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Used 2017 Jeep Cherokee Consumer Reviews

3.5 out of 5 stars
61 reviews

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5 out of 5 stars

2017 JEEP CHEROKEE LATITUDE 4X4 WITH V-6

J.P., 02/11/2018
2017 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
10 of 10 people found this review helpful

have the v-6, which is not an option when doing this review for some reason. I love this SUV. Handles great, gets awesome mpg's especially for a mid-sized 4x4 SUV with a v-6. I don't care for the transmission though at take off from a stop. And I don't care for the engine automaticly shutting off everytime I stop. I know I can turn that function off, but I have to turn it off everytime I get in the SUV and I usually forget until it has already shut off on me, I should be able to shut that feature off perminently if I want.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

2017 Jeep Lattitude several issues

Nteriors, 01/26/2018
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
16 of 17 people found this review helpful

I bought my 2017 Jeep lattitude 6-cyl in May 2017 brand new. In the past 3 weeks with 9,186 miles on the vehicle I have 4 problems that need repair. #1 chipping paint #2Front struts need replaced. #3 Shifter needs replaced #4 Heater blower

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

unfortunately dissatisfied

NYjeepowner, 08/29/2019
2017 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 9 people found this review helpful

I'm quite disappointed with the 2017 jeep cherokee limited. With this car being under 2 years old I have had brakes replaced under warranty based on a dealer saying they were defective, the engine thermostat malfunctioned and to add to insult I was told not covered by warranty but later told I should have had to pay over $500 to have that fixed, and the latest being told the differential was defective and had to be replaced. Now I sit and wonder what's next.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Firmwear update?! WHAAaa? and engine mounts?

Tcorrie, 03/26/2018
2017 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
9 of 9 people found this review helpful

OK, let me start by saying. I have a 17 jeep cherrokee. its black on black on black. V6 (3.2 L) I bought this new from the dealer. I have just over 20k on it now. About 2 months ago my wife comes too me and says the check engine light is on. So i take it to the auto shop down the road and get the code read for me. Its a master Clutch sensor problem. Now I when't to the dealer to have them look at the jeep. (they didn't know I already knew what the code was) I was educated about a new firmwear update. for the computer on the jeep. witch tells the trans when to shift. I havent had any problems with the shifting since the new update. And the dealership was fast and freindly. Now... the engine mounts... This is a problem that is just starting to develope. when i shift into reverse i hear a pop and the same going into drive. I belive it to be the engine mounts. Going to the dealership this week to have it looked at. im still under warrenty. Other than that. Great SUV. lots of pep. and rides really nice. Dont care for the headlights. there great on a flat road. but if up hit a hill they cut off about 20ft in front of you. Its hard to explain. you would have to drive on at night to see what i mean.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

The worst car I ever had

Jtmkop, 04/11/2019
updated 10/13/2021
2017 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
20 of 22 people found this review helpful

First, I do like the comfort and driving of my 2017 Lattitude, however the reliability makes this the worse car I ever had, and I had over 20 cars in my life time. At approx 25K miles the engine light came on and loss driving power with misfiring, Ended up the #2 cylinder was bad and was replaced under warranty. At 45k miles the thermostat went bad, Easy enough to fix myself until I researched, Had to take it to the dealer to repair which was the least expensive at $550, compared to $750 + at other shops. ( 4 hours of labor ). At 49K miles, while turning a corner i heard a "ding", which I had heard a few times before, but nothing showed up on the console and there weren't any issues, however this time, after the ding, I lost power and the engine shut down. After about 10 minutes I was able to get it started and drove back to the dealership. Ended up there's an issue with the engine consuming too much oil. Believe it or not, the service adviser told me that up to a quart of oil consumption per 1000 miles is normal. So how is an oil change recommended every 7500 miles or as the "oil" monitoring system alerts, even possible? After they checked it out, I was 3 qts low. My motoring system said I was at 55% of oil life before needing a change. So I was supposed to take it back for a check in 2000k miles. However, at 50K miles, I had the same issue with misfiring. Drove to the dealership and again another cylinder was misfiring. It was replaced for $150. Out of all the vehicles I have owned, Nissan (6), Mitsubishi (5), Ford, (4) and Subaru, (7) Jeep (2), I have never had any issues prior to at least 95k miles, except for my 2012 Jeep Patriot with engine issues at 85k miles. If I was in the financial position to do something, I would leave my lattitude on the side of the road and walk away!. Never will I buy another Jeep. My uncle is a Jeep loyalist for the past 20 yrs, however he can afford, and does, buy a new one every year. So if you can get in and out before the warranty expires, you'll be okay. Go past that 36K mile warranty and be prepared to be frustrated and open your wallet. Update* I have now reached 85,000 miles. Here are the pros at this point, I still have not needed to replace brakes or rotors. The ride, handling and comfort continue to be good. Cons - The engine has shut down a few more times due to using too much oil however just last week there was a recall to fix the software that was causing the oil issue! Well lets see if it works and I no longer have to keep an extra quart of oil in my trunk. I'm still having an issue with miss-firing when its cold outside. And now one more issue arose. At approx 60,000 miles, I get a message on the dash stating to service shifter. After starting the car, the park light is lit, when putting into reverse, all the light are lit ( park, neutral drive etc ) and I get the message to service the shifter. Turn the ignition. restart and it works normally. When the issue happens, you can hear an abnormal clicking sound when pressing the shift button. Lets see what happens in the next 15,000 miles as I approach 100,000 Update 10/12/21 - So far the oil issue has been resolved. I haven't had an issue since the resolution. The gear shift issue comes and goes, not doing anything with it at this point. Currently I have 94K miles. I do like the way the car drives, but the early issues leave me with my same statement of being the worst car I ever owned.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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