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Used 2023 Lincoln Navigator Consumer Reviews

3.3 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2023 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
5 out of 5 stars

Best Car I've Owned

M Fox, 07/21/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
12 of 13 people found this review helpful

Incredibly well designed vehicle. Interior is extremely well done. Performs well on the road and I'm addicted to the massaging seats. My wife just got an Aviator as she liked my car so much. She's had Lexus cars for over 12 years so that says a lot. Highly recommend.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Warning: Do not buy a Lincoln Navigator!!

James, 04/22/2021
2021 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
44 of 52 people found this review helpful

I have owned many luxury cars in my lifetime and this is by far THE WORST vehicle I have ever owned. Bought it brand new in April 2020. So far a wheel has developed a horrible scraping noise and the car has literally died twice. Completely. Not battery related. Died. Dead. No lights. No starter. Nothing works. They have no clue what’s wrong with it. It’s sitting at a dealership as I’m writing this review. It has to be towed in for the second time about 2 weeks ago. I have no car. No call from the dealership on what’s wrong. Paid $105,000 for a car that doesn’t run. Less than 5,000 miles. Ridiculous piece of junk. The Black Label service I paid for is non-existent. If I owned Lincoln I would really embarrassed to have sold this pile of crap to any customer. This car needs to be towed back to the factory for a complete rebuild of the electrical system.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Great vehicle when it's working!

Mike C, 11/06/2023
2023 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
7 of 7 people found this review helpful

I'll keep this short and sweet. I purchased a brand new 2022 Navigator Reserve L, fully loaded, in March of 2022. In the first 9 months of ownership, the vehicle was not drive-able because it was broken, for over 30 days, qualifying us for lemon law. After the last service at 9 months, the vehicle seemed to be okay until just a month ago and it died on us again. We are now pursuing lemon law relief to force Lincoln to buy back the vehicle at the full purchase price and intend to buy an Escalade to replace our Navigator. We tried leveraging Lincoln's "In Good Faith" program but they denied our claim which absolutely blows my mind as we EASILY qualify for lemon law status in TEXAS of all places. This was the first, and will most likely, be the last Lincoln I ever purchase. If only BMW or Mercedes made an equivalent sized SUV I'd be all over it like white on rice. It's a real shame, too, because when the vehicle is working, it's a dream to drive and ride in.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Upmost luxury, but terrible reliability

frustratedwithlincoln, 12/09/2022
2022 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
20 of 23 people found this review helpful

We owned a 2018 Reserve L and loved it. Recently got the 2022 Black Label L adn have had nothing but problems. Last night it would not start and had to be dragged to a dealer. We have had leaks, electrical problems, and not mechanical problems. The real kicker is this very expensive automobile can leave you stranded at any moment. Unfortunately this will be replaced with another brand very soon.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Fancy but rides like truck on rough roads

Tom M., 03/04/2021
updated 03/10/2025
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
14 of 16 people found this review helpful

I have had a # of luxury high end SUV's, and this has the worst ride of any of them. Part of the problem is probably the 22" wheels but have to think the Lincoln suspension needs some serious attention. I have a late model Ram Limited 1500 Pickup that has a much better ride then the Lincolm. But, the vehicle does have a great interior, definitely an A+ on that. It is currently in the shop with a short in the electrical nobody can find! Have had truck for 11k miles with only bad battery problem. Everything else ha performed flawlessly. Pulled a 2,000 trailer and did not know it was there. Got about 15 mpg at interstate speeds. Would like to see in future models a color screen instead of the dull grey screen. Would like air suspension as the ride on rough surfaces is teeth rattling. Sound suppression could be improved, pretty noisy on concrete roads. The shiny surfaces on top of consoles are very easy to scratch and show everything, including smallest amounts of dust. I think a wood steering wheel instead of the leather wrapped one would be much classier in a luxury vehicle. I can’t complain at all about about the V6 engine, a real winner. I like the truck but when replacement time comes around I don’t know if I will buy another unless some serious improvements are made in suspension. Four years later am still having electrical issues, rear hatch won't open. Have been to dealer 5 times with same issue. I switched to Michelin LTX tires and that improved ride over rough roads quite a bit and improved tire noise. Have owned car for about five years. Dealer finally fixed tail gate. The resale value has dropped like a rock. Have not experienced any other problems.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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