Used 2021 Jeep Cherokee Consumer Reviews
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My new Jeep
bmwcharlie, 02/01/2021
updated 12/02/2021
2021 Jeep Cherokee Limited 4dr SUV (3.2L 6cyl 9A)
75 of 78 people found this review helpful
Time for a new lease as my Tiguan went back. I looked at a new Tiguan, Subaru Outback, Jeep Cherokee and the Volvo X 40. I chose the Jeep Cherokee. The Jeep felt the most substantial by far. I was surprised by the cheap plastic center in the Subaru and the Volvo. The Tiguan was all plastic but for 289.00 a month all in (including all taxes and fees) the Tiguan Se was the least expensive vehicle I have ever leased. The same equipped Tiguan was 370.00 a month. I really missed the heated steering wheel from my previous BMW so it was a must for my new lease. A Tiguan with a heated steering wheel was 407.00 a month. I set out for a new compact SUV for 350.00 a month. I never thought of leasing a Jeep but in my budget it kept coming up so I test drove it. I knew instantly this would be my next vehicle. I leased a Jeep Cherokee V6 Limited with Elite Pkg. for 381.00 a month including taxes and all fees. This was the most equipped car I ever had. Cooled seats front and back it even can parallel park. I love the remote start which automatically turns on the heated seats and steering wheel. This Jeep is on par with my X3. Which was 500.00 a month a new one 700. a month to lease. Value wise this is the best vehicle you will find. It took months of tracking prices and negotiating for me to get this price. The Jeep ride is great, acceleration is great too. The Volvo was slightly better but the Jeep was pretty close. It rides more like the X3. The info entertainment is easy to use intuitive and fast which really makes for a great driving experience. The Jeep is compact unlike the Tiguan which felt like you had so much space in the cabin. Handling is sharp seats are comfortable. Since it mainly me and one other person most of the time I can live with the snug cabin. I took Delivery at the end of November and have had no problems. Fit and finish is great so I am thinking it should be pretty reliable. Update: I still love my Cherokee. The Adaptive cruise control is amazing. Life changing feature. The stop and go really takes the sting out of heavy traffic. The automatic high beams are amazing. The ride is great it really takes any size pot hole no problem. Well not quite the razor sharp handle of a BMW it’s much more comfortable. The ride, handling, and acceleration strike a great balance. The lane keep assist is the cars big down fall. It’s will pull slightly at the wheel for no reason. Less on the highway than around town. It feels like you hit a piece of ice. I doesn’t bother me as much now but at first it was annoying as hell. I tried to disable it but couldn’t. I just put it on the lowest setting. Hopefully they will use a lane centering on the next update. The car feels so high tech it’s quite unexpected.. I am so glad I got this Jeep. I would have never considered it, if not for the chip shortage. Inventories were starting to get tight and they had the inventory. I got this lease at such a great deal.I am so grateful as prices are skyrocketing on leases. Blown away by the luxury driving experience from a Jeep, Who knew!
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Love my Trailhawk Elite
Pony Girl, 10/23/2021
updated 04/25/2024
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
21 of 21 people found this review helpful
I wouldn't trade my 2021 Jeep Cherokee Trailhawk for anything. It is my commuter car as well as my "farm truck"--it tows my horse trailer and I use it when I need to drag round hay bales out to my horses. Snowy country roads are easy to get through. It's a quiet, comfortable ride. Safe too--my new 2019 Trailhawk was written off following a collision--it took a beating but I walked away with only bruises; I was very impressed at how it did its job and absorbed the impact. After that I had no doubt that I wanted to replace it with the 2021 Trailhawk. I'm hooked on Jeep!
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2021 Jeep Cherokee for sale near you
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Love it!
Lp6781, 03/11/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
38 of 40 people found this review helpful
This is my second Jeep Cherokee. I am totally blown away with this SUV. I love the color, the interior, the v6 the features, I could go on and on. I previously had a 4 cylinder and thought that it was way under powered. I recommend everyone I know to test drive a Jeep Cherokee, they will be hooked as I am.
Dissappointed
J Thompson, 02/14/2021
2021 Jeep Cherokee 80th Anniversary Edition 4dr SUV 4WD (3.2L 6cyl 9A)
88 of 95 people found this review helpful
I purchased the limited edition 80th anniversary Jeep Cherokee because I loved the look, handling and the price was right with factory employee discount. Less than 1500 miles on the vehicle and it's been in twice for service the last two days, today the vehicle won't stay started. I was told last evening that there was a bad relay sensor, which was replaced. This morning the car started, but turned off almost immediately. Not good for a brand new "showroom" vehicle.
