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Used 2023 Jeep Grand Cherokee Consumer Reviews

3.7 out of 5 stars
44 reviews

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Pros
Cons
2 out of 5 stars

Unreliable when you hit 20,000 miles

Woodsman, 06/30/2025
2023 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
0 of 0 people found this review helpful

The 4w drive can drop out and leave you literally crawling getting stuck in snow on a flat driveway. The air lift suspension goes out due to poor placement of components where they can be impacted by weather or road conditions. Both very expensive fixes. The Uconnect requires periodic service due to faulty cables. At 30k miles, the vehicle may not start and leave you stranded. Dealers will not replace warranty parts with an error detected. To replace warranty parts, Dealers need to physically verify what is faulty even in the present of an error detected and owner verification. Over all a too high priced, overly high tech vehicle that is unreliable. Wish we never bought it.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

JEEP Cherokee

JOHN, 11/04/2023
2023 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
0 of 2 people found this review helpful

I LOVE MY JEEP ! QUALITY, COMFORT, EVERYTHING ABOUT IT !!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2023 Jeep Grand Cherokee for sale near you
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5 out of 5 stars

2022 altitude loaded

Owner of 7 Jeep 10 years , 12/17/2024
2023 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
0 of 3 people found this review helpful

Traded in our Saweet 2030 Laredo with altitude package for the 2023 altitude loaded…like a jet cockpit -put on the best tires 🛞 (stock garbage) Toyo open country A/T 3s best tire 🛞 ever- and this beast gets 28 hwy - 20 in town-goes through 12 inches of snow- (no more) my glad does 18. Wanted the summit - but not with the cash. My glad does anything!

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5 out of 5 stars

Happy Customer

LTV in Clarkston, MI, 01/06/2023
2023 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
0 of 4 people found this review helpful

So far love my new car. Very smooth ride

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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