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Used 2017 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
61 reviews

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Pros
Cons
1 out of 5 stars

Not even great for short trips

Rob K., 02/23/2019
updated 08/26/2021
2017 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 11 people found this review helpful

*Not for the reason you might think. I actually owned the 3.2 V6 version, but Edmunds didn't have it listed in their drop-down selection. Had a knuckle changed out when turning the steering wheel made disturbing metal-on-metal noise. They only changed out one (25K miles), and then it happened again (40K miles), so dealer assumed it was the other one. They ended up changing both as the first one was not changed out correctly. When I had my Cherokee Trailhawk in the shop, the dealer gave me a loaner vanilla Cherokee. Night and day difference. The Trailhawk is far better in every respect. I had actually downsized from a 2015 Grand Cherokee Limited V6 due to a drive-thru car wash nightmare, and can say that I probably should have kept the GC and just had it fixed. The KL Cherokee Trailhawk is okay at best. Ride comfort is fair, but build quality isn't worth the window sticker price - buy it when they have sales/offers, and then negotiate even lower. Gas mileage is not good, and the engine auto stop-start is supposed to help with that, but is really just annoying. Worsening the problem is the tiny gas tank. If this thing had a bigger tank (bigger than 13.5 gallons), I would have been a lot happier. As it is, mature driving, I could go just over 300 miles on a tank. I could sometimes go up to 500 miles in the GC without having to stop for gas. Haven't tried towing, but have heard mileage drops to about 10mpg, which is not going to get you up a mountain and back with a mini travel trailer. So, climb some small rocks, hit the trails, but don't plan on being gone all day - or you'll be gone longer than you expected. Ended up trading it in for something completely different. Probably done with Jeep for awhile.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Well, let me say this about that ...

Donza3D, 10/31/2017
2017 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
9 of 11 people found this review helpful

Finally had to retire my 17 year old (207k miles) much loved Ford Explorer. Picked a new Jeep Cherokee with a 6-cyl upgrade mostly due to the fact that the new Explorers are butt-ugly and another $10k in price. I really like the look of the Cherokee over the other comparable SUVs and the price is the most reasonable considering purchase as well as future repairs. Plus a Jeep is well, a Jeep! I needed a reliable, well-rated 6-cyl, 4wd SUV with the ability to tow a 2-horse trailer locally, and I knew a Jeep would fit the bill. Sooo ... the good news - it's cute and sporty and really comfy to ride in, the technology is useful as well as fun and it rides like a car - pretty quiet. Haven't had occasion to tow anything yet but not expecting to find any problems there. The gas mileage is great - have been getting 20-21mpg just short trip driving around town so mechanically I'm pretty happy with it. But then the cons - basically the car seems to have been designed for a 6'+ man. I'm 5'5" but can't see the end of the hood while I'm driving which is a bit uncomfortable - it would really be nice to know where it is, especially to keep from running into the car in front of me when parking at the local Walmart. The visibility trying to see out the back is REALLY awful for a SUV. The headrests are too tall (and uncomfortable) for a woman and block your sight when you try to turn your head to see out to back up, while the passenger seat headrest blocks a large expanse of the right side windows that the wide posts aren't already blocking. Backing up is a REALLY scary trick because there are so many blind spots you just have to pray you're not getting ready to run into or over anything (guess that's why they want you to pay extra for a back camera - no thank you). Headlights are pretty small and wimpy too and no fog lights. The back of the car is designed smaller than the front so that makes it seem even more closed in coupled with the poor window visibility. All that combined with the minimal cargo space with the back seats up REALLY makes me miss my Explorer! And there's no automatic on/off headlights?!! What's up with that????? Again - 17 year old Explorer had on/off headlights?? What idiot thought that was a great way to save money?? This is almost the thing I dislike the most (other than the multiple blind spots) and it might have been a deal breaker if I'd realized it before I bought it. The drivers seat is too low even on the highest setting and if you don't have long legs you are practically against the steering wheel to drive (even at 5'5"). Explorer had moveable steering wheel which helped with this. It's also a little tight and awkward trying to get out of driver's seat (probably due to having to be so close up to reach the pedals). Do I have buyer's remorse - yeah maybe a little. Maybe I should have done more homework as I just decided I wanted a Jeep and bought it. But then again maybe all the new cars are like this one. I do have confidence in the Jeep product and don't have any doubt I bought a good solid car that will serve me well. Would I buy it again - just not so confident about that, will have to take a closer look at a new Explorer.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

GREAT SMALL SUV, WE LOVE OUR CHEROKEE!

