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Used 2015 Mazda 3 Hatchback Consumer Reviews

4.4 out of 5 stars
39 reviews

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5 out of 5 stars

First 3 months have been great. Update

mortar1, 06/13/2015
updated 06/19/2017
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
47 of 48 people found this review helpful

I'm a two car guy and passed on one of my cars to my sister and decided I needed a second to go along with my BMW z4. For the past 20 years I've used Subarus as my second car and have loved both of them--a Legacy and then an Impreza. It took me a year or so to decide on the Mazda 3 though it was a front runner all along. I wanted to get another Impreza but it had less horsepower than my 2009 model, and I didn't want the CRT transmission. BMW 3 series was high on my list--but I just couldn't justify the cost against the 3. The driving dynamics are almost as good and there are just so many more features, particularly safety, on the Mazda. It's a lot of fun to drive. Update: I've had the car now for over two years, and have some things to add. It's hot in Texas and I'm amazed at how good the air conditioning functions. The car still handles superbly and is a pleasure to drive. The surround sound music system works very well. People note that it still has that new car smell. Pickup is excellent! The seats are very comfortable on long trips. One oddity is that if the door windows are wet, as from morning dew or rain, and you lower and raise them, the water is not wiped off. Brakes are excellent. I remain amazed at how good this car drives--the handling is lots of fun and I never tire of getting it. Of the features, the ones I especially appreciate are the backup camera, blind-side monitoring, and keyless entry. I will have these features in all future cars. My gas mileage is not great--26 or 27 mpg--but most of my driving is in the city and I tend to have a heavy foot when the light turns green. If I drove like a normal person I'm sure it would be much higher, cause I actually tried it. Also, driving on the highway provides great mileage. One last thing--transmission is first rate--it's so much better than driving a cvt transmission. My other car is a manual--and I probably won't return to a manual if I've got an automatic as good as this one.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.88 out of 5 stars

A Fun, Practical Car for Anyone

jmoyer11, 05/22/2015
2015 Mazda 3 i Touring 4dr Hatchback (2.0L 4cyl 6M)
15 of 15 people found this review helpful

Owner of i Touring hatchback w/ 6-speed manual for 6+ months. I have had no issues & I enjoy owning this beautiful car. I've averaged 33.1 mpg overall with an assertive driving style. I can say that I do NOT regret choosing the 2.0L engine. It is quick & punchy. The only time I have noticed a lack of power was when I was hauling 3 other adults & their luggage on hilly terrain. What sets this car apart from the competition is its driving dynamics. It is a more fun & engaging drive with excellent steering feel. It is confident in corners & feels very light. I absolutely love this about the 3. Other cars in its class fall short of the 3 here. Its quality exceeds its price tag.

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5 out of 5 stars

Zoom Zoom - Great all rounder

Chopper, 02/15/2016
updated 03/01/2021
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6M)
11 of 11 people found this review helpful

I've owned this car (Mazda3 S GT hatch) for a little over a year; and so far it's been a great car all around. It's really an awesome vehicle for the class. The driving dynamics are excellent (fun to drive and handles well), and the steering is most precise I've ever used. Mazda is also still willing to offer a manual for us enthusiasts to enjoy. The interior is really good, especially for the class, and I find it comfortable. Mazda did a really good job with the gearbox, the shiftier feel is good, especially for a cable shifter. The engine is very good for a 2.5...you can keep it down low if you want mileage, but if you keep it above 3k you can really throw yourself around. Still smooth near the readline. What's so great is you get all that in a package with excellent utility (if you get the hatch), and real world MPGs that match the sticker. You also can, for a reasonable price, get all the important options (Xenon headlights, seat heaters, blind spot monitoring, rear camera, etc) that previously weren't in cars of this class. I haven't really had any issues with the infotainment systems, I think they finally sorted that out. My only gripe is that I wish the car had better tires from the factory, but to be honest, I have never found a factory equipped tire I liked in any brand. You can always get a better tire, and for less. Sure, you could get another Japanese brand, but this one is a lot more fun. You want this car? Go get it. 08.24.2016 update - So far, not a single problem. Great car. 02.27.2017 update - Still no problems, still really happy with this car. 08.28.2018 update - Same as it ever was, still a great car, still no problems. 02.28.2020 update - Same as it ever was, still a great car, still no problems. 08.28.2020 update - Same as it ever was, still a great car, still no problems. 03.01.2021 update - Same as it ever was, still a great car, still no problems.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Still really like the car 60K miles

R Nieske, 07/12/2016
updated 07/16/2020
2015 Mazda 3 i Sport 4dr Hatchback (2.0L 4cyl 6A)
11 of 11 people found this review helpful

Car has been great. Love it. Best looking of the Mazda 3's

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

New Car Owner

mememe9, 04/08/2015
updated 11/12/2024
2015 Mazda 3 i Sport 4dr Hatchback (2.0L 4cyl 6A)
10 of 10 people found this review helpful

