Used 2023 Lincoln Navigator Consumer Reviews
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We have a limited number of reviews for the 2023 Navigator, so we've included reviews for other years of the Navigator since its last redesign.
Warning: Do not buy a Lincoln Navigator!!
James, 04/22/2021
2021 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
43 of 51 people found this review helpful
I have owned many luxury cars in my lifetime and this is by far THE WORST vehicle I have ever owned. Bought it brand new in April 2020. So far a wheel has developed a horrible scraping noise and the car has literally died twice. Completely. Not battery related. Died. Dead. No lights. No starter. Nothing works. They have no clue what’s wrong with it. It’s sitting at a dealership as I’m writing this review. It has to be towed in for the second time about 2 weeks ago. I have no car. No call from the dealership on what’s wrong. Paid $105,000 for a car that doesn’t run. Less than 5,000 miles. Ridiculous piece of junk. The Black Label service I paid for is non-existent. If I owned Lincoln I would really embarrassed to have sold this pile of crap to any customer. This car needs to be towed back to the factory for a complete rebuild of the electrical system.
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waited 4 months drove it for 2 days and...
Jerry, 01/11/2023
2023 Lincoln Navigator L Reserve 4dr SUV (3.5L 6cyl Turbo 10A)
7 of 7 people found this review helpful
I ordered 2023 Lincoln Navigator Reserve L for my fleet in early September 2022. The car was delivered to us on January 3rd 2023. It is a second Navigator in our fleet as we own 2020 with same trim and we love it. By January 5th I drove the car for bout 280 miles and went to the airport for client pick up. turned off the car and when client was ready I was trying to start the car. I tried every option with help of the dealer and car failed to start with the fab. It started with the Lincoln app but would not go into the gear. I was told by the dealer to tow the car back to them Once at the dealership a Lincoln service foreman and director of service briefly checked my brand new car and couldn't figure out what is wrong with it. I was provided a 2019 loaner from Enterprise (pretty beat up) Initially I was mad than I started to laugh as that's not what do you expect from buying a $105,000 car that lasts less than 300 miles. As of today I am still driving the rental and Im in mercy of local Lincoln dealer when and if they will run deeper diagnostics on my Brand New Car, I am very disappointed that I waited 4 months for vehicle that I love and it lasted 2 days.
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2023 Lincoln Navigator for sale near you
3 of 26 listings
- L Black Label 4dr SUVMSRP: $79,99216 mi away
- Black Label 4dr SUVMSRP: $75,9111 mi away
- Reserve 4dr SUVMSRP: $54,590In-stock online
See all 26 listings
Great SUV
Lobo John, 07/18/2021
updated 01/25/2024
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
15 of 17 people found this review helpful
I have had MB, GM Tahoe and Escalade and Ford Expedition and Explorer and 3 Navigators and the new Navigators beats all hands down. Seats, engine and room plus a systems and at good price for quality. All is good but the recall caused major problem as they didn't get fixed right and left off seal and 120 miles out of town and had to get towed back to dealer. Other than that great.
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One Year of Ownership is Enough
Al Lofton, 11/19/2022
2021 Lincoln Navigator 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
10 of 11 people found this review helpful
I bought my Navigator in September of 2021. I was trading in a GMC Acadia and looking at GMC Yukons, Cadillac Escalade, and the Navigator. I wish I hade made a different choice. Good; - Beautiful. The lights are awesome, makes the car look like a piece of art at night. - Comfortable with plenty of room for my family and dog. - Lots of modern technology. - Rides nice most of the time. Bad: - For the price, I expected a higher level vehicle on par with a BWM or Mercedes. - The technology, while plentiful, is faulty. Weird things happen all of the time like one day my radio stations were no longer saved. Another time the main control screen just didn't turn on. I had to call the company and run through an hour long reset process because the car wasn't recognizing my phone or key properly. - The radio reception stinks. I live near a major city and rarely get an HD signal. The tech told me it's the radio stations fault. Really? All of them? - The backup camera is constantly covered in water or dirt and I can't see what's behind me. Poor design. - You can't operate some of the basic functions for the heat or air conditioning without going into the touch screen. - The second row center console cup holder is on the floor level with a weak latch so every time anyone gets in, they accidentally kick it open so it's always open. - On the highway with wind, the boxy design makes the car catch all of it and it's hard to drive. - I knew this when I bought it but the gas mileage is horrible. - The service department at the dealership feels like a Ford dealer. They had excuses for lots of things I complained about and fixed nothing. This is a luxury vehicle. They sold me on picking up my car for service yet it's frequently a month wait to have it picked up so what's the point? I've had this car for a year, it's time to get rid of it. It's not worth the price.
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Fancy but rides like truck on rough roads
Tom M., 03/04/2021
updated 03/10/2025
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
13 of 15 people found this review helpful
I have had a # of luxury high end SUV's, and this has the worst ride of any of them. Part of the problem is probably the 22" wheels but have to think the Lincoln suspension needs some serious attention. I have a late model Ram Limited 1500 Pickup that has a much better ride then the Lincolm. But, the vehicle does have a great interior, definitely an A+ on that. It is currently in the shop with a short in the electrical nobody can find! Have had truck for 11k miles with only bad battery problem. Everything else ha performed flawlessly. Pulled a 2,000 trailer and did not know it was there. Got about 15 mpg at interstate speeds. Would like to see in future models a color screen instead of the dull grey screen. Would like air suspension as the ride on rough surfaces is teeth rattling. Sound suppression could be improved, pretty noisy on concrete roads. The shiny surfaces on top of consoles are very easy to scratch and show everything, including smallest amounts of dust. I think a wood steering wheel instead of the leather wrapped one would be much classier in a luxury vehicle. I can’t complain at all about about the V6 engine, a real winner. I like the truck but when replacement time comes around I don’t know if I will buy another unless some serious improvements are made in suspension. Four years later am still having electrical issues, rear hatch won't open. Have been to dealer 5 times with same issue. I switched to Michelin LTX tires and that improved ride over rough roads quite a bit and improved tire noise. Have owned car for about five years. Dealer finally fixed tail gate. The resale value has dropped like a rock. Have not experienced any other problems.
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