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Used 2014 Jeep Cherokee Consumer Reviews

3.1 out of 5 stars
128 reviews

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5 out of 5 stars

2014 Jeep Cherokee update

swade20, 11/29/2013
updated 05/30/2016
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
82 of 122 people found this review helpful

I had a 2014 Jeep Cherokee Latitude 4X4 4 cylinder. In comparison, my wife has a 2011 Honda CRV EX AWD, which has been a great car for our family. The 4 Cylinder is quite adequate. Gas mileage is not great considering its only a 4 cylinder. The transmission seems to be a weak link, and is unrefined. After a bit of lake effect snow in Michigan, it does awesome in bad weather-up to 15 inches of snow tested so far. Minor quirk is that the heating cooling always resets to hottest or coldest setting upon restart. The cargo area is considerably smaller than our CRV. I traded this vehicle in July 2015 with 33,000 miles on it for a Honda Pilot. It simply did not have enough utility for our family, and had less storage than our Honda CRV.

Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
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2.5 out of 5 stars

WORST CAR EVER

jackieclifton, 05/14/2015
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
11 of 15 people found this review helpful

Please, everyone do yourself a favor DO NOT buy this car. THIS CAR IS DANGEROUS. I have brought my truck to the service center 7 times since I purchased it. My truck is now in the service center indefinitely because it is deemed unsafe to drive by the dealership. I have never been so disappointed in a purchase in my entire life. I wasted thousands of dollars on this truck and have had non of my issues resolved. I was driving it tuesday and as I turned onto a major highway the car completely stalled and stopped accelerating (automatic transmission). I have a fractured vertebrae and 2 bulging disks. If I got into an accident because the car does not work I could have gotten killed!

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1 out of 5 stars

2014 Jeep Latitude- LEMON

alisonb5, 10/03/2016
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
7 of 9 people found this review helpful

Look up transmission issues. My car died 5x while driving in traffic. In some cases my car was going the speed limit and it shut off completely. Loss of power, no steering, brakes did not engage. My family finally told me not to get in the car. Insurance informed me they could no longer insure me if I drove this car (unsafe and I could injure someone). After battling for almost a year, I got rid of the car and bought a safe car. Jeep did less than nothing. The dealer also did less than nothing. They lied and even my tech said he would not drive the car and that Jeep needed to buy it back. Still nothing. It's a LEMON. I have a good lawyer and it's moving.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

car unsafe

Anne M, 08/20/2015
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
5 of 6 people found this review helpful

I was so excited when I bought my 6cylinder 2014 Cherokee new. It had alot of features for a great price and we already had a grand Cherokee we were very happy with. It turned out to be the worst car I have ever driven. The transmission wasn't a problem during initial test drive but started to act up soon after the purchase. I found myself taking different roads to work because I feared it wouldn't pull out when I needed it to. Also had a bad vibration or wobble in front end. After numerous visits to dealership they said hopefully a service engine light would come on and maybe then they could help me. About 3 weeks later the transmission failed completely while driving! Thank god I wasn't on a highway or I could have been killed. Tow truck driver had trouble even getting it on truck because it wouldn't go into neutral. That was it for me. Chrysler finally approved new transmission control module but too little too late for me. I looked into lemon law but was told it could take months to go thru the process and I needed a car to drive. Had part replaced and drove to a non jeep dealership the next day and got rid of it...and lost $10000 from what they would give me for trade verses what I had paid for it only 1 year earlier. My husband and I felt our family's safety was obviously most important. Stay away from this vehicle. Chrysler needs to do something because it is unsafe to be on the road.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.13 out of 5 stars

Better than anticipated

bjhhog, 05/05/2014
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 6 people found this review helpful

Cherokee Latitude. V6, all the bell and whistles except sunroof. I bought this right before winter, and thank god for that because it was the worst winter of all time. This car had the most confident foul weather ride, and before this I had a tech loaded A4 and a 12' Wrangler. I remember having to ride up a 30% grade for at least 800 feet, and I hardly felt a slip. The car is a beast in the snow. The technology they put into the traction system has to rival some of the best SUV's on the market. Very pleased do far.

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