Only had the car 4 months. But generally pleased with it. It is slightly wider and taller than a Honda Civic, but a little shorter. Nice to be a bit higher up. Good sound system. Controls nicely designed, though all the do-dads take a bit of time to get used to. Only knocks as far as I'm concerned are the back seat is a bit small and so far the mileage has been disappointing. However the car is still getting "burned in", so the jury is still out on that one. I've had the car now for a little over 3 years. Still functioning well. Gas mileage good on the highway, but at best average in the city. It is a nicely designed little car. As per above, the back seat is a bit tight. Okay for small kids. But a bit of a squeeze if you have tall adults. It has a GPS I never had installed. That probably isn't a great buy as after 3 yrs you pay for map updates. I can't see that feature having a long life what with GPS in phones now a days. So I'm glad I didn't take it. -------------------------------------------------------------------- Update Oct 2017 Car is still running quite well. Milage? 5.5 - 5.3 Liters/100 km under "ideal" conditions highway; 7 - 8 Liters/100 km in the city. Car has a reasonable amount of horsepower under the hood so you can boot it if you want. Overall, no problems. Car has approx 29,000 km. -------------------------------------------------------------------- Oct 2020 Car has about 61K km on it. No real problems with it, though it has had a fairly gentle life, hiding away in an underground garage most of the winter. The rear-view camera is a very useful feature. Also, the cruise control. The engine has enough power such that if you need to floor it, such as when you get on the highway, you've got it. The only complaint I have is the back seats are a bit small. So if you are regularly going to have people in the back seat, you might want a slightly bigger car. -------------------------------------------------------------------- 2022-04-13 The car has had a relatively easy life (only 74Kms on the odometer, or 46,000 miles). The only "surprise" I had was last fall the engine light came on and . . . well, off to the dealer. A heat sensor had failed on the engine and a bit of cash had to change hands. I was a bit surprised that this wouldn't have been covered by some sort of recall. But I guess they figure an electronic sensor failing after 7 years is "normal". ------------------------------------------------------ Update 2022-10-14 Mazda 3 is still working fairly well. The car is nearly 8 yrs old and has about 78K on it. Normally it is parked in an underground parking garage in the building I live in. It probably gets out into the ice, snow, salt during the winter (Jan --> Mar) maybe something like 50 times. So not too hard a life. Last year, despite being taken 2 X a year to Midas Muffler, when I took it back to the dealer for a thorough checkup, the mechanics found that the brake pads had worn out and the rotors needed to be replaced. I was rather shocked as I'd assumed, y'know, Midas would have been regularly checking the brakes. But when I checked my service statements, nothing was ever checked off wrt the brakes. That's a real head-scratcher, as normally all garages and what-not do a "free check" on things to try and find things that needed to be fixed. (So, not the fault of Mazda or the dealer on this one.) But the engine light came on this year and I took it back to the dealer who diagnosed that the sensor on the engine had failed. I was a bit surprised that "this sort of thing" wouldn't be covered by a warranty. But it wasn't. Despite its easy life, the car is getting a little old and, as we all know, the bills when you take your car in for service start creeping up. My only complaints about the car itself are: a) The back seats are pretty tight if you have adults (or teenagers) sitting in them. b) Occasionally when my wife and I go on a trip where we need to take a bunch of stuff with us, the car is pretty darn full when we've finished packing everything in. 2023-05-06 -------------------------------------------------------------------- The car is about 8 1/2 yrs old with about 80K milage. Mostly routine maintenance so far, aside from the engine light thing and brakes (mentioned above). 2023-Nov-08 Car is still running well. So no great problems. The only important thing about the car to note is that the back seats are a bit cramped. They are okay for small kids. But adults, for instance, can fit. But it is a bit of a squeeze. And when we have gone away on a trip with a lot of luggage, the car is definitely full. So if you are interested in this car (and the design hasn't changed much over the years), keep those things in mind. 2024-11-08 Car is now up to 91K and nearly 10 yrs old. No major issues. A couple of minor/not-all-that serious problems, however: a) As previously noted, a sensor in the engine compartment had to be replaced. It looked like something that "ought to have" been covered by a warrenty. However, it wasn't. But the "Check Engine" light went on, so I pretty much had to take it into the dealer since I didn't know what it was. b) The rear camera has gone off a couple of times. Usually it works again the next time I put the car into reverse. I've received 3 notices that this is something that is covered by a recall. However, when I take the car into the dealer, they always say they don't have the part. I have to wonder why they keep sending me notices to bring my car in when they can't do anything. c) About 2 months ago, the driver's side window suddenly wouldn't go down. I took it into the dealer and, it seems, the oil in the motor that raises/lowers the window had become all gunky and so the motor had siezed up. The dealer cleaned it all up and the window is working again. But a few hundered dolllars then escaped from my wallet. As cars get older, more things need to be fixed.

Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Just Purchased

lithium76, 06/08/2015
updated 06/09/2016
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
10 of 10 people found this review helpful

I was the owner of a 2013 Mazda 3i Touring, the 2015 S - Grand Touring is a HUGE departure. The interior and feature are that of a much more expensive car. I've owned an Audi, BMW and Lexus, and the fit and finish rivals them, not to mention, the $2200 tech package includes items that would cost 2-3 times as much on a German car. The 2.5L is punchy and has a nice note to it. I am VERY happy with this purchase.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Bimmer on a Budget.

mimazdaman, 01/21/2015
updated 01/23/2018
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
22 of 25 people found this review helpful

Just turned in my 2012 Mazda 3 GT hatchback which I thought was a great car . . . practical but sporty. My few minor complaints have been addressed by this new model. Better styling, particularly up front. More power , especially when in sport mode. Six speed transmission. Really wanted the manual, but left that to my Miata. Back up camera. Shopped this car against a BMW 4 series Grand Coupe. Almost as much car at half the price! 1/23/2018 Just completing 3 year lease . . . can't say enough good things about this car. Good looking, sporty, practical and reliable. I have had no problems with this car. A bargain at $26,000 for a fully loaded Grand Touring. It would be perfect if they offered all-wheel drive.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

The Very Best Bang for your Buck out there!!!

Stacy, 09/23/2015
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6A)
7 of 7 people found this review helpful

This car is so loaded with safety features that when I traded my 03 Jeep Gr Cherokee I insurance actually lowered!!! This car has features that you would find mostly on the high end cars. Blind spot monitoring, rear back up camera, cross traffic alert and that is just to name a few. I drive 20 miles to work each day, and the gas mileage is spot on. I love the car overall and would buy this car again if i had to do it all over again!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

mpg overall mileage not to good theses days

chuck williams, 07/01/2016
updated 01/13/2025
2015 Mazda 3 i Sport 4dr Hatchback (2.0L 4cyl 6M)
6 of 6 people found this review helpful

bought the mazda3 hatchback on basis of unanimous positive reviews, the extra cargo space in square feet from the sedan, and the skyactive engine which purportedly yields 40 mpg highway (in hatchback version w/ the 2.0). turns out that even with very conservative driving habits and driving mostly highway miles, I am NOW getting around 28 mpg combined, or around 320 miles on a tank. it is for this very reason that i purchased a subaru outback for my new 2nd car, instead of the mazda cx-5 i had originally intended to buy.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Good but not Great

Luke, 08/31/2015
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
9 of 10 people found this review helpful

Like: 1. The eye-catching exterior design. 2. Simple minimalist interior layout. 3. Responsive and peppy engine and good steering. 4. Relative good fuel economy. 5. Safety technology(blind spot monitor, Back-Up Cameras, cross-traffic alert, Heads-up display) Dislike: 1. Dashboard cracking noise and popping plastic noise (been to dealer three times and have parts replaced twice, but still cannot reduce the noise) 2. Prominent road and wind noise 3. A-frame pillar blind spot 4. Headrest is hard and too Far forward. Long distance driving will cause sore neck(neck pillow doesn't help much).

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.75 out of 5 stars

2015 Mazda3 ITouring 2.0L Manual

dmc15, 04/29/2015
2015 Mazda 3 i Touring 4dr Hatchback (2.0L 4cyl 6M)
5 of 5 people found this review helpful

I've had the car for 6 months now. Car is outstanding for its class. I get 36 mpg on average. Tech package (Bose sound system, moon roof, side view monitoring) really adds value. Regular 16" tires offer a pretty smooth ride. Fun sporty car to drive.

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5 out of 5 stars

Upgraded from 2012 Mazda 3 iGT

GaryODS, 12/31/2015
updated 01/10/2022
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
5 of 5 people found this review helpful

We had a 2012 Skyactiv GT Hatchback that we liked very much. I had seen the new 2015 on the street and just stopped by the dealership to compare with what we had. To attain the comparable trim level we needed to go to the sGrand Touring hatchback. WOW what a difference. I'm 6'6" tall and this is my wife's car which means I ride in the passengers seat often. The first HUGE change I haven't seen mentioned before - the dash in the 2012 tapered in toward the center console. Sort of defining a personal area for the passenger EXCEPT for us tall folks. This meant that I had to ride with my legs always pressed toward the door. Big bumps and the fear of and accident forced me to protect my knees in this riding position. In the 2015 the dash goes straight across, this alone would have been enough for me to agree to the upgrade. There seems to be more head room also. Cargo area is about the same even though the styling makes the car appear lower and wider. The 2.5 SkyActiv engine's additional torque makes a difference, it's smoother and more capable in town and doesn't require the high RPM's to get this extra oomph and it does less shifting to maintain speed on the road in cruise control. The 2015 also is quieter, and has a more solid feel (like doors the close with little effort and less road noise). We bought our 2012 with the Technology package, the 2015 sGrand Touring came with all those upgrades and more. The rear camera parking assist is useful, the added utility of the cross traffic backup sensor has also saved us stress. The dashboard display is so much better than the dinky display that was embedded in the dash on the 2012 (pretty much useless). The audio system is also improved, the bluetooth has been upgraded, with a smartphone as your music source we enjoy road trips more. All this and the sale price that was only $91 higher than the price of the new 2012. Seemed a no brainer to us. *** Update 1/2020 - We have had no issues with this car mechanically, the only issue was the tires (Dunlops) which weather checked and had separations at the point where the tread and sideway meet. This happened @ 30K just outside the warranty period. This struck me as strange because the car has always been garaged. Update 8/2021 Sold the car with 36K on the clock for $16K, normal maintenance was all that was required for as long as we owned the car, it never disappointed us and got really good mileage. Replaced it with a PHEV AWD SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

