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Used 2017 Mazda CX-5 SUV Consumer Reviews

4.4 out of 5 stars
107 reviews

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Pros
Cons
3 out of 5 stars

Stiff ride, noisy on coarse pavement

Timoteo , 09/08/2022
2017 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful

This car has a stiff ride. That's great on smooth roads but Houston's crummy freeways are kidney-pounders in this car. The body movements tend to be quick and you will definitely feel the bumps and potholes. I'd love to see adjustable suspension or air suspension as an option on this car. It's pretty quiet around town and on new pavement at all speeds but coarse pavement results in a loud interior. The last decibel measurement I took on coarse pavement was 75+ db - pretty loud for a car interior. . Handling is great- it feels almost as good as a Miiata! When I'm driving the seat seems comfortable but when I ride in the passenger seat I find it uncomfortable after an hour or so. It's a good car but it could ride a lot smoother and be more quiet inside.

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4 out of 5 stars

Great Vehicle Overall

Mister Right, 03/12/2025
2017 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful

We have had our Mazda CX-5 for a while now. It's been a good vehicle to own. We have only had the infotainment replaced twice due to the ghosting issue, selecting by itself. Mazda dealer replaced entire unit with an upgraded screen. Red paint is not durable enough. The car was hit by a large bird in the front driver side fascia which resulted in a complete shutdown of the vehicle. We had to get some non-damaged panels repainted to match the new fascia paint. We inquired about getting the whole car repainted at a cost of over 10K!

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4 out of 5 stars

Excellent vehicle except for one thing!

Dave Jones, 03/08/2023
2017 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful

I bought a 2017 Mazda CX 5 Touring brand new. This is my fourth Mazda vehicle. Love their cars… fun to drive, stylish, comfortable although my Mazda 6 (2011 and 2015) have considerable road noise…Other than that they have all 4 been excellent cars. However, in the last 6 months my CX 5’s infotainment system has been getting very “buggy”. It is especially problematic in cold weather until the car warms up. Evidently this is quite common. YouTube has a lot of videos showing different fixes for the problem. I contacted Mazda USA but of course it’s “past warranty”. I would have bought another Mazda but this has made me reconsider Mazda’s products. I hope this is not a sign of a wider problem! Other than this I really have no complaints. I feel their cars are still excellent. My only wish is that Mazda would recall these cars and fix the problem rather than saying “go to the dealership, pay hundreds and hopefully it will all be fine”.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2017 Cx-5

Crystal, 03/08/2024
2017 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful

Love everything about this car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2017 CX-5

Mary, 02/07/2018
2017 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful

I leased a 2015 CX-5 for 3 years before buying a 2017. Best car I've ever had!

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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