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Used 2013 Mercedes-Benz E-Class Consumer Reviews

4.5 out of 5 stars
44 reviews
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Pros
Cons
4 out of 5 stars

Not what I expected from MB

oldcentrist, 10/23/2013
updated 04/25/2016
2013 Mercedes-Benz E-Class E350 Sport 4dr Sedan (3.5L 6cyl 7A)
31 of 33 people found this review helpful

I leased a 2013 E350 sport sedan about 7 months ago. When I picked up the car the door had a scratch in it. Great, band new car, already repainted. TThen the car developed a pronounced rattle at idle. The dealer fixed it by adding felt tape along side the "fuel line". (!?) 6 months later I test drove a C300 and noticed it had less exhaust system noise/drone. I took the E350 in and they compared it to other E350 sedans and agreed my exhaust system was make an unusually loud droning noise. They contacted MB and were told that there were other complaints on this issue and that a "case" had been opened but there was no resolution yet. I was told to check back in 6 months!? UPDATE: I contacted Mercedes Benz US Corporate Headquarters and complained about the brush off by the dealer. The dealer contacted me the next day an ask me to bring the car back in. They kept it for 4 days and when I picked it up it was improved but still louder that many other E350s. I turned the car in at lease end and picked up a 2015 GLK 350. After driving the GLK for several months I have found it to be a much better vehicle. It has better visabillity, it's much quieter (both engine/exhaust noise and road noise), rides much smother, and is much more responsive (both acceleration and steering). It's also rock solid. When you hit a bump you hear a thump but no body vibration at all. It imparts a sense of real quality which was lacking in the E350. The looks of the GLK are, well, you either love them or hate them. But other than that everything else about the GLK has far exceeded my expectations. Unfortunately the E350 fell far short.

Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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4 out of 5 stars

Superb Car That Gets Costly As The Miles Increase

Cicero, 06/15/2020
2013 Mercedes-Benz E-Class E550 Sport 4MATIC 4dr Sedan AWD (4.7L 8cyl Turbo 7A)
11 of 11 people found this review helpful

My 2013 E-550 sedan was special ordered from the factory in Germany. This was a great way to begin ownership since I got exactly the car I wanted at a good price. I also got the MB factory tour and lunch as well as insurance and tourist registration for a couple of weeks. I covered 8 countries in my first days and drove it at 130 mph on the autobahn. It was a memorable adventure. After that I ended up keeping the car for seven years and 132,000 miles. Now about my ownership experience itself: I never tired of driving this car. It has an impressive visual presence. Interiors are the most important part of the package for me, and the E-550 is richly appointed. I had full leather in beige with glossy wood accents and driving the car was always an aesthetic delight. The interior stood up very well to the sunlight but this was partly because I have covered parking at work and I was careful about keeping the exposed parts treated with protectant. The E-550 handled with terrific composure on all surfaces and its twin-turbo 4.7 liter V-8 supplied effortless power. I have nothing negative to say about the driving experience. I always looked forward to making long trips in it. So here's the negative part. The car needed several costly repairs after the 50k mile warranty expired. Between 50k and 132k I replaced the drive shaft, replaced a coolant pump, replaced both turbochargers, replaced front-end sway bar links, and had a number of other more minor repairs. This was all dealer service and it became very expensive. The replacement of the turbochargers alone required pulling the engine at a cost of more than $10,000. Although I had intended to keep the car another year, given the track record of repairs I traded it in early to avoid any further expenses. It says something about my overall view of the car that I replaced it with a new 2020 E-450. This time, I did choose to extend the warranty to 100,000, given my experience with my 2013 model.

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Can't beat the quality

mipblue, 10/10/2019
2013 Mercedes-Benz E-Class E350 4MATIC 2dr Coupe AWD (3.5L 6cyl 7A)
8 of 8 people found this review helpful

I've owned multiple BMW, Porsche and Mercedes. I bought my coupe with 24k on it. It has run flawlessly now with 72k. Tires needed to be replaced twice; they say if you own a quality high performance car you can expect this. I go with Michelin A/S 3+. I would do it again in a heartbeat.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Flying Carpet

Jay, 04/21/2018
2013 Mercedes-Benz E-Class E550 2dr Coupe (4.7L 8cyl Turbo 7A)
8 of 8 people found this review helpful

If you are looking for a fantastic used car with True guts but you don’t want to get beaten up on long drives - The 2013 e 550 coupe is THE BEST - Everytime I strap in I know the real world feeling of what it must be like to be Iron Man... a very small turbo lag and bam - you are gone. Hold out till you find one truly pampered - mine had 18k miles and never saw rain or snow... so for 25 to 30k you can own a SUPER CAR and it ends up costing you less than any midsize loaded dog...

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

E350 4MATIC Sport

jbryanh, 09/14/2012
2013 Mercedes-Benz E-Class E350 Sport 4MATIC 4dr Sedan AWD (3.5L 6cyl 7A)
34 of 41 people found this review helpful

Moved up to the E-class from 2011 C300 4Matic Sport because I wanted a slightly larger vehicle. The E350 certainly accomplished that. Compared to the C300 sport the E350 ride is more comfortable but a little less "sporty". There is a some body roll noted when driving even mildly aggressive but not so enough to ruin the driving experience. There is plenty of power from the 302hp V6 and surprisingly reasonable gas mileage, thus far. Just like with my previous MB, I wanted a vehicle that stood out a little from the other MBs commonly seen. I opted for the sport trim (obviously), the 18" AMG twin spoke wheel package and rear deck-lid spoiler. Aside from appearance choices, I went with P2 p

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