40,000 miles a year driver

Drew, 06/25/2016
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6M)
5 of 5 people found this review helpful

As you can tell I drive quite a bit, I've had this car a little over a year and have 41K miles on it. Am I happy with this purchase, sure am. Has a few quirks but all in all pleasantly surprised. I've owned probably 20 cars or more so I have tried quite a few. I got the smaller motor due to my driving tendencies and the annual mileage I drive and after a year and 40K miles I pretty consistently average around 35-36MPG can I get more, sure, can I get less, also true but I would consider my driving....spirited. I also don't run on the 16" wheels on this model the grand touring i hatch back, I ordered with the car the mazda 18 wheels as on the GTS as I personally though the 16" wheels looked well less than adequate in the wheel wells. Bluetooth is actually quite good, radio not so much, fair in regards to reception quality, quality of sound on this model however is top notch. Use a CD or pandora, you'll never worry about the radio reception. Again bluetooth quality is top notch however on some rare occasions (maybe 10-12 times in the last year and more lately) caller will drop off without notice and entire entertainment system will actually fully reboot as if you started the car. Albeit it rare it can be annoying, dealership says they can't recreate the issue and I said yes because it is rare. In any case once rebooted it is back to normal but it happens on average 1-2 times a month lately. Other than that I wish it had more power and the excessive wind noise at speed (which is actually quite loud comparatively speaking) I have no issues, if you like to drive...this is the first compact I would consider a driver's car. So much so that I am actually thinking of trading it in already for the S grand touring manual model.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Glad I got the Manual!

Jackson, 10/23/2015
updated 04/23/2016
2015 Mazda 3 s Touring 4dr Hatchback (2.5L 4cyl 6M)
4 of 4 people found this review helpful

Have the 2015 2.5 s touring w/manual trans, which evidently was the only year one could get the 2.5/s version with the manual. Lucky. Only driven about 2,500 miles so far, but overall MPG is 34.8 (city/hwy combined). That is based on the actual gas consumed / trip odometer (i.e., not according to the fuel economy "app" which, interestingly, always indicates a couple MPG's lower). Note: I noticed an abrupt change in MPG lately, which I assume is due to the switch to the winter gas (last few fill-ups: 36.5; 37.2; 36.2; 32.5; 33.4). Anyway, I agree with most reviewers about the fit and finish, look, and feel of the car. All excellent. The one thing that surprised me most (in the negative column) is the lack of automatic lights. Even my stripped-down Corolla had that feature! After all those years of never turning my lights on or off, I know I'm going to head out without my headlights on at some point. So strange to leave out such a feature, especially since it's not only convenient, but also a safety feature. Bottom line: Great car at a great value.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Incredibly reliable low cost transportation

Colin, 03/16/2021
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6M)
4 of 4 people found this review helpful

Had the car since new, just clicked over 280000 km. Still get 6.0-6.5 L/100km. Everything still works as new. I bought the extended warranty, never used it. Never a repair outside of regular maintenance for brakes/tires/wiper blades/ oil changes/trans fluid changes. Awesome cost of ownership. Didn’t have to replace front rotors until I hit 265000 km. Only issue I’ve ever had is the touch screen went for a $&@“. Then I found out it was covered under a recall, extended warranty out to 7 years! Maintenance is easy, software and Nav updates are easy, interior holding up well. It’s hard on tires but that’s my driving style, corners like it’s on rails. I’m 6’4”, 270 lbs, and I can drive all day and be comfortable. I’ve driven it from coast to coast in Canada....no issues whatsoever. Best car I’ve ever had, beats my previous bmws and Mercedes hands down.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Fun to Drive

Henry Blank, 11/17/2015
2015 Mazda 3 i Touring 4dr Hatchback (2.0L 4cyl 6A)
3 of 3 people found this review helpful

I think this is a very good car in many respects: Excellent fuel economy, fun to drive, great electronic driving features, love the rain sensoring wipers and rear cross traffic alert.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Love it Except....