Jersey Carl + Grace, 06/08/2017
updated 12/17/2018
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 17 people found this review helpful

We love with our Jeep Cherokee and very happy with it. The Cherokee rides very nice, handles well and is very sure footed. The leather seats of our North edition Cherokee are very comfortable and it has a very roomy interior. I am pleasantly surprised with the power level of the 4 cylinder engine, don't get me wrong it will not win any races, but the 4 cylinder engine in combination with the 9 speed automatic transmission does a good job. The transmission does a good job matching the correct gear with acceleration and road speeds, while keeping the engine speeds low when possible and appropriate to save gas. I was reluctant to buy the 4 cylinder version at 1st, but since I was not too crazy about the idea the start stop feature of the 6 cylinder engine, I keep my cars a long time, the car I traded, in, that I bought new was 23 years old and the idea of the engine shutting off on every stop and restarting when accelerating again was asking for trouble down the line. So I decided to go with the 4 cylinder engine, that does NOT have the start stop feature on the Cherokee, I am glad we went with the 4 cylinder engine. My wife has wanted a Jeep Cherokee for years and I am glad we finally were able to buy a brand new Jeep Cherokee. I am also glad that Jeep builds the Jeep Cherokee in Ohio with a high U.S parts content. Thank you Chrysler for making such a great small SUV, we could not be happier with our 2017 Jeep Cherokee, North Edition 4 X4. Update regarding our 2017 Jeep Cherokee after owning our Cherokee for 10 months now is that we still are very happy with our Cherokee and have not had any issues with it at all. We love our Cherokee! Update regarding our 2017 Jeep Cherokee after owning our Cherokee for 22 months now is that we are still Very Happy and satisfied with our Cherokee, we LOVE our Cherokee!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2017 4WD 6 cyl The Latitude with Attitude

Al Fagundes, 06/08/2017
updated 12/13/2017
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 7 people found this review helpful

The Latitude is a very good car. Our last car was a Chevy Tahoe 4wd and it was a good car and still in great condition for a 2004. I take very good care of my cars that is why they last so long. This one so far is very comfortable for my wife and myself. It is quiet and although it has a lot of fancy goodies; I love it and am getting used to using the back up camera which if fabulous, and for 75 a great addition for my safety and anyone or anything that goes behind me. I am getting very good gas milage 25 plus and expect to get the full 30+ as the engine gets broken in. It has a lot of room for us and our dog and for with the seats folded down has a lot of room to haul garden stuff and wood from the store. Our dog already knows how to get from the back seats to the front so she can find the most comfortable place to ride. The 4 cyl engine is ok, but we thought the 6 cyl was better and the milage and power are are much better(esp. when using 4wd) The Tahoe was an 8 cyl and the 6 cyl latitude is just as peppy and the milage is so much better. If you need a great car(and by the way my wife picked out this car) get a 2017 Latitude; you will love it just as much as we do.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Not entirely pleased

Willow, 01/09/2018
2017 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 6 people found this review helpful

I've had my Cherokee for a little over a year now, almost 16,000 miles on it. Overall, it does great. Headlights are great, steering is great. Most of my driving is highway so I get around 26 mpg. What isn't so great is the electronics. Within a month of having it, the screen would randomly turn off by itself. Couldn't replicate the issue with the dealer. Stopped once the weather warmed up, did it a couple more times once winter hit again. I really dislike the automatic stop when you're idling. I've gotten into the habit of turning it off as soon as I start up, but I had several close calls because of it. The vehicle is so quiet, if you have music or passengers you don't always notice it's turned off. Until you go to pull into moving traffic and it does a weird idle jerking motion as it tries to start back up and you have to slam on the brakes to keep from getting plowed into. Fun. Can't turn the radio off so you have to mute it every time you get into the car. And it does NOT do well in snow. If you're on a straight, snowy road it does ok. If you have a steep, slushy driveway it does not. I've gotten snowed in twice this winter. The 4 wheel drive doesn't engage until your tires are already spinning and you can't engage it yourself. Good pavement princess, I'd say. Not so good at the "sport" part. And sitting in it for more than 30 minutes or so hurts my butt and back. Can't adjust the head rest so if my hair is up too high, I end up looking down at an uncomfortable angle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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