Used 2015 Jeep Cherokee Consumer Reviews
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will NEVER buy another Chrysler product...EVER.
I have a 2015 Jeep Cherokee. This is my 3rd Jeep product and after this one, I will NEVER buy another Chrysler product. I started having transmission issues at about 5000 miles. I took the car in several times and they did several updates on my transmission. After telling me they ordered a part, I called back to see the status of the part, because my car was acting worse than ever...and I was advised that a whole new transmission had been ordered. They put the new transmission in. They told me they would have my car for 2 days...when in fact they had it for a week. Didn't give me a loaner car or even offer. Told me to take it easy on the transmission for the first 1000 miles or so. At about 8000 miles, the car started to act up again. Have had 2 more updates down, and the transmission is still very jerky. It doesn't shift right. Doesn't feel safe at all. Every time I take it into the dealership, I get the run around and they make it seem like I am stupid and don't know what I'm talking about, even though I have already had a new transmission in my BRAND new Jeep. I will NEVER buy another Chrysler product. Trading in my Jeep Commander was the worst decision I have ever made.
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Buy something else!
I bought my V6 4x4 Latitude last week, and I already regret it. The first issue was the suspension creaking while at a stop and turning the wheel. The second, is that the UConnect system is a pile of fancy garbage. It disconnects my phone, won't put calls though the speakers, doesn't recognize an iPhone as a USB device, drops SiriusXM connection frequently, radio has a lot of static, it's a nightmare to use. The third I have is the drivers seat sounds like a squeaking spring when I move, or go around corners. You have to shut off active start every single time you start the vehicle. The leather on the steering wheel is paper thin. My tow eyelet's missing. Transmission can't find a happy spot
- Latitude 4dr SUVMSRP: $8,7139 mi away
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Do not buy Cherokee. You will regret it.
When I bought this one, it was smooth and relative quiet inside for the first two months. After two months, violent shifting of transmission and trembling of the engine became severe. I went to the Jeep repair shop several times to fix this problem. They always said that this transmission is the worst one ever and there was nothing they could do except S/W update from Jeep. But officially they said that there was no problem with this car. Even when my car stalled on the crossroad two times on the way to children's school, they repeated the same word. It was very risky situation to my family. I really recommend you that you not buy this model. You will regret it.
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Review of the V6 Engine Jeep Cherokee
If you are thinking of buying a Jeep Cherokee, don't get the 4 cyl engine. Go the extra money and get the V6. Gas mileage is almost the same and it has better performance. Also the transmission will shift a whole lot less while on the highway with the V6 engine making for less engine noise. The only problem I've encountered with the vehicle was a manufacturing defect with the transmission in the first 7,000 miles, since that was corrected it has been smooth driving. March 2017, I still have the car and it now has 34,500 miles on it. I still enjoy driving it and the gas mileage is still avg about 26.5. March 2018, I'm still driving my Jeep, it now has 40,600 miles on it. Feb 28, 2019, Sadly I no longer have this Car, as it was involved in an accident and totaled.
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Reliability nightmare so far...
2 months after purchasing tachometer goes crazy. Revs up and down whether you're driving or at a light. Took it in and they upgraded the software. Recall also suggested this as well. This past week the engine light comes on. Dealer said there were 4 different software upgrades due. We didn't know except the engine light came on to give us a hint. Apparently fixed it. Wrong. Next day light comes on again. After 3500 miles a new vehicle should not do this. Prior reviews had mentioned this plus total transmission replacements. Should have kept the Honda accord and not 'knee-jerk" purchased this vehicle. Advice is to never purchase first year transmission updated vehicles or year models in general. Far too many bugs to sort out. Big disappointment so far!!
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