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Spectacular Vehicle
Nate, 12/30/2020
updated 07/06/2022
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
65 of 70 people found this review helpful
Update: After 30,000 miles, I haven't had any issues with the Cherokee besides the sluggish downshifting that is well-known on the 9-speed. Putting it into Sport mode eliminates the issue, but sometimes you need speed quickly, and the delay can be frustrating. Other than that, there has been few complaints, and I still love how it handles on and off road. I needed an SUV with some real off-road ability while maintaining on-road drivability, and this has come through in spades. It drives beautifully, and its off-roading ability is supurb. Just a first class combination. I am not one of those people that buy a 4x4 because I "might" need it. I do need it because I hike, snowshoe, go to the dunes, do off-roading, etc. I have already done very technical off-road trails, went through deep snow and mud, and driven on dunes, and it has handled them all beautifully, and I have had all the power and torque that I needed on road and off. There are a lot of smart details that I love about this. As an example: when driving on the sand, you need to lower the psi in your tires. Well, when you are back on the road, you need to air up your tires again. When airing up, the Trailhawk will actually honk the horn when your psi is correct. When I was in the snow, it automatically turned on the heated seats and steering wheel. Those are just a few of the details that have set the bar to a new limit. A few cons are the gas milage and purported reliability, but I will have to see about maintenance issues down the road. My second choice for a vehicle was going to be the Subaru Forester, but I can guarantee you I have already been in situations where the Forester would have been stuck in the mud, both figuratively and literally....
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Joy to drive
Bob, 03/15/2021
2021 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
49 of 54 people found this review helpful
Attractive small suv, its ergonomics are very good. Seats are comfortable arm rest is in the right place to hold the wheel comfortably. The car is much quieter inside than my previous suv. Lots of tech that I’m still getting used to.
Jeep 🚙 lovers
P Little , 05/19/2021
2021 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
11 of 11 people found this review helpful
We had a 6 cylinder and new one is a 4 cylinder turbo. Like the 6 better. Bought a latitude lux. Nicer than limited We had.
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Affordable luxury
Jeepers Creepers, 05/20/2021
2021 Jeep Cherokee Limited 4dr SUV (3.2L 6cyl 9A)
16 of 17 people found this review helpful
I have had the Jeep Cherokee Limited for a few weeks now. We traded in the Durango which is a bit larger but surprisingly, not that much larger. I'm surprised the Cherokee is considered compact. It is pretty spacious in the back. The second row seats are plenty big enough for any adult. And the driver's compartment isn't cramped at all (I'm 5' 10" and 225#'s). The limited with the luxury package has more options than anything I have ever owned including the RAM Laramie. This vehicle rides smoothly and has excellent power and acceleration with the V6. We are getting above the rated average gas mileage for around town driving. While this is the most expensive vehicle we have owned, we got 84 months with zero interest from Chrysler which made our monthly payments some of the lowest we have had.
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Beautiful Lux 80th Anniversary Cherokee
Las Vegas Buyer, 12/09/2020
2021 Jeep Cherokee 80th Anniversary Edition 4dr SUV (3.2L 6cyl 9A)
37 of 43 people found this review helpful
Gorgeous vehicle loaded with details comparable to Grand Cherokee. The 6 cylinder is responsive with quick acceleration and tight turning radius. Very quiet interior with minimal road noise. Smooth ride. Love this Jeep Cherokee!!!
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POS
AntiJeepAmanda , 07/09/2021
2021 Jeep Cherokee 80th Anniversary Edition 4dr SUV (3.2L 6cyl 9A)
31 of 37 people found this review helpful
Bought brand new 2021 Cherokee 80th anniversary It’s now in the garage for the third time because it won’t start after being turned off. Also the camera in the front is faulty. All this on a brand new vehicle….
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Worthless 2021 Trailhawk with only 1,800 miles.
Ann, 10/04/2022
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
26 of 31 people found this review helpful
A bolt was installed on a harness causing all the wiring to fry and blow fuses. The vehicle has been at the Chrysler Jeep dealership service department in Culpeper, VA since June 1st and is still not repaired after 4 months. Apparently Brad the owner doesn’t really care if consumers have a car to drive. Consumers should just make monthly loan payments for a brand new car they are not able to drive.
