Used 2014 Kia Soul Wagon Consumer Reviews
Terrible Electrical Problems
Bought the car brand new in 2014 and loved it. Great amount of space and agile to drive around. Pretty god-awful in the snow. My car started having issues with the lights (interior and exterior) at about 65k miles and from everything I've read online, this is a pretty common issue that nobody's found a fix for. Incredibly dangerous when driving at night! Sometimes the headlights will just flicker, usually when using the blinkers. Now it's becoming a lot more common and I hear it just gets worse and worse. For this alone I would never recommend this car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Engine Failure at 76K Miles - Kia Refuses fix
I bought a used 2014 Soul + with only 27k miles. It was properly maintained and has a full service history. At 76k miles, only a month after the last service, the engine made a loud clunk and stalled. I had it towed to a local dealer who said it spun a bearing and needed a new short block. Kia refused to warranty. It was escalated to Kia Corporate who dragged their feet and after 3 weeks, denied to fix it. Its a known issue. I reported to NHTSA and found numerous instances with similar circumstances. Time for another Kia / Hyundai Class Action suit. Don't buy a Kia...
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Base WagonMSRP: $6,3955 mi away
- Base WagonMSRP: $14,9886 mi away
- + WagonMSRP: $7,99119 mi away
Not reliable and worst customer service by Kia
There is a major design and manufacturing problem with this model. With my KIA soul the issue started in the Winter of 2019 and ever since then I have gone to KIA 4 times but to no avail. The car has a design flaw and KIA corporate had even admitted that they are aware of this. The car stops randomly in the middle or driving and can lead to a crash. I almost ran into a crash the other day so now I have stopped driving the vehicle. The KIA corporate despite admitted that this is a known issue but they are not willing to help me with a new car or even suggesting a fix. The customer service is even worst and they told me that it is out of the warranty. I would suggest people to stay away of buying KIA. This can lead to a major crash and get you killed. This car is not reliable at all. Please do not buy KIA.
- Safety
- Performance
- Interior
- Comfort
Lived thru crash
Blacked out, drove off road @ 50mph into ditch rolled over slid into elec pole .. side airbags deployed .. never got a scatch
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Exceeding expectations!
I bought my 2014 Soul with 32,000 miles on it and have driven it almost 1,000 miles, and it really is a remarkable car. If you're looking for a small car, you can't do any better than this. I live in Brooklyn, and finding parking is a major issue for me, so the shorter the car the better. The Soul is only 163" long, just 4" longer than the 2009 Hyundai Accent I traded in, and 3" longer than the Honda Fit. But the amount of room inside is incredible. The back seat is limousine-like, so there's no problem carrying four 6-foot adults in comfort. There's even a generous amount of room behind the rear seat--enough for at least four good-sized duffel bags--as well as a large, deep tray under the rear cargo area for carrying all kinds of other stuff. Instrumentation and controls on the base model are intuitive and straightforward. And it's fun to drive! Others have complained about a lack of power in the base model, but I haven't found that at all. There's more than enough power for doing whatever you need the car to do in everyday driving. And I've been getting fantastic mileage: about 36 mpg in mixed driving on the highway, in the city, and along country roads. (That's calculated by hand, not going by the on-board mpg calculator, which is usually about 2-3 mpg high.) Honestly, I don't understand why the mpg ratings for this car are so low and how it is that so many other reviewers are getting mpg's in the mid-20s. I don't drive like Mario Andretti, but I sure don't drive like a granny either, and mpg has exceeded my expectations by a longshot.
- Safety
- Performance
- Interior
- Comfort
- Value