Tom, 09/26/2016
updated 03/29/2021
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6M)
3 of 3 people found this review helpful

I have had my Mazda3 hatchback a year now. I love the car with the exception of the navagation and rear view camera. The first problem was the navagation which is a TomTom. I prefer Garmin because I think it is easier to work. The TomTom doesn't cancel the trip when you turn off the car or even after you reach your destination. If you forget to cancel the trip it keeps trying to get you to the last destination. This isn't really so bad except once you start out again you can't cancel until you put the car in park. Not horrible but an easy fix for Mazda. The real problem after about 6 months, the rear camera broke. Dealership spent four hours trying to fix it before they decided to replace the whole unit display which took another two hours. It was cover under the warrenty which was fine. Now yesterday the camera broke again one month after the warrenty expired. Calling the dealership today and hope they will fix for free. Love the car not so much the electronics. Update: I have now had the car for 2 1/2 years. It took Mazda four tries to fix the camera problem. This was not the dealership but Mazda who insisted replacing every part but the one the dealership and I said was the problem. Cost Mazda more money trying to save money. Still 2 years later I still love my car. Update: The car is now four years old. I have 24000 miles on it now. I know I don't drive much. Love the car and have had no problems since the camera was fixed. Update! I have had my car 5 years now with only 25,000 miles and haven't had any other problems. Still love it.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
2 out of 5 stars

So disappointed with my 3rd Mazda purchase

dD, 01/20/2018
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6M)
10 of 14 people found this review helpful

We bought our 3rd Mazda in 2015, since we were very happy with the first 2 models (one Mazda 5 and one Mazda 3). Pretty much right from the get go we noticed severe quality differences to the first 2 Mazda's we have owned. Within 1 month of having the brand new car one of the plastic hinges of the arm cushion over the center storage area broke off clean and need to be replaced. Pretty soon after that 1 of the small knobs that hold up the string of the hatchback privacy cover broke and needed to be replaced as well. About half a year into owning the car we notices hairline cracks inside the display on the center console. We did not think to much about it and waited, unfortunately too long, it turned out. When the cracks got more severe and were now starting to impair some of the information displayed on the screen, we went back to the dealership. There we were told we were just too late, that our warranty had ended in the meantime and that we would have to pay for the replacement of the screen (around $800-900). This was very disappointing/surprising news, since the cracks are clearly within the screen and not on the outside, which makes it clear, that it must be a production error and not our wrong doing. After talking to the service supervisor at the Mazda dealership we purchased the car from, he took some pictures of the screen and said he would talk to Mazda direct and ask if there is any possibility of us getting a screen replacement through Mazda. Unfortunately that was the last we heard about that topic. Acknowledging that we should have gone to the dealership within our warranty period, we cut our loss and gave up. Over the next 2 years the display continued cracking and makes our car now look like an old car. The software that is displayed on the screen is completely malfunctioning. While being dialed into a radio station the car/software starts skipping through all the buttons on the screen changes our station to one specific station. When we then try to dial back into any other station the same thing happens all over. When we use the phone function the software presses the mute button on its own over and over throughout the conversation which makes it impossible to carry on any phone call. This is extremely frustrating when I am on a business phonemail. The cars software has also dialed into the settings on it’s own while we were driving, changing settings on it’s own. All this is very dangerous since it all happens during driving. When you are alone in the car, you can’t pay attention to battling the cars software or what the car might be changing in your settings, while still paying attention to the traffic. When we went back to the dealership with this problem we were charged $163 for a software update (which I quite frankly would have expected to be free). The car performed fine for 2 days and then started doing the same thing all over again just a lot worse. There are moments were the controller doesn’t even let us change anything manual anymore because the software is so rapidly skipping through items that at this point it seam like a hazard to drive with this car. After having gone back to the dealership again, we were told that the problem scan results need to be sent to Mazda in order to evaluate what it is that is wrong with our car, but most likely, they said we might need a new screen or module for the screen which would run is around $800-900. And all this after just having spend $163 for a completely useless software update. To say the least we feel very let down by the dealership as well as the company Mazda and have decided that this will be the last Mazda we have purchased. We also don’t feel like we can recommend the brand to our friends and family anymore since there ha been such poor help/service. Everyone that gets into our car comments on the cracked screen and is shocked to here that our car is only 3 years old.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Zoom Zoom Indeed Version 2.0

GBA47, 08/07/2015
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
9 of 13 people found this review helpful

In June of 2010 wrote in enthusiastic review of my then new 2010 S Sport hatch with manual transmission. Some changes in my financial situation allowed for an upgrade. In November, I purchased a 2015 SGT hatch with tech package. The most obvious improvement is in the quality and materials of the interior. The front, forward of the B pillars would not look out of place in an entry level luxury car. The Almond / Black seats look fantastic, and are all day comfortable too. The car is considerably more refined, most notably in the quietness and power delivery of the engine/transmission. The gas mileage is a major improvement too. I'm getting 24 to 25 MPG around town, and 37 plus on the highway. While I don't hot rod as much as I used to, I don't hyper mile either. I run at the speed limit at the least and most of the time with the AC on. I only have a little over 6,000 miles on the car and since the 2010 continued to improve in this category until 15,000, I would expect it continue to improve. The car is overall is smother, a bit quieter, a bit better riding, and a more relaxed cruiser. What hasn't changed is how the car drives. It's as fun, engaging, and satisfying as the 2010. Even though I'm a life long manual transmission fan, I'm really starting to like the paddle shifters. The problems, a noisy right rear shock was replaced under warranty. The infotainment system has had its share of issues. None of these has shut the system down completely, and all either cured themselves or were cured by shutting the car of and restarting. I've been told by my dealer that a major OS revision is in the works. Complaints, a little more sound deadening please. What happened to the door storage pockets, and who shrunk the center console?

