Used 2014 Land Rover Range Rover Evoque Consumer Reviews
Used Range Rover Evoque for sale
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We have a limited number of reviews for the 2014 Range Rover Evoque, so we've included reviews for other years of the Range Rover Evoque since its last redesign.
Don't Buy!
chene91@gmail.com, 04/24/2016
updated 10/25/2016
2013 Land Rover Range Rover Evoque Pure 4dr SUV AWD (2.0L 4cyl Turbo 6A)
83 of 87 people found this review helpful
What a nightmare so far owning my 2013 Land Rover Range Rover Evoque! I am just shy of 2 months owning the vehicle for 3 years and oh my what a terrible experience I have had with the car. The car is also nearing 40,000 miles. So far what has gone wrong with the car: @ 07000 miles the radiator started leaking coolant @ 11000 miles both front wheel arch molding popped out needed to be replaced. @ 12000 miles Engine check light on, sensor replaced @ 12005 miles Engine check light on again (yes the very next day) said the crankshaft/piston was not working properly, had to get it replaced. @ 13000 miles tail lights started to fog up, both tail lights replaced @ 18000 miles head light not working, replaced headlight @ 21000 miles same head light not working again! @ 25000 miles power lift gate stopped working, reprogrammed. @ 28000 miles engine check light on, turbo failed, brand new turbo was replaced. @ 30000 miles rear wheel arch molding came loose again replaced new @ 33000 miles car says coolant level low, topped of coolant @ 35000 miles car says coolant level low again! This time replaced brand new radiator @ 38000 miles car says coolant level low, topped of coolant @ 38500 miles car says coolant level low, topped of coolant @ 39500 miles car says coolant level low, dealer saying was leaking coolant! replaced piping / seals @ 39505 miles (yes the very next day) airbag light came on! @ 39700 miles (today) the infotainment console is not turning on! I'm sure I'm missing out on a whole lot more times I had to visit the dealership! but on paper that's 17 times to the dealership for faults and repair! if you average it out that means a trip to land rover dealership every other month! talk about reliability! after the warranty expires I must sell the vehicle because of all these problems! A very bad bad experience on my first new car! At least the dealership didn't have a bad attitude with whole situation! or else I will be very angry!
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Potential Buyer Beware. Updated: 08/26/20
Regina Carver, 11/24/2017
updated 08/27/2020
2014 Land Rover Range Rover Evoque Prestige Premium 4dr SUV AWD (2.0L 4cyl Turbo 9A)
56 of 59 people found this review helpful
I purchased a brand new vehicle from this dealership, and unbeknownst to me, the vehicle has a faulty, defective and unsafe transmission. The vehicle is a Range Rover, Evoque. The dealership replaced the transmission with less than 10,000 miles on the vehicle. I wish this was where the story ends. The problem was not resolved. The same issues of jerking into gear persisted. This is scary!! After the vehicle was returned to me on a couple of occasions, the problem was even worse!! While under warranty, this dealership told me there was nothing else they could do to repair the vehicle, knowing the problem was unresolved. I was given no recourse on what could be done to rectify the problem. Unbelievable! Update: 05/27/18 I reached out to the CEO, Ralf Speth, no response from him. As early as March, 2018, this manufacturer had a rating of ‘No Rating’ by the Better Business Bureau. This business is not BBB accredited. As in my case, the company did not respond and my case was closed and noted as such. And at that time in March, it was posted that the business was in the process of responding to previously closed cases. Their rating was changed to ‘B-‘, they were unable to resolve issues and did not respond in others. In my opinion, do not be misled by the shiny object and purported reputation. In my experience, this is a very unethical company. Yes, things may go wrong with a vehicle. But be advised, you may not receive the expected treatment that is comparable to the situation with this company. I have a useless vehicle and the only way to get only part of my money back is to sign a falsely stated proposed settlement that was offered. If you would like to follow this true story, you can check out my blog at: https://myvehicleexperience.com. I recently discovered that this company sold over 22,000 vehicles with a defective transmission. It is outlined in the aforementioned blog. However, they do not participate in the Consumer Report Annual Customer Satisfaction Survey. I will cover their response as to why they do not participate in a later blog post. A