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Used 2015 Lexus LS 600h L Sedan Consumer Reviews

5.0 out of 5 stars
1 reviews

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Pros
    Cons
    5 out of 5 stars

    Leather dashboard came apart

    Stephens , 12/19/2023
    updated 12/20/2024
    2015 Lexus LS 600h L 4dr Sedan AWD (5.0L 8cyl gas/electric hybrid CVT)
    2 of 3 people found this review helpful

    I stand by my comments below. Lexus customer service is the worst I have ever dealt with. Starting at the top all the way down to the dealer level. Update for 6/2024, my dashborad is bubbling and ripping apart. The management team at Lexus was not supportive with my defective dashboard. I took the car into a local Lexus dealer and the estimate is - for the dashboard the cost is $16,000.00 and installation is another $2,500.00. I emailed the CEO Scott Thompson (no reply) and others and only one Dejuan Ross replied (well not him his secretary) and basically she was not truthful and refused to discuss the defective dashboard. She did not know what model LS 600hL she was discussing. The car is nice the management team is lacking - in all areas.

    Safety
    5 out of 5 stars
    Technology
    5 out of 5 stars
    Performance
    5 out of 5 stars
    Interior
    1 out of 5 stars
    Comfort
    5 out of 5 stars
    Reliability
    5 out of 5 stars
    Value
    5 out of 5 stars
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