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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4.63 out of 5 stars

Almost like an Audi

newmazdaowne5, 12/14/2014
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6M)
35 of 57 people found this review helpful

I have had my hatchback for a month and am very happy with it. I am getting 34 mpg in mixed driving. The 2.0 has adequate power with the 6spd. A little more power on the freeway is nice, but 3rd gear does the job. The ride is very smooth and interior noise is less than my old GLI. Overall this car feels like the old generation audi A3 but with more features. This quality and interior feel is very good for the class. Handling is good with a compliant enough ride. The technology including blind spot monitoring and navigation is absolutely worth it on the GT trim. I don't know why anyone would not get the hatchback version.

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5 out of 5 stars

Like they say - excellent value and ZOOM ZOOM

Samantha, 02/20/2017
2015 Mazda 3 i Touring 4dr Hatchback (2.0L 4cyl 6M)
4 of 5 people found this review helpful

This car is a great value. I drove a Honda Civic for a while, but it felt very puny and wobbly on the highway and when handling curves or driving in the rain. I traded up to a used BMW so I got used to firm handling and a safe, powerful ride. That's the Mazda 3, but way less money and no expensive, frequent maintenance because it's not overly designed. The standard transmission is the smoothest I've ever encountered, with an amazing anti-rollback feature for when you're stopped on a hill. The interior controls are so easy to operate. I've had no repairs so far. MPG is great. I haven't been keeping track of the specifics, but I rarely fuel up. It's really zippy and fun to drive, but it feels incredibly solid and safe, like a bigger German car and not like any other smaller car I've driven (Corolla, Civic, older Mazda Protege). Excellent in the city and excellent on the highway. No problems with light snow and heavy rain. CONS: The cloth seats are not the most comfortable on the market, and my experience with the standard transmission is being the driver is a much better experience than being the passenger.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

What an awesome sporty car!

Karen, 10/23/2015
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6A)
9 of 14 people found this review helpful

I have only had my 2015 Mazda 3 hatchback for about 2 weeks, but I am totally in love with this car! This is my 3rd mazda(had a Mazda Protégé years back, and just traded in my Mazda MPV minivan). I wanted a smaller car now that my kids are getting older. All of my Mazdas have been great and this one takes the cake! What a fun car for the price! Looks like an expensive car for a smaller price. Love the detail stitching inside the car. Still getting used to all the bells and whistles on the car since I have never had one with navigation, Bluetooth, etc. Love the 4 free months of Sirius also. The ride is so smooth, and goes over bumps nicely. Goes around corners smooth too. I am loving the sunroof and heated seats as well. So much for your money with this car, and how can you go wrong with a Mazda? In my opinion, they are the best made cars out there. I would highly recommend this car to anyone!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Mazda 3 Rocks the Segment

Andrew, 05/18/2016
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6M)
2 of 2 people found this review helpful

From the moment I drove off the lot to now, almost one year later, I absolutely love this car. It's pleasant to drive, has a premium feel, and beautiful design in and out. It's a solid performer, but this little engine that could is held back by the fuel economy focused manual transmission gearing. Still, the shifts are satisfying and clutch feel is pretty good. First and second gear can be a bit tricky, but it does at least hold itself when starting on an incline. Interior design is upscale and shows good restraint in design. It's just flashy enough, with some shiny bits and soft touch plastics. I do love the front and center tach, and the red stitching throughout. The seats are comfortable and supportive, and interior room is ok. The back can be a tad tight if you pack four adults into this car. Gripes are minor. While I appreciate the heads-up display, I'm annoyed that there is no way to turn it off. You can only stop the display, but the panel will remain lifted which makes little sense. If you're not in your audio screen in the infotainment system, you will not see what station you're on or what song you're listening to. Lots of other cars can accomplish this, so I was disappointed when I realized this car can't. The infotainment system is otherwise great, when it works. System crashes and random reboots are more frequent than I'd like, however. Overall, this is an excellent car with minor glitches and quirks. This is my first Mazda, and I tell anyone I know to look at Mazda for their next car, as they truly make a superior product.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Honda/Acura loyalist switches to Mazda

rcn, 08/18/2018
2015 Mazda 3 i Touring 4dr Hatchback (2.0L 4cyl 6A)
2 of 3 people found this review helpful

In 2015 I gave my wonderful and reliable 1996 Acura Integra sedan to my daughter, and searched for a hatchback that would compare favorably to it. I was disappointed until test driving the Mazda 3i and immediately falling in love with it - as I had with both my Integras (the first was a hatchback bought in 1986). Mazda managed to improve both performance AND gas mileage (40 mph on freeways), on its 3i, which is zippy, has a great turning radius, and has excellent safety ratings. It's truly fun to drive and a great value.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Mazda Drives Like it Mazda

Steven Wiker, 04/25/2016
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6A)
2 of 4 people found this review helpful

My only regret is that I don't have adaptive cruise control, assisted parallel parking and Apple Carplay. Other than that, the car is a dream.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Lots of small annoying issues

