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Used 2023 Lincoln Navigator Consumer Reviews

3.3 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2023 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
4 out of 5 stars

Service issues

DavidSearay, 04/12/2022
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful

Vehicles heated steering wheel is a joke, warms up on start and then cools right down. A Lincoln factory rep looked at the issue and refused to allow us to be present. How can a heated steering wheel only reach 58 degrees and Lincoln maintains this is within their acceptable range. Pick up and drop off service is a joke and the vehicle is supposed to be returned washed. I have to take our vehicle in for service and am given a coupon for the local car wash.

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3 out of 5 stars

I see someone else wrote about the service

Uncle Fester , 12/05/2020
2020 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 6 people found this review helpful

Just read about how another user has issues with the engine and service. First my battery went dead and instead of a new one they just gave it a long charge, this the service manager told me and admitted it should have been replaced. Next they had to replace the injectors after finally thinking that the issues I had/still have and that did no good. I go to excelerate and it burps. When they did the tech forgot to replace a hose clamp on the engine and while driving it over heated and had to be towed across town to the dealer. I have never owned a Ford product and swore I never would but the Escalades the past few years are bad. Look all in all I like the SUV, but you call it Lincoln, it's still a Ford and they have major motor issues. Hope they can fix them my lease is up in a year and the new Escalades are looking good despite that past years issues

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

This car will take me to the moon

Godfrey , 02/07/2023
2023 Lincoln Navigator L Reserve 4dr SUV (3.5L 6cyl Turbo 10A)
3 of 5 people found this review helpful

Such a great car…the drive is so great and still learning all the functions but this car blows my mind it so good

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

don't do it

Rob, 06/02/2024
2023 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 3 people found this review helpful

significant vibration at speed 65-65+mph. Vibrating steering wheel, accelerator peddle, seats, etc. Germain Lincoln in Naples and Lincoln Service both say it is "normal" and explain to me that it is based on a truck chasis. Except that I have driven Navi's before (including their loan while this one being serviced) that didn't have the "normal" crazy vibration. Unhelpful in resolving matter after three attempts and no luck on Lemon Law. Don't buy at Germain and don't buy a 2023 Navi Black Label with the tow package. Only after you buy will they admit they have a problem with it that they do not know how to rectify.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

LOVE this truck!

Christian, 11/23/2022
2022 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 3 people found this review helpful

Third new navigator I have bought since 2010. I prefer the L series and always black. These are beauties that can also tow, haul and get through a muddy road. They truly do it all. I have had zero issues with any of them and we still have our 2017 model. Just lubricate the hinges on the power running boards monthly and they will never break, like the vehicles you see on the road with the boards stuck out. Very comfortable and safe vehicles that are fit for a king!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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