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Great SUV!
Phil Johnson, 04/08/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A)
10 of 12 people found this review helpful
I decided to buy a 2021 Latitude Lux as I needed their Active Drive II in order to flat tow the vehicle behind my RV. Active Drive II is a Jeep 'secret' that you only (hopefully) learn about after telling a dealer's representative that you intend to buy a Jeep primarily so you can flat tow it behind your RV. This is one of the very few Cherokees that can be flat towed! Does Jeep know how many hundreds of thousands RV owners are looking for flat towable vehicles and how few there are? Also, why Jeep forces potential Cherokee buyers who need this feature to buy the Lux (Or the Trail Hawk) rather than make it available on all models, especially a more expensive one, is beyond me. That said, our LUX is loaded with other features that make driving it a pleasure! It's quick, steers easy, and handles great! We love our new Latitude Lux and look forward to driving it on a warm sunny day with the sun roof open!
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Seemingly solid but with a huge flaw
Sincerely Yours, 05/03/2022
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
20 of 26 people found this review helpful
If you're buying this to flat tow behind an RV, BEWARE. This is the worst possible transmission for disengagement. It's all electronically controlled and there are literally 20 numbered steps required to complete this process and 15 to reverse the process. While towing the vehicle there is no way to lock into this mode or to know if the car might have slipped back into engagement. The result is burning up your transmission at a cost of $15,000 for the dealer to fix it. Yes, this is the voice of experience. The service manager looks at his computer, which tells him that the transmission was not disengaged therefore it's your fault. I can't imagine a more ridiculous design and the dealership is not going to tell you about it because most of the sales people don't have a clue how this transmission works. By the way, if you opted for the extended warranty, don't count on it. That funny little man that said, "If anything happens you come see me." didn't mean a word of it.
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2021 Jeep Cherokee Trailhawk Elite
John "UpNorth", 05/16/2023
updated 11/20/2024
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
4 of 4 people found this review helpful
Sold this vehicle in late september 2023 and purchased a 2024 Jeep Grand Cherokee Laredo which now has 10000 kms (7K Miles approx ) on it..so far all is very good...will review if asked!!! Had this vehicle from brand new back in January 2021...it is now May 2023 and it has 45000 Kilometers on it..absolutely NO issues along the way except 2 cabin filter replacements when being serviced..I have a hairy dog!! Oil changes using synthetic oil are done at the dealership every 8000 kms. I live in Northern Ontario Canada and the Jeep handles beautifully in deep snow and on ice with winter Blizzaks on it....has always started at -35c and warms up quickly with heated seats and steering wheel and a great heater. No issues at all and I thoroughly recommend the Jeep... it has the 6 cyl engine and good gas mileage too...Cheers!!
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Best SUV
Brenda L, 12/24/2021
2021 Jeep Cherokee Limited 4dr SUV (3.2L 6cyl 9A)
3 of 3 people found this review helpful
I love the size and handling of the Jeep Cherokee. It’s just the right size for me. I also love the amenities in this Jeep
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Nice ride and comfort, but. .
Luis Tarin, 12/28/2020
updated 03/31/2023
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
24 of 36 people found this review helpful
I am just falling in love more every time I drive this wonder. Not a good gas saver as my 2020 sentra but definitely more fun. Wind noise on highway is not to bad, nice and smooth drive even when passing the train tracks, you don't have to slow down at all, nice! My only complain is the tiny nonsense, I would say ugly infotainment and instrument cluster vehicle information display on the Latitude LUX. It only display info on black and white. And the forward collision warning/stop device not working at all. It just displayed a massage saying sensor blocked, clean windshield. You got a be kidding me 🤣. Just brand new 2021. Already had an appointment for this issue. UPDATE: 2021 Cherokee latitude lux bought it brand new Dec.2020. with already 75k miles. NO MECHANICAL, ELECTRIC OR TRANSMISSION ISSUES AT ALL. just some issues with forward collision warning alarm at first but fixed by itself soon after. An gives me 30 MPG now just passed 50k miles and virtually no wind noise on highway. WONDER CAR!!! I LOVE IT.