Mazda owner, 01/31/2020
2015 Mazda 3 i Touring 4dr Hatchback (2.0L 4cyl 6A)
3 of 8 people found this review helpful

I bought the car used, but the problems I describe should not have anything to do with it being "used". The good: - Looks nice - sporty (with caveat, see bad), very light body which handles well and responsive - pretty fuel efficient but is middle of pack for this compact category The bad: - Less rear leg room than new gen Civic and Corolla - Transmission jerky sometimes when accelerating from low speed. Is this because of Skyactiv higher lock up ratio? - Loud road noise. On highway it's very very loud. - I'm in Canada and have these problems in the cold -15C: rear hatch would not fully lock the hatch bounces around on bumps. Front door actuators do not work after cold night, so I need to open manually from inside. Emergency brake light comes on sometimes even though parking brake is not engaged, dealership says needs service, I've never seen this in a car since usually parking brake is separate mechanism from brake pads (exception Hondas?). I would recommend this car only if you can find one that's significantly cheaper than civic or corolla. Otherwise this car is not nearly as refined as competitors. Besides the looks, I don't understand why so many other people love this car so much.

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5 out of 5 stars

Vroom Vroom - Mazda3 Hatch

baugust, 01/31/2017
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
1 of 1 people found this review helpful

The bluetooth drops occasionally and the plastic trim on the outer edge of the door window jam shows finger indentation from shutting the door from this point. The safety features are really good and the look and feel of the car are great for the price. The heated seats only heat the bottom, unlike my previous car which heated the lower back. No real issues with this car to speak of at this point. It's stylish, functional and gets great mpg without losing power.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Zoom Zoom at it's best

Kyle J, 02/07/2017
updated 08/09/2018
2015 Mazda 3 s Touring 4dr Hatchback (2.5L 4cyl 6M)
1 of 1 people found this review helpful

My 3HB is a blast to drive. I just love getting behind the wheel of it and push it to its limits. The engine is powerful, with great responsiveness. Fuel economy could be better. The front seats are very comfortable, but finding a good driving position has been troublesome to watch the play of the center mounted Tachometer. Plus, the heads up screen gets cut off, making seeing the speedometer difficult at times trying to find the perfect driving position. The Navigation screen is placed high enough, but doesn't show very many characters on the XM radio screen, sun glare is often frustrating, and you can't zoom in on "up-to-date traffic". This car handles much better then my previous 2012 i sport HB. I have to admit Mazda makes a great car, I would love a few changes. It is hard to find cars with a manual transmission. No electric, hybrid, or all-wheel drive option.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great Car, Useless Navigation

Gordon Egger, 10/26/2017
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6A)
1 of 1 people found this review helpful

I love this car overall, but the navigation is near useless. In town the system often won't allow input of your address because it can't find it, and I'm not talking about new areas of town, it often can't find addresses that were built 20 years ago. In some cases it makes you turn the wrong way, then make a U-turn to correct itself. I almost mounted the Tom-Tom from my other car on my dash for a 3600 mile road trip recently, but I thought it might be better in other areas. I wish I would have used the Tom-Tom, it is so much better than this system, and it cost me less than a hundred bucks! Mazda, your navigation system is an insult to an otherwise great car!

Performance
4 out of 5 stars
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5 out of 5 stars

Never been happier with a car!

Linda, 03/17/2019
updated 09/21/2020
2015 Mazda 3 s Touring 4dr Hatchback (2.5L 4cyl 6A)
1 of 1 people found this review helpful

Bought this car used over a year ago and LOVE it. It now has 50k miles on it. I've had BMWs, Yukon, 4Runner, Odessey. I've recently driven a Lexus, Lincoln Continental, and Lincoln MKZ that belonged to family members. Now, I'm not saying that my little Mazda is better than a BMW, but I'd take my little Mazda over my BMW any day based upon the 'Happiness-per-Dollar" factor. I've only had to change the oil so far, but it's a lot cheaper than luxury cars and I expect all other maintenance costs will be cheaper too. The best part of this car are the controls for the entertainment/navigation system. The location and logic of the controls are easy and intuitive. I don't have to constantly lean forward and poke at the touch screen (which means no finger prints on the screen -Bonus!). The acceleration, speed, & handling are fun (important to note - I have the bigger engine). I could go on and on! Update: It's now Sept 2019....I've owned the car over two years now. Happy as ever!! I've put new tires on it but nothing else yet! LOVE this car!! Can't say enough great things about it. With new tires my MPG jumped up from 22 mpg to 26 mpg....all my driving is around town, lots of deliveries, stop-start so I think that's pretty good. Update: Sept 2020. I now have 76K miles on my Mazda. No maintenance or repairs in last year except for oil changes

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Zoom zoom

Marie, 09/02/2020
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6A)
1 of 1 people found this review helpful

