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Used 2012 Mazda CX-9 Consumer Reviews

4.3 out of 5 stars
38 reviews
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5 out of 5 stars

Grand Touring Rocks!

crisrn, 08/01/2012
2012 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
11 of 12 people found this review helpful

We've had our CX-9 for just a week and we love it! It is very comfortable and it does not feel like we are driving a mid-size SUV. When going on the freeway, the accelerator is extremely responsive. The turning radius is surprisingly sharp, which makes parking in tight spots and u-turns effortless. The ride is also very smooth, even with the 20 inch rims.

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4 out of 5 stars

Mazda cx-9 Grand Touring awd

Donna G, 08/19/2015
2012 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
9 of 10 people found this review helpful

I love the vehicle and the mazda line of cars. The problem I am having is that I dont put a lot of miles on the suv and things are happening, things that I never heard of before in my life owning other vehicles, like; the heat shield bolts rusted off and Mazda had to put bolts back in to secure the heat shield $50.00 for 15 minutes. I think it should of been under warranty. I only had 30,000 miles on it. Then Sunday out and about my husband says something is wrong with the braks going to the floor. Today I take to service station and they tell me its the power booster unit. I call mazda and they say its under the extended warranty and it will be towed to the dealership from the garage. I only have 31,000 mile on it now. Then in the newspaper there is a recall on the suspension they can rust and come loose. when they had my car up on a rack they were showing me where my bolts rusted on the heat shield, they was a lot of rusted parts under my car!!! What else is going to go bad on my Mazda cx-9 Grand touring that I like a lot but might have to think about trading it in!!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

"Zoom Zoom" in size XL!

JasonR, 10/04/2016
updated 10/09/2018
2012 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
8 of 9 people found this review helpful

I wish I could have rated it 4.5 stars, because it deserves it. It isn't perfect (what vehicle is?) but it's an exceptional mid-size/large SUV and it's more fun to drive than anything in this class should be. Handling, acceleration and braking are all better than any previous car or SUV that I've owned. The ride was a little on the harsh side when it was new (it has 20" wheels/tires) and the road noise from the tires was noticeable. I replaced the factory tires with a set of Michelins at 28k miles and it is so much quieter and smoother but still handles great and performs well on wet roads. I drove it to Pittsburgh (from Atlanta) and back last February and got to see how well it performed in the snow. For a FWD vehicle with all-season tires, it was perfect. The few minor issues I have are technology-related (no USB port; Bluetooth setup is cumbersome, especially with some phone; and the process of opening the power liftgate with the remote is annoying- press unlock twice, then hold the 'open' button' for a few seconds). The fuel economy isn't great, but I knew that going in. I average about 18mpg overall. I bought mine new in 11/2012 (as a leftover 2012) and I currently have 66,000 miles on it. The only problems I've had were brake-related. The front brake rotors had to replaced around 10k miles and they were warped again (causing horrible pedal vibration) at 18k miles. They only offered to resurface the rotors at that point (which would make them thinner and more likely to warp again even sooner). I corrected the issue myself with a pair of $225 aftermarket high-performance rotors and they're still doing great after almost 40k miles. The power brake booster also failed in May 2015 and it was replaced under warranty.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3.38 out of 5 stars

Fun to drive, but not so reliable

wv_mazda, 03/19/2014
2012 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
13 of 16 people found this review helpful

We have a 2012 CX 9 and have enjoyed it until it was slightly out of warranty. The car has a strong motor and for a third-row vehicle is pretty fun to drive. It also performs well in the snow. The brake booster failed last week at 42,000 miles, nearly causing a traffic accident for my wife. This is a recurrent problem with the 2010-2011 CX 9. My guess is you will have problems with 2013-14 models as they hit 30-50k mileage, since the brake system is unchanged. It is unfortunate Mazda chooses not to address safety concerns in a family vehicle. I would look at the Hyundai Santa Fe in this class.

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4 out of 5 stars

Very nice luxury feel vehicle

Rndsummer, 12/19/2018
updated 01/23/2019
2012 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
10 of 12 people found this review helpful

Bought the car with 60k on the odometer as I needed an AWD vehicle for my daughter to take to school. Have other Mazdas and they have always been reliable. This car is a pleasure to drive and the Grand Touring trim level and ride quality is excellent. I am extremely diligent with car maintenance and wanted every single fluid and service done after I purchased the car. Alot of the fluids are considered lifetime and sealed by Mazda and thus makes it a little difficult to change. The car does not even have a transmission dipstick. Mazdas idea of lifetime and my idea of lifetime are certainly different. Mazdas lifetime is probably anytime after the warranty expires. The transfer case is the weak spot in these cars and regular fluid changes, in my opinion, would certainly extend its life. Not an easy car to work on but definately a beautiful and nicely appointed vehicle that should last a long time with diligent maintenence.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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