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Horrible design
Keith, 02/14/2022
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
16 of 25 people found this review helpful
I had my trailhawk for a few weeks before I noticed the hood rattling and lifting off the front stops while driving. I had to stop twice to make sure that the hood wasn't going to pop open . I went to the dealer the next day and their tech. looked at it and said that these composite hoods are extremely light and will appear to want to pop open but they won't because the secondary latch will catch it and if that fails, there is a kill switch that will turn the engine off. I don't know which is worse, having the hood pop open or having it pop open and no engine. This stupid design has me wondering who else has noticed this and does it scare the crap out of you like it did me.
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Best Ever!
Debbie Clemons, 07/23/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A)
4 of 5 people found this review helpful
Owned every kind of Jeep in my life! Bought this 2021 Jeep Cherokee Latitude Lux in Sangria with sky gray interior. Smooth operation and powerful. Love this better than any other!!!!
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80th anniversary
Don S, 10/10/2021
2021 Jeep Cherokee 80th Anniversary Edition 4dr SUV (3.2L 6cyl 9A)
2 of 2 people found this review helpful
smooth 9 speed transmission with 3.2 L seemless ess high quality with nice ride
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80th ann.edition
don stafford, 01/01/2022
2021 Jeep Cherokee 80th Anniversary Edition 4dr SUV 4WD (3.2L 6cyl 9A)
2 of 2 people found this review helpful
2021 excellent ride.smooth shifting transmission .powerful 6 cylinder engine .no complaints.good quality
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Great ride!
Chuck n Htown, 07/26/2022
2021 Jeep Cherokee Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A)
2 of 2 people found this review helpful
This is a fun little card to tool around town in. Is very quiet and composed and has plenty of power.
Driver Seat
Gummy, 06/25/2024
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
2 of 2 people found this review helpful
Like the used Jeep Cherokee Latitude Lux but the driver's seat is somewhat uncomfortable seems a little small and I am only 160lbs. and 5' 8" so it should fit my buns better. The display is not as good as our 2018 Honda CR-V. Like the ride and gas mileage on trips. I have found that the 2021 Cherokee has it share of problems and this has become a dire concern about the Cherokee.
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Awesome vehicle
Stan, 11/27/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
3 of 4 people found this review helpful
I love everything about this vehicle, the handling and performance are great.
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Good utility vehicle, very dependable
John M Preskorn, 01/20/2024
updated 07/22/2024
2021 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)
3 of 4 people found this review helpful
Comfortable ride, not bad road noise but some controls are slow to respond, climate controls are easy to use and trouble free, no reliability or recalls, gas mileage quite good,sound system is quite pleasant and easy to adjust, no CD player, I use a portable CD player and it works great.
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Mud Cat
Daniel Hubbard , 03/16/2021
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
4 of 6 people found this review helpful
This jeep is great on and off road and it really gets through the mud!
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Battery issues
Unhappy jeep owner, 09/25/2023
2021 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
5 of 8 people found this review helpful
Only had my jeep for 2 years. Had to purchase a new battery 8/15/2023. 9/25/2023 battery is already draining. This was a brand new car when I purchased it.
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Love my car
Joys car, 02/10/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A)
3 of 6 people found this review helpful
Fantastic ride, I feel safe in it. A must to buy!
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Best car
Hot hip , 03/17/2021
2021 Jeep Cherokee Latitude Plus 4dr SUV (2.4L 4cyl 9A)
3 of 6 people found this review helpful
Ya can’t get better than a Jeep
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Great suv
Cristina ortega , 10/28/2020
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
6 of 14 people found this review helpful
Love the features and color. Great for our additional family member.
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Front windshield is pointless
No Mote , 10/05/2021
2021 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
13 of 33 people found this review helpful
Had to have a rental and unfortunately was given this vehicle to drive. I’ve had many different types of cars/trucks including 3 Jeep’s in my life. This one is such a pain. First off I hate the start stop push button feature which most new cars have nowadays, but the engine cuts to low gear when stopped at a light which affects the ac. Super annoying!!! The front window is pointless. You can’t see squat out of it if you plan on driving when it’s dark. The condensation is horrible snd can’t be remedied unless you’re using the windshield wipers constantly. It doesn’t matter if the ac is on or heat is blowing, or if the front windshield defrost is on or off. Be prepared to run your wipers and constantly hit the wiper fluid to keep the windshield clear e ought to drive. And it’s obviously a design flaw because the right side is even worse than the left! What kind of class are they using?! Huge oversight on this!! Seeing out the windshield….kind of mportant!!