This is such a fun car to drive! It's small and easy to maneuver but the hatchback gives the trunk extra room. The blindspot sensors are really helpful, especially since the back windows are kind of small. The backup camera is also very helpful for parking. One thing I'm not a huge fan of is the infotainment system. It's controlled by a knob rather than a touch screen, which can be a little sticky at times and hard to control. There's also no carplay feature but you can upload contacts from your phone, so that's pretty nice. I wish there were a few more buttons to control the audio (source button, scan and seek buttons) because it's a little inconvenient to have to browse through menus to get to those controls. Overall I'm a huge fan though and I'm loving my 2015 Mazda 3!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Good looking and fun

CWCLARKE , 09/18/2023
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6M)
1 of 1 people found this review helpful

The 2015 Mazda 3 S Grand touring Hatchback i have owned for a year has been a great car. Only issue has been the belt tensioner and wheel bearings both at around 100,000 miles

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3 out of 5 stars

Just ok

MH, 10/15/2024
2015 Mazda 3 i Sport 4dr Hatchback (2.0L 4cyl 6A)
1 of 1 people found this review helpful

I was shopping for a cheap run around car and this vehicle ticked all the boxes. Plus I was wowed by the glowing reviews on just about every website. The initial impressions did not disappoint but they wore off pretty quickly and I never fell in love with it. Contrary to Mazda's marketing it is not a fun car to drive. The ride is incredibly harsh thanks to the cheap wish bone suspension, the visibility is the worst of any vehicle I have ever owned, and the automatic transmission is awful. It is constantly upshifting even at low speed and the throttle response is very slow. The steering is overly sensitive and requires constant attention just to stay in lane. On the plus side the engine is the best 4-cylinder gas engine there is proving you can make an engine that is both fuel efficient and powerful. The interior feels like a Mercedes. Too bad about the rest of it. The impression is lipstick on a pig. As a cheap run around it does the job but the Civic, Golf, and Corolla are all better choices.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
5 out of 5 stars

Great little car

Jim, 06/04/2016
2015 Mazda 3 i Touring 4dr Hatchback (2.0L 4cyl 6A)
1 of 2 people found this review helpful

After driving this car for a year I am very satisfied with its performance. I get about 38mpg when I take care not let the car idle for long periods. With mileage like that you can't expect strong acceleration except possibly with a turbo. Ride and handling are exceptional for this size car and I really like the styling .

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2 out of 5 stars

Infotainment crashed, update 117,000 mi.

Az’er, 11/10/2019
updated 06/09/2021
2015 Mazda 3 i Sport 4dr Hatchback (2.0L 4cyl 6A)
1 of 2 people found this review helpful

-Infotainment system crashed just after 3/36 warranty expired. Dlr wanted 1k to replace “mother board”. -Also, wiper pump doesn’t work (checked you tube how to replace, have to remove entire front grille). -Fuel level drops like a rock at 1/2 tank. Fixed the wiper pump, - Keeping up on oil changes, changed battery, replaced all 4 tires, -was told by dlr. suspension bushings need replaced. -Replaced serpentine belt (doesn't cost much) (All this just after 3/36 warranty expired). Infotainment was first to go. =Had a recall re: emgcy brake, after vehicle inspection: front suspension bushings have to be replaced. -However, the good news is @ almost 117,000 ( June 2021) it still runs good. (keep up on the oil changes) However I don’t believe I will buy another mazda

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5 out of 5 stars

Great car

Dan S, 04/23/2017
2015 Mazda 3 s Grand Touring 4dr Hatchback (2.5L 4cyl 6M)
0 of 0 people found this review helpful

Still enjoying it

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse
4 out of 5 stars

Looks so Pretty

mary massage, 09/24/2018
2015 Mazda 3 s Touring 4dr Hatchback (2.5L 4cyl 6A)
0 of 0 people found this review helpful

I love the acceleration of my Mazda 3 as well as the turning radius. My complaints have more to do with my husband's big and tall body. He wants a car that is larger and that he steps up into instead of falling down into. The back seats are not suitable for anyone over 5'6".

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

In love wit my new car!!!

Sierra, 05/28/2019
2015 Mazda 3 i Grand Touring 4dr Hatchback (2.0L 4cyl 6A)
0 of 0 people found this review helpful

So impressed with how easy 24 motors made it for me to go through the buying a car process. And I’m in love with my new car!!! Would highly recommend Edmunds and 24 motors in Orem Utah

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Worst customer service.

Kirri, 09/24/2020
2015 Mazda 3 i Sport 4dr Hatchback (2.0L 4cyl 6M)
0 of 7 people found this review helpful

I bought the car brand new and since then have had nothing but trouble. The car has needed new engine replacement and then a new fuel injection put in. Also both rear seat belts have needed to be replaced and now it needs a new i stop battery which Mazda will not replace under warranty. I have only ever taken the car into the Mazda dealer for services and still they will not give me copies of what has had to be replaced and have nothing to say about the continuous issues this car has had. I would not recommend the CX3. I also know of other people who have had similar problems with this model and just had to cut their losses and sell car for a lot less then previously valued and got another car ( not Mazda) but unfortunately I am not in the position to do that. After speaking to head office Mazda I told them all the problems with car and they really don't care and now the car just came out of warranty if these things keep happening it will start costing me a fortune to fix.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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