty, luxury SUV. I bought one pretty well loaded with most everything except the panoramic sunroof and AMG trim. Infotainment, navigation, and safety tech are all state of the art. The new MBUX interface is easy to use while in motion after a couple hours of study. While the Mazda CX-30 was good value and had a handsome interior, there is undoubtedly more content quality and features in the Mercedes GLA 250 that clearly differentiate the two.
The Mercedes dealer experience was probably the best of my life, and I am a senior and have purchased a lot of new cars in my years. I hands down would have bought the 2021 GLA 250 in July had they been available, and I am fortunate that I got a great trade value on my Mazda (only about 10% less than what I paid) that spurred me to proceed to flip it so soon.
Top Subcompact SUVs for 2021-2022 | Extra-Small & Easy to Drive – What's Not to Like?
Subcompact SUVs have been gaining in popularity over the last few years. For people who don't need or want the space of a midsize SUV or for those who just want to save a few bucks, a subcompact SUV is a smart and economical choice. These extra-small SUVs maintain that elevated ride height and utility of their larger counterparts, but their smaller size means easier… parking and better gas mileage. What's not to like? In this video, Mark Takahashi runs down our choices for the best subcompact SUVs for 2021-2022. From the Subaru Crosstrek, the new Chevy Trailblazer and Hyundai Kona to the more luxurious BMW X1, Audi Q3 and Volvo XC40, Mark gives a breakdown of each pint-sized SUV. What do we like and dislike about each? What should you know about them? How do they rank in each category? Mark explains all. So whether you're a first-time driver, you have a small family or you're just looking for something fun to drive, we've got you covered in this video of the 2021 Top Subcompact SUVs.