Used 2018 Lincoln MKX SUV Consumer Reviews
I expected better.
I've had mine for nearly a year, and have had more service / repairs on it than any of the 15+ cars I've owned. I only keep this because of its spectacular driver's seat. There are other good features, but they're only good when they're operatingproperly. Most of the engineering and design is lousy. The electronics are reliably unreliable. The dashboard is terrible. The "display" catches the sunshine and is often unreadable. The "pushbuttons" are poorly placed, and the pushbutton Start/stop function is unsafe; you'll find out when you suddenly find the engine has stopped while you're driving. The front seats are tightly surrounded by the doors and large, high, center console. If you like black interiors you'll be happier than those of us that like better visibility of our surroundings, as tan or other lighter toned interiors are uncommon.
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Not worth the money
We have had this SUV for awhile now and we have had to replace both regulators for the auto A/C...The break booster...We went through 3 batteries...now the power steering pump! Now we had the ignition button push through the dash... What's next? I'm done with Fords and Chevy's and Buick's. Going back to a Lexus!
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- Select 4dr SUVMSRP: $9,500144 mi away
- Reserve 4dr SUVMSRP: $20,49568 mi away
- Reserve 4dr SUVMSRP: $19,911139 mi away
Screwed in Oklahoma
Be advised that Lincoln must be going out of business. They are not making new parts for their new autos. My new 2018 MKX right front headlight was damaged on October 26, 2018 and Lincoln could not get me a new headlight until January 11th, 2019. No headlights (that worked) were available in the United States. I am paying $752 a month on my lease and can't get my car out of the shop because there are no headlights to replace the damaged one. To make it worse, I paid for a Black Label service and it really sucked. In January, my "SPECIAL ADVOCATE" was offering me 4 days of lease compensation for my long wait. Well Mel, can take his offer and place it where the Sun doesn't shine. I got a new advocate and she got a headlight on the way and was at least going to compensate me for most of my down time. I haven't seen a penny yet but I have faith in her. I needed another new vehicle and bought a $95,000 dollar Cadillac ESV. I was ready to buy a Lincoln until this mess. Mel, you just cost Lincoln a sale and probably any future sales from me or any of the 1000 people I work with. I had a similar problem with a new Chevrolet in 2014 and after 1 month, they offered to give me my money back or in 3 days they would have the car fixed and give me a credit of $1000.00 to use in their parts department. They offered this to me, I didn't even have to ask. I took the $1000 deal and bought 6 new jackets. I love the car and have had no problems since then. We now have a new headlight and estimate that I will get my new MKX Black Label ready to drive on Monday January 21, 2019 almost 3 months being broke down. Am I eligible for the Oklahoma Lemmon Law? I gave the car a one star rating because 3 out of 4 months of leasing the car, I haven't been able to drive it.
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Comfort for old bones
They are not cheap but if you want a vast amount of Safety functions then the MKX is the way to go. Since we spend a lot of time in our cars seat comfort is key and the MKX will give that to you.
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Comfortable but…
Drive a 2019 5000 miles on a rental. Comfortable ride but… 1. Weak uphill. Really struggles in Colorado 2. Idiotic ergonomics and controls. To the point of being unsafe.
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