Used 2023 Lincoln Navigator Consumer Reviews
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We have a limited number of reviews for the 2023 Navigator, so we've included reviews for other years of the Navigator since its last redesign.
Fancy but rides like truck on rough roads
Tom M., 03/04/2021
updated 03/10/2025
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
13 of 15 people found this review helpful
I have had a # of luxury high end SUV's, and this has the worst ride of any of them. Part of the problem is probably the 22" wheels but have to think the Lincoln suspension needs some serious attention. I have a late model Ram Limited 1500 Pickup that has a much better ride then the Lincolm. But, the vehicle does have a great interior, definitely an A+ on that. It is currently in the shop with a short in the electrical nobody can find! Have had truck for 11k miles with only bad battery problem. Everything else ha performed flawlessly. Pulled a 2,000 trailer and did not know it was there. Got about 15 mpg at interstate speeds. Would like to see in future models a color screen instead of the dull grey screen. Would like air suspension as the ride on rough surfaces is teeth rattling. Sound suppression could be improved, pretty noisy on concrete roads. The shiny surfaces on top of consoles are very easy to scratch and show everything, including smallest amounts of dust. I think a wood steering wheel instead of the leather wrapped one would be much classier in a luxury vehicle. I can’t complain at all about about the V6 engine, a real winner. I like the truck but when replacement time comes around I don’t know if I will buy another unless some serious improvements are made in suspension. Four years later am still having electrical issues, rear hatch won't open. Have been to dealer 5 times with same issue. I switched to Michelin LTX tires and that improved ride over rough roads quite a bit and improved tire noise. Have owned car for about five years. Dealer finally fixed tail gate. The resale value has dropped like a rock. Have not experienced any other problems.
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Nothing happens effortlessly
Tom C, 05/17/2021
2020 Lincoln Navigator L Fleet 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
9 of 10 people found this review helpful
The blue tooth is not smooth and effortless, The AC has limited vents you would think you are in a VW. My wife wanted the Lincoln, I think the expedition has much better get up and go. It is like a new computer game every time you need to look for or set something, nothing is easy. It has sounds where that is the last think you want to hear every time you get in the car. However an audible notification of a vehicle in your blind spot would be nice. There is just no where near the luxury for the price.
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2023 Lincoln Navigator for sale near you
Showing 3 of 21 listings
- Reserve 4dr SUVMSRP: $49,990In-stock online
- Black Label 4dr SUVMSRP: $68,998In-stock online
- Reserve 4dr SUVMSRP: $59,998In-stock online
See all 21 listings
Do not buy
Trebor, Naples, FL, 09/02/2023
2023 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
5 of 5 people found this review helpful
significant vibration at highway speeds and Germain Lincoln (dealer) and Lincoln Engineering say it is "normal undesirable driving characteristic" So it's normal for them to sell a six figure Navigator with undesirable ....??? Do not buy
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SHAME on YOU Lincoln!!!
Vee, 06/02/2024
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 4 people found this review helpful
After owning two previous versions of the Navigator (2008 and 2014), I decided to continue my allegiance and trust on the more recent Navigators that I really wanted to upgrade my 2014 Navigator. The current model looks so pleasing to the eyes and all the "hype" from advertisements about the new Navigators, I purchased a used 2021 "Reserve" with 35K miles. The first week driving the vehicle, I have already experienced several serious issues with the vehicle...too many to write down here..I also find that the interior cabin description dished out by dealers and media hype paid by the manufacturer are FALSE and deceiving. Cheap materials, Cheap leather, cheap plastic chrome, ordinary steering wheel for a 80/90K/100K vehicle. My 2014 Navigator was a much better built vehicle inside and out. Sadly I have only driven this junk for only a week...Took it to the dealer to address all the issues. TWO weeks in the shop and still under repairs... Tip for other buyers..do your homework...research NHTSA for recalls, search the web for other owners who have experienced concerning issues with this vehicle, check the VIN for past issues; Use car websites for detailed history report. Use the Lincoln website for VIN history...TEST DRIVE, have a mechanic check the vehicle thorougly if buying used...
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Tech outdated but by far best interior quality
Max, 07/21/2021
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
8 of 10 people found this review helpful
I love the lushness of the leather and carpet and tech is adequate but it’s horrible compared to the Escalade, GLS, and X7. But overall the quality makes up for the outdated tech (which once again is okay but it just aged pretty poorly in the timeframe from when the Aviator and Navigator were released.) The seats a very comfortable, and the second row has a very executive style feel, and the ventilated seats are some of the best I’ve ever tried. I read some of the reviews and it simply depends on what dealer it is. My dealer (Lincoln of Bloomington) has been very good to us and has treated us like family. It’s very unfortunate that that’s not everyone’s experience but it is what it is. Also it seems like a lot of the reviews aren’t even for the 2021 model year and mostly for the 2020 model year. Unfortunately, I didn’t realize that the Navigator will be refreshed next year and will fix a lot of the things such as tech and features that lesser Lincoln models have but their “flagship” suv doesn’t have. I would buy it again except I would wait until it’s fully redesigned and electric next time. If your thinking about getting a 21’ wait until 22’ since a lot of the bugs it seems like will be smoothed out.
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