Used 2015 Jeep Cherokee Consumer Reviews
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C.J., 09/24/2015
updated 09/26/2016
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
10 of 11 people found this review helpful
I have had my trailhawk for under a year. RECALL, RECALL, RECALL, RECALL, .... The check engine light came on with less than 11,000 miles, took it to dealer, they FIXED it, less than 24 hours later the check engine light was back on. Coasting down a hill the tachometer was bouncing all over the place. sounds like the rear axle or transmission is about to fall off when it down shifts. Problems trying to turn off the Jeep, put car in park, foot on brake, push button to turn car off and car still runs, try it again and again, cars still runs. While talking to corporate office customer service, trying to resolve these issues, they were rude, hung up on me, and would not return phone calls. That was the last Jeep I will ever buy. Even the dealer I bought it from didn't want to take it back as a trade-in.
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Stressful to drive the 9 spd (very unreliable)
Feng, 11/01/2015
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 6 people found this review helpful
Transmission is horrible with the 6 cylinder engine. Very unpredictable and bad shifts (late, early and rough). The problem is very apparent going from 1 to 3 gear with violent jerks. It is unacceptable that Jeep can get away with such a horrible transmission in this day and age. Its a slap to face for the consumer when the engineers stated to the press that people are experiencing problem because of "how Americans drive" indicating that they have no intent to provide any type of meaningful fix. There is no way to correctly accelerate without horrible shifts or getting stuck on a gear. Around 4000 miles, my transmission when into a safety mode, locking it to one gear. Overall, it was very stressful to drive with transmission, not knowing when it will shift and if you will have enough power to accelerate. The violent shifts will definitely cause reliability with the engine. Replacing the transmission doesn't resolve the issue since they are all the same. Adding salt to the wound, the resale (KBB value) was terrible when I decided to trade it in at 11k miles. I will never purchase another Jeep/chrysler/fiat in my life time.
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2015 Jeep Cherokee for sale near you
3 of 89 listings
- Latitude 4dr SUVMSRP: $9,6531 mi away
- Latitude 4dr SUVMSRP: $9,42216 mi away
- Latitude 4dr SUVMSRP: $12,99124 mi away
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still love my Jeep
Bob, 09/13/2018
updated 04/06/2022
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 6 people found this review helpful
This is an update on our family 2015 Jeep Cherokee which we bought lightly used in Feb 2016. We purchased the Latitude 4X4 with the V6, and the odometer read 9k miles but now reads about 57,500 miles. That means we have put almost 50k miles on our Jeep since we bought it, and there hasn't been any problems whatsoever. Our family has driven it over many miles of rough dirt roads for numerous day trips and weekend camping excursions in the Sierra Nevada Mountains, and the high deserts of North-Western Nevada. We love fishing, hiking, weekend camping, and swimming in the numerous lakes and rivers within a few hours drive of our home in Sparks, NV. We have also taken it on numerous long-distance road trips to visit family in other states and it has never let us down. We use a cargo rail system that holds all our camping needs (often for at least 6 - 8 people w/ those that don't fit in the Jeep riding in a follow on vehicle we have) on the roof rack, and then a metal platform that connects into our trailer hitch (I believe its rated at 500 lbs for the platform, but the trailer hitch is rated at about 5k lbs w/our V6. Try that with a CR-V, Subaru or RAV4 - none of which even come with a V6 option, and I don't believe any of them come in 4X4!) My elementary school daughter and her numerous friends call our Jeep the "Robo-car" due to its many high tech features, and the power panoramic moon roof and tailgate! All in all our Jeep has been a huge hit with both kids and adults alike. I have never owned a 4X4 before. I have driven a few of the old style Jeep Cherokee's from the early '80s when I was a young Military Policeman with the Army, but I found those old Jeep Cherokee's pretty tight in the cabin seating and very plain Jane in material. Our personal Jeep is more like driving a BMW, or Cadillac than the old Jeep's I remember. During the long road trips we have driven it remained comfortable for all occupants during 10 - 12 hour travels. That's saying something! The tech packages keep the kids happy in the back while we adults are quite comfortable in the front. The road noise is quite muted and the handling on all road surfaces is always comfortable with good feedback to the driver. We had the brakes checked at 50k miles and were told they were fine, but will have them checked again every 10k miles from here on. Other than the normal tire replacements, and oil changes we have had zero issues except that we had to replace the original battery at about 25k miles. It doesn't leak a drop and the seats are still very comfortable for long trips as well as on washboard dirt roads. We love the navigation package as we are often in areas where there is no cell phone coverage for miles around, but the satellite maps keep us well updated on which dirt roads are best along with lakes, rivers, nearby towns, restaurants, gas, etc. So far, five of our friends & neighbors have all bought their own Jeep Cherokee's b/c of how much they liked ours along with the fact that we have had zero issues with ours. 2 bought the Jeep Cherokee Overland while the rest bought either the Latitude, or Limited. Another family friend, who recently retired, had also bought an Overland but only 1 year later had to trade it in for a GMC Yukon SUV since their daughters family now has 3 young boys and they needed the extra 3rd row seat for the passenger carrying capacity, but they told us they really missed their Jeep! Even though the Yukon cost about $20k more, and was a year newer, it didn't have all the tech features packed into their Jeep! The only issue I have heard from any of them is that in the case of 1 of the Overland's the front leather seats warmed but didn't cool. They were going to take it back to the dealer to have that fixed but otherwise I don't know of any of the Jeep Cherokee owners who are the least unhappy with their vehicles! One day my daughter and I were coming out of the library and I opened the back door to an identical Jeep as the one I own. It was parked 2 spaces over from my own Jeep and the owner was right behind us. He had unlocked his car just as I was reaching for the door so I thought it was mine. He had already figured the other Jeep must be ours and was just having a bit of fun with us. He was a widower and a prodigious reader and we stood and talked with him for more than 10 minutes. He was in his '80s and said he had owned 8 Jeeps before his current Cherokee and would never own any other vehicle in this lifetime! I must confess that there is a genuine love for the Jeep brand among the vast majority of Jeep owners I have met, and they frequently give special road courtesy's to other Jeep owners as a rule. Welcome to the Jeep club!
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TRANSMISSION PROBLEMS
Amanda, 12/01/2015
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 6 people found this review helpful
I bought this vehicle for my daughter (age16.) We don't let her drive it anymore. It has gone dead in the middle of the highway with myself and her dad in the car. We have only had the car 4 months currently has 5000 miles on it. We are now experiencing problems with the transmission. It is my daily driver at the moment. I have been stranded on the side of the road twice. I carried it to the dealership. That claimed they did an update this past Wednesday. On Friday morning, the car would not go up my driveway.
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Do Not Buy this car!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jeffrey B., 06/06/2016
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
13 of 15 people found this review helpful
I bought my 2015 jeep Cherokee latitude in September 2015, since day one i have had nothing but problems with it. first day complete computer reinstall and the headliner fell, two days later same thing, since then its had four axles and more software problems than i can count. dealership cannot find the problems and trying to work with the dealership and Chrysler corporate is like being between two babies that constantly fight each other. i warn anyone who is going to buy this car Don't its not worth it. I regret everyday with it and may be filing a lemon law claim or trading it in.
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