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Great Jeep
Amor Mcgahie, 06/01/2021
2021 Jeep Cherokee High Altitude 4dr SUV 4WD (2.0L 4cyl Turbo 9A)
2 of 4 people found this review helpful
Super happy with my purchase
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Great suv
Brian, 08/30/2021
2021 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
Very spacious and good gas mileage
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Greatness
Lyle, 02/06/2022
2021 Jeep Cherokee 80th Anniversary Edition 4dr SUV 4WD (3.2L 6cyl 9A)
1 of 2 people found this review helpful
Love the Jeep Cherokee.
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Meet Bluey
Diane, 08/19/2023
2021 Jeep Cherokee Latitude Plus 4dr SUV (2.4L 4cyl 9A)
1 of 2 people found this review helpful
Love the size for my Granchildren and hauling chairs and sports equipment. It was important to me to get the cold weather package because I travel a lot and have a bad back and fibro. My grandkids said blue so I now own a gorgeous shade of blue with black trim rather than the neutral route. The Apps in the car is definitely loaded. Smooth ride. Love my Jeep Cherokee. I chose it over a nrand new Compass!! Good luck
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Great vehicle!
Ashley, 01/12/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A)
2 of 8 people found this review helpful
Has all the touches that I needed! Drives great
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Has been a great vehicle
Joe, 12/20/2023
updated 06/24/2024
2021 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)
0 of 0 people found this review helpful
I purchased a used 2021 Jeep Cherokee Limited 6 months ago. Its comfortable, not too high up. and has some very useful safety features that are standard equipment. It uses 87 octane gas and I get about 24 mpg in mixed driving. Definitely get the 6 cylinder, it has plenty of power. My only cons are it has a smallish gas tank and i dislike the lane keeping assist feature. Fortunately it is easily disabled. If you have the dual pane sunrood and it rattles there is a service bulletin. Your Jeep dealer will need to go through multiple steps to repair it but it should be no cost. Still love the car.
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Unrepairable Under Warranty -- Trailhawk
StevenC, 10/08/2024
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
0 of 0 people found this review helpful
Up until it broke, I'd have given it 5 stars. I was particularly pleased that my mileage exceeded the EPA rating by quite a bit. Then the PTU failed. The PTU has been a problem on these. But Fiat/Jeep etc. does not supply parts for a 2021 vehicle. I've been told not to drive it. The part "might" become available in November, but Jeep won't commit to that. It is under "engineering review." "Jeep Cares" (ha!) helpline closed my file. It has been sitting in the driveway for 6 months now, despite being under the extended powertrain warranty. Loaner? Nope. Estimated date of repair? Nope. Does the end date of the "engineering review" mean parts will be available after it sits for 8+ months? Jeep won't tell me. Can I backorder the part? Nope - Jeep says I can't backorder a part that is not available. (They've taken the 'order' out of "backorder.") All in all, a disastrous certified pre-owned purchase that I really regret. A co-worker, whose Gladiator needed an entire engine replacement at 4000 miles (3.6L version of my engine) told me Jeeps are rugged -- but not reliable. No kidding.
Great vehicle to put a lot of miles on!!
Anna H, 01/09/2025
2021 Jeep Cherokee Latitude Plus 4dr SUV (2.4L 4cyl 9A)
0 of 0 people found this review helpful
I’ve had my Cherokee Latitude plus for over 2 years now, have only had one issue which was the blower motor went out (thought that was odd for how young the car is), this was covered under my warranty and I only paid $110 out of pocket, but otherwise has been great. No other issues! Seats are very comfortable coming from a Chevy Malibu owner before this. The speakers are IMPECCABLE for just coming off the lot!! If you love bass, let me tell you cranked all the way up is even too much for my concert goer ears. This genuinely surprised but I ABSOLUTELY love it. Only other issue I’ve had is if your key fob battery is running low & you forget it in your car, sometimes it will actually lock the key in the car. This happened once to me, which shouldn’t have because the car has a feature to not allow it. I also love the apex protection plan! When you register it, you can download the app and see where your vehicle has been throughout the day AND where it was last seen in case it’s stolen. This app will also tell you if you need vehicle repairs. I’ve put on 60,000 miles and been out of town several times with this car and it’s very reliable. I would buy it again in a heartbeat.
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