car purchase is one of the primary purchases one will make in this lifetime. Please, please do your research. Days later, I contacted the dealership to ask what could be done, since the problem still existed and the vehicle is under warranty. With my persistence, I was told that I need to contact the corporate office. Even though later I learned that this is not their normal protocol. Normally when they cannot resolve an issue, the dealership will contact the corporate office for guidance. That did not happen in my case. Long story short, the corporate office has offered nothing but a proposed agreement that does not address the issues they promised to address. So I am still in possession of a defective vehicle which is still under warranty. I would not recommend purchasing a vehicle from this dealership or company. I would have never in a million years expected this type of situation, dealing with a luxury car dealership or company. It’s not only that the vehicle is defective, it’s the process that is being used to resolve this issue. This nightmare could happen to you. Don’t take any chances. Use your power of choice and do your research to support your choice. A vehicle is one of the largest purchases one makes, and you do not want to have it coupled with such an unpleasant experience. Update 08/26/20 To my surprise, I received a notification from this company about the defective transmission issue this year and after the warranty expired. If you would like to view the notification, I have posted it at: www.myvehicleexperience.com. Apparently, the transmission issue is a widespread problem and the company's answer is to offer three different options to the owners. But there is a catch. You have to sign the notification and return it. And with the customer's signature in tow, the company is relieved of any liability. The problem with this is: it's as if not offering anything because...as proven in my situation...the company does not know how to repair the transmission problem but they want to be absolved of any responsibility to the owners of these vehicles.
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If you want to throw you're money away - buy one!
Unsatisfied consumer, 04/12/2016
2013 Land Rover Range Rover Evoque Pure 4dr SUV AWD (2.0L 4cyl Turbo 6A)
42 of 44 people found this review helpful
Purchased my 2013 Range Rover Evouque in August, 2015 with approximately 45,000/miles. No Carfax notification regarding the Turbo that had already been replaced in the TWO years the previous owner owned the vehicle, while under warranty. Land Rover Corporate REFUSES to pay for the replacement of the Turbo that has gone AGAIN and won't acknowledge that it is a known issue with the vehicle. Very, very disappointed in their stand to NOT warrant their product. I was given every excuse in the book from Corporate as to why this is my issue, not a faulty vehicle or faulty part issue. A bunch of crap for a very expensive vehicle!! I've had better luck with Lincoln and Audi - and I'll go back to a company that stands by their product. Customer service from Corporate is non existent - they read from a script. Needless to say I will NEVER purchase again from Land Rover, and look forward to the day I no longer own it.
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ITS A NIGHTMARE
ROBERT, 01/08/2018
2014 Land Rover Range Rover Evoque Pure 4dr SUV AWD (2.0L 4cyl Turbo 9A)
23 of 24 people found this review helpful
While driving the vehicle I experienced a loss in engine power and it seemed to be at a very high rpm for a low speed. The vehicle would not go over 30mph and had to be driven to the shop. It was diagnosed as a blown turbo and the turbo had to be replaced. A month later the same problem. Range Rover Paramus states it needs a new engine. Not under warranty at 60,000 miles. Purchased in April. I still owe 25,000.00 and they want 11,000.00 for a new engine. Since the day it was purchased, its been in my possession for about 2 months(out 0f 7). I still dont have the car. The dealership is not assuming responsibility.Have had to contact the attorney general, BBB, and 7 On Your Side
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Lemon?
mike111111, 11/12/2014
2014 Land Rover Range Rover Evoque Pure 4dr SUV AWD (2.0L 4cyl Turbo 9A)
38 of 41 people found this review helpful
New 2014 Evoque in for it's first service plus periodic loss of power, dome light comes on when encountering a bump in the road and the sunglasses holder is either stuck closed or pops open on its own. Dealer had to replace a bad fuel injector and order a new upper console. Result is that the parts take a while to deliver from England and I am without my brand new Evoque for 5 days.
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